Peter Johnson

System Engineer at Fact3
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Manchester Area, United Kingdom, UK

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
    Microsoft
    Nov, 2022
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Oct, 2020
    - Nov, 2024
  • ITIL Foundation
    AXELOS Global Best Practice
    Oct, 2018
    - Nov, 2024
  • CCA
    Jamf
    Oct, 2017
    - Nov, 2024
  • CCT
    Jamf
    Dec, 2016
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Aug, 2014
    - Nov, 2024
  • Microsoft 365 Identity and Services
    Microsoft
    Jul, 2023
    - Nov, 2024

Experience

  • FACT3
    • United Kingdom
    • Professional Services
    • 1 - 100 Employee
    • System Engineer
      • May 2022 - Present

  • Hemmersbach
    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Mac Technical Specialist
      • Jan 2021 - Jul 2022

  • KPMG UK
    • United Kingdom
    • Accounting
    • 700 & Above Employee
    • Senior Technical Support Engineer
      • Apr 2017 - Dec 2021

    • Local Support Technical Engineer
      • Oct 2014 - Apr 2017

      providing 2nd line support to all users based in KPMG North offices. My role involves:• providing desktop support for Windows 7, Microsoft Office 2010/2013 and bespoke software applications.• carrying out manual software installations and automated software deployment via SCCM 2012.• troubleshooting laptop issues and carrying out hardware repairs.• setting up Cisco VOIP telephones and troubleshooting telephony issues.• carrying out remote fixes using remote desktop, Windows remote assistance and Microsoft Lync.• troubleshooting Cisco AnyConnect VPN remote access issues.• providing support for mobile devices such as IPhones and Microsoft Surface Windows 8 tablets.• logging, updating and closing calls in the helpdesk system.• SQL Database manipulation and administration.• Retrieving backup files, restoring them in order to retrieve specific files.• Travel to remote offices to provide face to face support.• Assist with Large scale roll-outs of new mobile devices.• Administration of JAMF Casper MDM Environments.• Scripting, Packaging and updating apps and installers for deployment via MDM soloutions. Show less

    • Trainee Local Support Technical Engineer
      • Apr 2014 - Oct 2014

      providing 2nd line support to all users based in KPMG North offices. My role involves:• providing desktop support for Windows 7, Microsoft Office 2010/2013 and bespoke software applications.• carrying out manual software installations and automated software deployment via SCCM 2012.• troubleshooting laptop issues and carrying out hardware repairs.• setting up Cisco VOIP telephones and troubleshooting telephony issues.• carrying out remote fixes using remote desktop, Windows remote assistance and Microsoft Lync.• troubleshooting Cisco AnyConnect VPN remote access issues.• providing support for mobile devices such as IPhones and Microsoft Surface Windows 8 tablets.• logging, updating and closing calls in the helpdesk system.• Travel to remote offices to provide face to face support. Show less

Education

  • Stamford Endowed Schools
    High School
    2003 - 2007

Community

You need to have a working account to view this content. Click here to join now