Peter Kelly

Business Support Officer at PPS Mutual
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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Experience

    • Australia
    • Insurance
    • 1 - 100 Employee
    • Business Support Officer
      • Jun 2022 - Present

      Assist BDM’s and Advisers with key relationships. Manage retention, and suspense cases Australia wide.Assist with investigations and day to day administration Assist BDM’s and Advisers with key relationships. Manage retention, and suspense cases Australia wide.Assist with investigations and day to day administration

    • Owner
      • Jan 2000 - Present

      A little Information What we teach is KENPO KARATE and the SURVIVAL ARTS of WWII to form what is known in the martial arts world as a "Reality Based Martial Art”. The system was designed to deal with urban combat in high risk / dangerous environments and has been used and is being used through out the worlds hot spots of today . Unlike Mixed Martial Arts (MMA), UFC arts and TRADITIONAL MARTIAL ARTS there is NO sport aspect to what we do as sport teaches rules ,and rules do not have a place when faced with a kidnapping or some thing more . The training is REAL. We will train you mentally , just as much as we train you physically, the result is Real change and universal confidence to all areas of life as well as the ability to adapt, overcome and defeat any obstacle you will be face with .Teaching realistic martial arts for todays realistic situations

    • Australia
    • Financial Services
    • 200 - 300 Employee
    • ClearView Adviser Relationship Expert
      • Sep 2015 - Jun 2022

    • Facilities Services
    • Cyber - Investigator & Collector
      • Mar 2014 - Sep 2015

    • Germany
    • Banking
    • 1 - 100 Employee
    • Outbound and Sales agent
      • May 2012 - Mar 2014

      Outbound contact center operator: outbound Sales, customer retention, customer relationship manager Outbound contact center operator: outbound Sales, customer retention, customer relationship manager

    • Financial Services
    • 1 - 100 Employee
    • Customer service
      • Mar 2010 - May 2011

      Providing professional frontline customer service to cardholders. Direct sales, in relation to credit cardinsurance. Educated in over 8 card types including MasterCard, Store cards ie “Myer” and line of credit ie “Go”and GE , firm knowledge of APRA and ASIC policy (Government) and Educated in the use of GE’s Computersystems and NEC soft phones. Another duty was Phone switch transfers to other departments form externalsources. RJ146 Certified Teir 2 Advice By Kaplan Providing professional frontline customer service to cardholders. Direct sales, in relation to credit cardinsurance. Educated in over 8 card types including MasterCard, Store cards ie “Myer” and line of credit ie “Go”and GE , firm knowledge of APRA and ASIC policy (Government) and Educated in the use of GE’s Computersystems and NEC soft phones. Another duty was Phone switch transfers to other departments form externalsources. RJ146 Certified Teir 2 Advice By Kaplan

    • France
    • Architecture and Planning
    • Direct Associate
      • Feb 2008 - Nov 2009

      Providing professional and straight forward frontline customer service to the Banks account holders andinvestors and using the various sales models to increase ING directs Portfolio. Other duties include: CustomerService, Customer Relations, Customer Inquiries, Selling ING Directs Savings products – Savings Maximize andTerm Deposits, Use of ING Directs various computer systems i.e. Trix, Frank, Bancslink, WebTop, Stellant, Infoexpress, The use of G.A.I.N. & S.T.E.P.S. modules, Assisting the Team Leader and Team Supervisor whennecessary to complete tasks.

Education

  • Kaplan Australia
    RG146, General Knowledge - Superannuation - Insurance
    2018 - 2018
  • Kaplan Australia
    Customer engagement cert III, Customer Service Support/Call Center/Teleservice Operation
    2016 - 2016
  • GE CAPITAL
    Six Sigma, Green Belt
    2010 - 2010
  • Kaplan
    RG146, Tier 2 Advice
    2010 - 2010
  • Kenshuei College
    Cert III, Martial Arts
    2006 - 2006
  • TAFE NSW
    CERT IV, Transport Distribution
    2005 - 2005
  • McCathy Senior High school
    Senior High, High School Certificate
    1992 - 1993
  • St. Agnes High School
    High School Certificate, HSC
    1988 - 1992
  • St Agnes HIGH SCHOOL Rootyhill
    1988 - 1991

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