Transport Engineer

• Mar 2019 - Present

Transport Engineer

• Nov 2015 - Dec 2018

* Worked closely with Verizon Wireless transport, equipment and RF engineers on CRAN, Build Plan, Dark Fiber, Small Cell and DAS projects in multiple markets, providing engineering and Granite (XNG) support. * Granite SME with SASI and equipment modeling experience. * Worked with various Verizon Wireless vendors, including CIENA, Fujitsu, Backhaul and dark fiber providers. * Tracked projects using SiteTraker, FUZE and smartsheet. * Working knowledge of Nautilus. * Worked closely with Verizon Wireless transport, equipment and RF engineers on CRAN, Build Plan, Dark Fiber, Small Cell and DAS projects in multiple markets, providing engineering and Granite (XNG) support. * Granite SME with SASI and equipment modeling experience. * Worked with various Verizon Wireless vendors, including CIENA, Fujitsu, Backhaul and dark fiber providers. * Tracked projects using SiteTraker, FUZE and smartsheet. * Working knowledge of Nautilus.

Network Repair Technician

• Jul 2013 - Feb 2015

Troubleshoot and resolve service impairments in RF, roaming, transport services, network hardware, software faults, translations, voice/data network elements and customer devices. Correlating customer complaints with network element performance metrics to resolve service impacting conditions. • Driving troubles to resolution by engaging internal and external resources; providing accurate and timely documentation of actions. • Manage Customer Executive Escalations, while coordinating… Show more Troubleshoot and resolve service impairments in RF, roaming, transport services, network hardware, software faults, translations, voice/data network elements and customer devices. Correlating customer complaints with network element performance metrics to resolve service impacting conditions. • Driving troubles to resolution by engaging internal and external resources; providing accurate and timely documentation of actions. • Manage Customer Executive Escalations, while coordinating with other departments until issue resolution. • Identifying efficiencies to reduce cycle time in resolving customer reported troubles. • Utilized reporting, access and troubleshooting tools to affectively identify and resolve network impairments. • Proficiency in analyzing and interpreting complex voice/data 1x, EVDO, EHRDP, LTE and VoLTE platform messages. • Knowledge of call and digit-by-digit routing translations and dialing plans. • Utilizes reporting, access and troubleshooting tools including: Remedy, XNG, Agilent, SANE, Chicago performance tool, IRISview, NetGeo, RTT, Access7, Monitor Master and Wireshark. Knowledge of Lucent, Nortel, Ericsson, Compaq HLRs, and Motorola databases.

Engineer Facilities / Equipment Engineer

• Jan 2011 - Jun 2013

Provide network engineering and support, this support will include but is not limited to telecommunications switch equipment and network platforms. * Worked with operations, equipment vendors, and other engineering teams to manage equipment capacity in the switch. * Managed equipment vendors, contractors and installers during project life cycle. * Maintain accurate Inventory of all equipment and maintain greater than 95% compliance on monthly executive audit reports. National… Show more Provide network engineering and support, this support will include but is not limited to telecommunications switch equipment and network platforms. * Worked with operations, equipment vendors, and other engineering teams to manage equipment capacity in the switch. * Managed equipment vendors, contractors and installers during project life cycle. * Maintain accurate Inventory of all equipment and maintain greater than 95% compliance on monthly executive audit reports. National Headquarters Granite(Xng) area lead. * Compile and disseminate monthly reporting/metrics. Manage equipment spare inventory insuring proper inventory levels. * Request and review vendor quotes for hardware and software services for subsequent year budget cycle preparation. * Issue purchase orders and track all invoicing and receipts of services and equipment. * Monitor DC power plants for proper amount of reserve back-up capacity (8) hours for current and expected future loads. * Monitor AC service entrance and distribution systems for proper capacity of current and future engineered loads. * Monitor and interact with office service vendors on performance and quality compliance related issues. * Monitor office service personal to ensure they comply with OSHA standards.

Engineer Equipment/Facilities

• Nov 2003 - Jan 2011

Developed, planned, and executed engineering strategies, design planning, and project facilitation for wireless clients including Verizon Wireless, AT&T Wireless and Cingular. • Collaborated with all engineering groups including RF Design, Traffic, Real Estate, Construction, Operations, and System Performance • Design and project managed the installation of switching and network equipment. • Provided detailed Methods of Procedures for all network related projects. • Design and… Show more Developed, planned, and executed engineering strategies, design planning, and project facilitation for wireless clients including Verizon Wireless, AT&T Wireless and Cingular. • Collaborated with all engineering groups including RF Design, Traffic, Real Estate, Construction, Operations, and System Performance • Design and project managed the installation of switching and network equipment. • Provided detailed Methods of Procedures for all network related projects. • Design and project managed the installation of Fiber Optic Rings and Microwave Networks. • Maintained accurate circuit inventory; monitor usage data from the traffic engineering reports and used data to determine capacity requirements. • Detailed knowledge of network equipment configurations, TELCO interfaces, DC power systems, lightning protection and grounding. • Knowledge of In-Building systems and networks. Show less Developed, planned, and executed engineering strategies, design planning, and project facilitation for wireless clients including Verizon Wireless, AT&T Wireless and Cingular. • Collaborated with all engineering groups including RF Design, Traffic, Real Estate, Construction, Operations, and System Performance • Design and project managed the installation of switching and network equipment. • Provided detailed Methods of Procedures for all network related projects. • Design and… Show more Developed, planned, and executed engineering strategies, design planning, and project facilitation for wireless clients including Verizon Wireless, AT&T Wireless and Cingular. • Collaborated with all engineering groups including RF Design, Traffic, Real Estate, Construction, Operations, and System Performance • Design and project managed the installation of switching and network equipment. • Provided detailed Methods of Procedures for all network related projects. • Design and project managed the installation of Fiber Optic Rings and Microwave Networks. • Maintained accurate circuit inventory; monitor usage data from the traffic engineering reports and used data to determine capacity requirements. • Detailed knowledge of network equipment configurations, TELCO interfaces, DC power systems, lightning protection and grounding. • Knowledge of In-Building systems and networks. Show less

