Programming Lead

• Sep 2022 - Present

With my expertise in Captivate, Meta brought me on to lead development on a gamification using captivate to help promote WhatsApp application and help train internal and external users. Helped manager establish a weekly SCRUM meeting and suggested an AGILE board to help track Instructional Design, Graphic Design, and Captivate Programming. Utilizing Javascript and CSS manipulation was able to create a fully functional moving character and background to help learner become immersed within a virtual town and speak to random non playable characters to help learn and train on specific ecommerce policies. Create project plans to fit stakeholder and customer needs and deliver with-in budget on desired outcomes; full accountability for project results Define project roles and responsibilities in close collaboration with the Customer, including project scope and objectives to ensure a cross-functional understanding amongst project members Perform project tracking through clear and concise status reports and time management reports; proactively identify potential issues and track project member progress against commitments Learn from recent projects to identify and recommend improvements, cost saving initiatives, and substitutions to positively impact current and future project budget or schedule Show less

Training Project Manager

• Mar 2020 - Aug 2022

Began by moonlighting as a captivate Manager helping training developers and refine QA process. Offered a position of Project Manager within six months to oversee and manage 8 Army contracts with 8 sets of ISD and Developers. Previous PM had failed to give realistic time estimates for all phases of the ADDIE model, let alone extra phases the Government tends to add. Contracts were led to success by measuring the abilities of the Developer and Instructional Design teams, as well as adjusting estimates to give ample time for proper Quality Assurance. Hired on additional Developers and Instructional Designers and was able to deliver products that surprised contract Proponents. Weekly meet with separate sets of Army leadership to provide updates, and help manage e learning expectations. Develop new processes and procedures to help move along projects through the ADDIE model to help produce interactive material for the Army. Establish clear quality guidelines and operating procedures to assure all programming is done the same both on the front end and back end. Weekly Status Reports, Monthly Status Reports, and Quarterly Reports created and approved by each Army Proponent to help assist with Army deliverables. Show less

Learning and Development Manager

• Aug 2019 - Feb 2022

Recruited our entire development team of 7 and have been leading them to be the first internal development team in house. Along with standing up a team, I specifically help our government contacts to develop new policies, procedures, and workflows to help move course requests from Analysis to Evaluation (ADDIE). On a monthly basis provide the General an overview of cost benefit analysis to solidify their goal of saving money by not hiring outside third party eLearning companies. The team is trained weekly on best practices with both Captivate and Articulate while demonstrating how hand coded interactions can work within each program. The eventual goal is to remove the need for authoring tools and hand code each course to have full complete control of the published course. Currently hold System Administrator training access to JKO to help JKO developers test new updates to the JKO website that can help outside teams upload their own course with minimal programming hick-ups. Hold Kick-off meetings with government entities to discuss what eLearning goals they have for the courses they suggest. Help move along their product from Idea to Completion. Developed a team that is able to develop courses in half the time. Identify performance gaps within the team as well as outside the J7 Training and Education team to help create a smooth workflow to develop and approve courses as they move along each phase of the ADDIE model. Create monthly and quarterly reports displaying items that are accomplished along with cost-benefit analysis. Show less

Training Manager

• Mar 2018 - Aug 2019

Brought on to help with Boeing 737 MAX training programs and eLearning modules. For legal reasons, these trainings needed to be re-configured to help present its life saving content to Captains that pilot the plane. My ability to help look at the back end coding for the course and apply updates via HTML and CSS3 helped update the courses faster than having a developer modify each page within a 60 page course. Additionally, helped create programming that allows pilots to take courses on tablets, while in transit in the air, and have course details updated upon next network connection to continue their LMS curriculum (Local Storage manipulation). Within 2 weeks was made a Subject Matter Expert with all things Captivate and Articulate. Tasked with training non-programmers to help update courses using only XML and HTML. Was able to help save several from layoff by training them to help update course content without the use of an authoring tool. On call for all things 737 MAX plane training updates needed at moments notice for Boeing legal and executive leadership. Show less

Training and Curriculum Developer

• Nov 2015 - Feb 2018

Create and update training products: Web pages, manuals, documents, and interactive training modules.Develop graphics for use in training modules, manuals, documents, and web pages.Assist with the continual improvement of training curriculum and program management.Communicate with customers to assess needs, provide information and assistance, resolve problems, or satisfy expectations.Provide hands-on training to new and existing customers.Participate in requirements gathering, project management and innovative-solution development.May be asked to create new sites and migrate existing sites to the CMS. Show less

