Peter D.

Information Systems Manager at Laboratory for Atmospheric and Space Physics
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Vietnamese Native or bilingual proficiency
  • Japanese Elementary proficiency

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Bio

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Credentials

  • Building Professional Relationships
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Data Analytics for Business Professionals
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Data Visualization for Data Analysts
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Discovering Your Strengths
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • How to Create a Perfect Elevator Pitch
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Improving Your Focus
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Learning Personal Branding
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Time Management Fundamentals
    LinkedIn
    Apr, 2021
    - Oct, 2024

Experience

  • Laboratory for Atmospheric and Space Physics
    • United States
    • Research Services
    • 300 - 400 Employee
    • Information Systems Manager
      • Jun 2023 - Present

      ● Managed LASP’s IS team consisting of System Administrators, BI Developers, and Software developers● Head administrator and architect for UKG, Salesforce, Sharepoint, Confluence, and Deltek Cobra ● Scrum master and project manager for all internal and external systems initiatives

    • System Administrator
      • Jul 2021 - Jun 2023

      ● Managed various HR and Finance systems as an administrator and implementation expert such as Kronos, SharePoint, and Salesforce● Lead initiative as project manager to implement and build new travel system with Salesforce and Community Experiance● Design and update workflows and automation throughout laboratory systems utilizing Power Automate

  • KPMG
    • Brazil
    • Construction
    • Advisory Associate
      • Mar 2021 - Jul 2021

      ● Implemented internal Azure DevOps instance to create customizable templates for client operations ● Lead internal training sessions and presentations for practice associates regarding new platform features ● Actively worked on multiple client engagements with creating Microsoft Dynamics 365 F&O implementations ● Implemented internal Azure DevOps instance to create customizable templates for client operations ● Lead internal training sessions and presentations for practice associates regarding new platform features ● Actively worked on multiple client engagements with creating Microsoft Dynamics 365 F&O implementations

  • Leeds Technology Support
    • IT Technician Lead
      • Jan 2018 - Dec 2020

      ● Directed a team of 6 technicians to create computer builds, resolve classroom calls, and manage service tickets ● Resolved a myriad of faculty technology issues, such as basic troubleshooting to setting up course software ● Recognized for exceptional customer service by faculty members as illustrated by customer feedback surveys ● Directed a team of 6 technicians to create computer builds, resolve classroom calls, and manage service tickets ● Resolved a myriad of faculty technology issues, such as basic troubleshooting to setting up course software ● Recognized for exceptional customer service by faculty members as illustrated by customer feedback surveys

  • Intrado
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Business Analyst
      • Jul 2020 - Aug 2020

      ● Analyzed critical vendor data culminating in a report which eased integration with Intrado 911 systems ● Wrote 4 different JSON payloads and schemas for Emergency Data Broker API to improve data operability ● Recommended focus on in-home and wearable technology in 5-year growth plans to Vice President of Strategy ● Analyzed critical vendor data culminating in a report which eased integration with Intrado 911 systems ● Wrote 4 different JSON payloads and schemas for Emergency Data Broker API to improve data operability ● Recommended focus on in-home and wearable technology in 5-year growth plans to Vice President of Strategy

  • CenturyLink
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Tools and Automation Intern
      • Jun 2019 - Aug 2019

      ● Developed 40 automated forms on multiple instances of Service-Now increasing service efficiency by 30% ● Enhanced user experience with more efficient scripts and more than 15 workflows for service tickets ● Accelerated the data transfer from system migration of projects by exporting data from Excel sheets ● Developed 40 automated forms on multiple instances of Service-Now increasing service efficiency by 30% ● Enhanced user experience with more efficient scripts and more than 15 workflows for service tickets ● Accelerated the data transfer from system migration of projects by exporting data from Excel sheets

  • Dales Pharmacy
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Analytics and Operations Intern
      • May 2017 - Aug 2017

      ● Conducted regional competitor analysis resulting in a report detailing current state and potential threats ● Created a sales financial assessment report for Dales leaders to leverage for future investment decisions ● Conducted regional competitor analysis resulting in a report detailing current state and potential threats ● Created a sales financial assessment report for Dales leaders to leverage for future investment decisions

  • Panera Bread
    • United States
    • Restaurants
    • 700 & Above Employee
    • Team Member
      • Jan 2016 - Aug 2016

      -Exhibited strong leadership as a certified trainer who taught new workers -Extensive experience with working with a cash register, and backend with inventory management -Exhibited strong leadership as a certified trainer who taught new workers -Extensive experience with working with a cash register, and backend with inventory management

Education

  • University of Colorado Denver
    Master's degree, Management Information Systems, General
    2021 - 2025
  • University of Colorado Boulder
    Bachelor's degree, Computer Science with Business Integration in Information Analytics
    2017 - 2020
  • University of Wollongong
    Bachelor's degree, Computer/Information Technology Administration and Management
    2020 - 2020
  • University of Colorado Denver
    High School Dual Enrollment, 4.0
    2015 - 2017
  • Front Range Community College
    High School Dual Enrollment, 4.0
    2016 - 2017

Community

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