Experience

The Ward Law Group, PL

• United States
• Law Practice
• 1 - 100 Employee

• Director of IT

  • Mar 2023 - Present

  United States


Aroma360
• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee
• Director of Information Technology

  • Sep 2022 - Mar 2023

Bang Energy
• Food and Beverage Services
• 400 - 500 Employee
• Director Of Information Technology

  • Feb 2019 - Jun 2022


World First Class Health

• United States
• Medical Practices
• 1 - 100 Employee

• Information Technology Business Consultant

  • Jun 2016 - Feb 2019

  • Worked directly with shareholders to ensure their business is operating within HIPPA compliance guidelines, I was also responsible for updating documentation to reflect this. • Performed user audits with Microsoft products and found training opportunities for staff to utilize tools readily available to them. • Implemented various systems which immediately increased employees productively. • Worked closely with their vendors and was able to reduce cost for some products by 29%… Show more • Worked directly with shareholders to ensure their business is operating within HIPPA compliance guidelines, I was also responsible for updating documentation to reflect this. • Performed user audits with Microsoft products and found training opportunities for staff to utilize tools readily available to them. • Implemented various systems which immediately increased employees productively. • Worked closely with their vendors and was able to reduce cost for some products by 29% annually. • Worked closely with company’s home health software vendor to perform updates, improvements and support users as needed. Show less



Patient Care America

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT Manager/Interim Director

  • Jan 2013 - Jun 2016

  • Facilitated monthly meetings with department heads and IT staff to document needs and requirements. Analyzes information to offer best possible solutions. • Implemented best ticketing and inventor management systems with SLA’s that was in line with business road map. • Conducted 2 Domain migration due to company name change. • Established a better streamlined process that allows for a more efficient inter-departmental communication. Resulting in 37% increase in employee… Show more • Facilitated monthly meetings with department heads and IT staff to document needs and requirements. Analyzes information to offer best possible solutions. • Implemented best ticketing and inventor management systems with SLA’s that was in line with business road map. • Conducted 2 Domain migration due to company name change. • Established a better streamlined process that allows for a more efficient inter-departmental communication. Resulting in 37% increase in employee productivity. • Implemented a sales tracking system for reps and shareholders. • Queried SQL database to create and automate custom reports for Sales and Executive team. • I worked closely with the HIPPA compliant Director to on several internal security and system audits to ensure we were HIPPA compliant. • Created and maintained healthy relationships with software/hardware vendors to maximize savings and optimize services. • Managed and updated company website as required. • Networked and managed proprietary lab (clean room) hardware/software. • Implemented multiple POS, ERP and CRM systems for different developed business units. This resulted in the company scaling from 233 employees to 1150+ in a year. These systems allowed the business to scale from an increase annual earnings of $350k to $2.3 million per month on average. • Coordinated and lead the efforts to migrate all company users from 1 facility to a corporate office, a distribution warehouse/office and placed our main IT infrastructure into a data center. This included a full site infrastructure build out. • Responsible for building an internal 15 staff Technology Department. Show less



Multiple Companies

• 100 - 200 Employee

• Retail Management

  • Jan 2005 - Jan 2013

  From 2005 to 2013 I worked in the retail management sector. This has given me many years of experience with team management, time management, customer service, budgeting and KPI from a business perspective. • Excellent leadership skills with an open-door policy. • Mentored and coached to improve individuals team members skill set. • Recognized for excellent issue resolution and communication skills both written or verbal. Known best for my calm, collective and professional attitude… Show more From 2005 to 2013 I worked in the retail management sector. This has given me many years of experience with team management, time management, customer service, budgeting and KPI from a business perspective. • Excellent leadership skills with an open-door policy. • Mentored and coached to improve individuals team members skill set. • Recognized for excellent issue resolution and communication skills both written or verbal. Known best for my calm, collective and professional attitude with a well verse background in most areas of the IT field. Show less