Engineer (Switch and Fixed Network), Building Operation

• May 2003 - Oct 2005

Provide Network Engineering and Support. This support will include but is not limited to telecommunications switch equipment and network platforms. • Work closely with all engineering groups including RF design, fixed network design, traffic, real estate, construction, operations, and system performance. • Managed outside vendors and contractors to effectively meet shipping, installation and project commitments. • Managed building operations including; security, office services… Show more Provide Network Engineering and Support. This support will include but is not limited to telecommunications switch equipment and network platforms. • Work closely with all engineering groups including RF design, fixed network design, traffic, real estate, construction, operations, and system performance. • Managed outside vendors and contractors to effectively meet shipping, installation and project commitments. • Managed building operations including; security, office services, maintenance, HVAC, fire systems, outside vendors and contractors. • Planed, designed, provisioned and maintained network facilities and equipment. Show less Provide Network Engineering and Support. This support will include but is not limited to telecommunications switch equipment and network platforms. • Work closely with all engineering groups including RF design, fixed network design, traffic, real estate, construction, operations, and system performance. • Managed outside vendors and contractors to effectively meet shipping, installation and project commitments. • Managed building operations including; security, office services… Show more Provide Network Engineering and Support. This support will include but is not limited to telecommunications switch equipment and network platforms. • Work closely with all engineering groups including RF design, fixed network design, traffic, real estate, construction, operations, and system performance. • Managed outside vendors and contractors to effectively meet shipping, installation and project commitments. • Managed building operations including; security, office services, maintenance, HVAC, fire systems, outside vendors and contractors. • Planed, designed, provisioned and maintained network facilities and equipment. Show less

Sr. System Engineer

• Jul 1997 - Dec 2002

* Managed up to 30 people on various national projects. * Collaborated with national operations, engineering, provisioning, site acquisition and consulting teams to identify business process, cultivate relationships and create new process ideas. * Assisted in the development of regional capital and direct tel budgets. * Project Managed new transport related initiatives across South Florida, particularly those related to switch and transport growth. * Deployed the Granite/Xng… Show more * Managed up to 30 people on various national projects. * Collaborated with national operations, engineering, provisioning, site acquisition and consulting teams to identify business process, cultivate relationships and create new process ideas. * Assisted in the development of regional capital and direct tel budgets. * Project Managed new transport related initiatives across South Florida, particularly those related to switch and transport growth. * Deployed the Granite/Xng database out of the box, nationwide. * Managed audits ensuring proper documentation of network elements in all markets and regions, * Developed naming standards, training documentation and process documents per market requirements. * Trained all levels of network management, engineering and operations departments in the proper use of the database Show less * Managed up to 30 people on various national projects. * Collaborated with national operations, engineering, provisioning, site acquisition and consulting teams to identify business process, cultivate relationships and create new process ideas. * Assisted in the development of regional capital and direct tel budgets. * Project Managed new transport related initiatives across South Florida, particularly those related to switch and transport growth. * Deployed the Granite/Xng… Show more * Managed up to 30 people on various national projects. * Collaborated with national operations, engineering, provisioning, site acquisition and consulting teams to identify business process, cultivate relationships and create new process ideas. * Assisted in the development of regional capital and direct tel budgets. * Project Managed new transport related initiatives across South Florida, particularly those related to switch and transport growth. * Deployed the Granite/Xng database out of the box, nationwide. * Managed audits ensuring proper documentation of network elements in all markets and regions, * Developed naming standards, training documentation and process documents per market requirements. * Trained all levels of network management, engineering and operations departments in the proper use of the database Show less

Cable Splicer

• Jul 1995 - Jul 1997

* Worked on outside plant copper and fiber facilities and equipment. * Identified and repaired performance issues and defects. * Worked with customers to resolve service issues. * Worked on cable failures affecting multiple customers or service areas until service restoration. * Experienced with copper and fiber splicing equipment, aerial bucket trucks, slings and pole climbing. * Experienced in reading OSP documents and drawings. * Worked on outside plant copper and fiber facilities and equipment. * Identified and repaired performance issues and defects. * Worked with customers to resolve service issues. * Worked on cable failures affecting multiple customers or service areas until service restoration. * Experienced with copper and fiber splicing equipment, aerial bucket trucks, slings and pole climbing. * Experienced in reading OSP documents and drawings.