Training and Curriculum Developement

• 2015 - 2016

JavaScript Developer

• Dec 2014 - Nov 2015

DocuSign December 2014- Present Lead JavaScript Developer Program Management Experience Lead a team of programmers/trainers to teach client administrators how to build and finalize their DocuSign for Salesforce work flow. Internally, building online interactive training modules to help train and build our team from 3 to 15 using HTML, CSS, and JavaScript. All training modules are build using the ADDIE model, where improvements are always welcomed and applied through a thorough approval process. Externally, personally train high profile clients to learn basic and advanced feature within Salesforce and DocuSign. Ultimately spending 7-10 hrs per client to teach them custom JavaScript coding skills to be able to maintain and take ownership of their organizations work flow in regards to Salesforce and DocuSign working together. Essentially teaching 2 independent systems to clients for different organizations. • Develop and maintain all online training modules for internal training. • Handle all escalated/complicated issues personally during or outside of regular office hours. • Design medium- to high-complexity technical solutions from a functional design specification Responsible for managing attendance and any follow up actions to maintain the right number of participants (waiting list, cancellations, attendance completion confirmation, learning requests, coaching and counseling documentation back-up) • Help desk functionality for the LMS (Logging of technical faults, administering user accounts, etc.) • Familiarization with common, relevant architecture frameworks and be able to use them in diagnosing and assessing architectures • Construct code based on a technical design, following all development standards • Develop and demonstrate functional and technical understanding of client’s business processing in areas of assignment Show less

Learning and Organizational Development Manager

• Feb 2014 - Dec 2014

Organize, track, report and encourages the use of programs designed to further cultural and business skill education. In charge of developing the curriculum and managing the content development of new courses, evaluating and improving current content, and expanding delivery options to include blended training and e-learning using various media products and animation. Actively contribute to a standard of excellence in carrying out Brake Check’s mission, vision and values. • Maintain and administer the Learning Management System (LMS) according to established procedures. • Responsible for overseeing the design and maintenance of documentation (training material, process, user documentation). • Create user roles and delegate permissions to training modules, material, and content. • Responsible for managing attendance and any follow up actions to maintain the right number of participants (waiting list, • cancellations, attendance completion confirmation, learning requests, coaching and counseling documentation back-up) • Help desk functionality for the LMS (Logging of technical faults, administering user accounts, etc.) • Develop and manage incentive and recognition programs tied to training and culture development • Develop individual and mass communication tactics to help support the adoption of Brake Check culture • Support operations to meet business line objectives and the company’s mission, vision and values. Show less

Enterprise Service Technician

• Nov 2012 - Mar 2013

Creative Developer

• 2013 - 2013

Developing web integrated lessons to meet the unique training needs of Federal Government, U.S. Military, and Fortune 500 companies. Following U.S Army standard operating procedures to produce educational material utilizing HTML 5.0, ActionScript 3.0, jQuery, XML, and CSS languages. Prioritizing attention to detail in regards to audio, video, and photography in order to move Lessons through development stages to client approved finished products. Additionally, developing all computer based training for Valero corner stores, to include flash animations utilizing ActionScript 3.0 while embedded within HTML pages. Scheduling, editing and finalizing all photos, videos and audio narration to be used within CBT lessons. Show less

Interactive Multimedia Instructor

• Sep 2009 - Sep 2011

Create multimedia courses and implement them to HTML using Flash, jQuery, and CSS. Receiving only written educational material for United States Army Soldiers to learn from, and converting said material to interactive web pages that requires the soldier to interface with the lesson being learned. Create interactive designs and animations in order to engage the soldier visually, physically, and mentally ensures that each Soldier taking the course will retain more information. Able to develop and implement HTML, jQuery, CSS, and ActionScript 3.0. • Utilize jQuery to create transitions and effects while reducing resources used for page loading purposes. • Utilize Javascript to effectively create and modify UI. • Using Flash, hence ActionScript 3.0, to create custom graphics with special characteristics that cannot be duplicated by any other means. • Responsible for the development of a cross-platform mobile application utilizing html and Javascript (iPhone and Android) • Strong experience and understanding of HTML and its mechanics and ideas. • Analyze and break down HTML, Javascript, and Flash code to better develop new unique interactions/graphics. • Develops and writes Open Script object oriented computer program language to develop programs for interactive CD-ROM, IMI, and Web based lessons. • Creates scenarios, highly interactive content applets, Flash movies and applets, that are pertinent to Army Noncommissioned Officer Education System (NCOES), Professional Military Education (PME), and Structured Self-Development (SDD) for use in training and doctrinal products. Show less

Product Specialist Technician

• 2006 - 2009

Provided company-wide support that ranged from software programs to web database maintenance. As the company needs grew, so did our range of support, from online virtual meetings, to video webcasts to over 100,000 employees worldwide. Remote connectivity and remote security was entrusted to me to provide level III support, as well as training materials and maintaining and updating standard operating procedures. Statistics for problems being fixed sooner were increased dramatically allowing for more development in other areas to meet company needs from a technology standpoint.• Receive, respond to, and ensure the complete resolution of a variety of requests for IT assistance • Innate ability to analyze and break down problems to better develop a plan of action• Proficient Organizational skills to incorporate many materials used to troubleshoot in to one standard operating procedure.• Handled all issues ranging from software (excel formulas, PDF documents, etc) to hardware (complete laptop and desktop rebuilds)• Utilization of VM ware to remotely upgrade computer as well ass re-image.• Able to develop training programs, lesson plans, and test instrument development as specified• Keen communications kills, a given when dealing with both the IT and non IT related people.• Presented technical facts in a persuasive manner, such as presenting formal and informal training and assistance to customers. Show less

Product Specialist Technician

• 2006 - 2009

Product Specialist Technician

• 2006 - 2009