Peter Cabrera
Coordinator of Computer Operations at Education nonprofit- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Introduction to Java Programming
University of GeorgiaJan, 2014- Sep, 2024 -
Intermediate C# Programming
University of GeorgiaDec, 2012- Sep, 2024 -
C# Programming for the Absolute Beginner
University of GeorgiaOct, 2012- Sep, 2024
Experience
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Education nonprofit
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United States
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Investment Management
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Coordinator of Computer Operations
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Mar 2019 - Present
Administration and development of our internal Salesforce Org and organization wide IT operations tasks. Administration and development of our internal Salesforce Org and organization wide IT operations tasks.
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Equifax
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United States
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Financial Services
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700 & Above Employee
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Senior Application Support Specialist - Salesforce Developer
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Oct 2015 - Dec 2018
• Created new Salesforce Orgs or enhanced existing Enterprise SF Orgs and integrated the third-party Business Connect Credit Application.• Analyzed client orgs, gathered requirements, designed solutions to meet those requirements, configured Business Connect and/or Salesforce with declarative development, created custom implementations using programmatic development, migrated or cleaned up data and provided maintenance/post go-live support for many large companies. • Worked in an Agile environment with Scrum meetings, Kanban boards and wore many hats in the process. Was SF developer and performed many support, Quality Assurance, Business Analyst and Admin tasks regularly.• Worked with standard and Created custom objects, related lists, page layouts, record types, email alerts, field updates, multi-language, multi-currency, process builder, workflows, Visualforce pages, used GPG encryption with FTP, migrated external data, used Apex to create classes, controllers, unit tests, batch jobs, & triggers. • Gathered Credit & collection requirements, designed, tested, deployed custom and box solutions, always kept scope in mind and anticipated scope creep during development, lead client interactions during and after deployments. • Performed other various support and Admin Salesforce tasks.• Created User guides, support documents and gave training sessions to Admins and end-users for my deployments.• Built rapport and strong relationships with large company Admins and other stakeholders. Show less
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Implementation Developer of BusinessConnect in Salesforce
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Sep 2015 - Dec 2018
BusinessConnect is a cloud application on the Salesforce platform.As a developer on the BuinessConnect Implementation team I installed, configured and developed for new and existing Salesforce clients. This job is performed using Salesforce UI (User Interfaces), Eclipse and Apex coding depending on complexity of clients wants and needs.
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California Pizza Kitchen
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United States
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Restaurants
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700 & Above Employee
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Server
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Aug 2014 - Sep 2015
• Customer Service between Clients & Cash Handling Aloha POS • Customer Service between Clients & Cash Handling Aloha POS
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NCR Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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IT Analyst Intern
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Jan 2015 - May 2015
I was on the team in charge of the knowledge base migration from Lotus Notes to Oracle. I preformed QA testing and bug reporting using Star JIRA. I also completed multiple NCR University courses. I was on the team in charge of the knowledge base migration from Lotus Notes to Oracle. I preformed QA testing and bug reporting using Star JIRA. I also completed multiple NCR University courses.
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Romano's Macaroni Grill
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United States
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Restaurants
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1 - 100 Employee
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Server
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Feb 2014 - Aug 2014
• Customer Service between Clients & Cash Handling Aloha POS • Customer Service between Clients & Cash Handling Aloha POS
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Frontera Mex-Mex Grill
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United States
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Restaurants
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1 - 100 Employee
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Server
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Jul 2012 - Feb 2014
• Customer Service between Clients & Cash Handling Squirrel Systems POS • Customer Service between Clients & Cash Handling Squirrel Systems POS
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TZ Insurance Solutions
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United States
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1 - 100 Employee
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Life and Health Producer
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Jul 2011 - Mar 2012
Term Life Insurance Producer: MetLife Division 07/2011 -03/2012 • Perform Business Development calls, Perform Sales Underwriting , Attain and maintain customer relationships • Over $35 million in coverage sold. • MetLife Certified Sales Underwriter • Licensed Life, Health and Annuities Producer in: FL, VA, PA, MI, TX, NE, D.C., NY, MD, NC, SC, and TN. Term Life Insurance Producer: MetLife Division 07/2011 -03/2012 • Perform Business Development calls, Perform Sales Underwriting , Attain and maintain customer relationships • Over $35 million in coverage sold. • MetLife Certified Sales Underwriter • Licensed Life, Health and Annuities Producer in: FL, VA, PA, MI, TX, NE, D.C., NY, MD, NC, SC, and TN.
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Alorica
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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PC Support Specialist
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May 2009 - Jan 2010
Customer Service Technician: Costco Division 05/2009 -01/2010 • Spanish Support Agent & English Support Agent • Perform Customer Service Support for Costco Products • Troubleshoot TV hardware issues with Customer • Troubleshoot HP/Dell Computer hardware issues with Customer • Troubleshoot HP/Dell Computer hardware software issues with Customer • Attained and maintained customer relationships • Exceeded customer expectations Customer Service Technician: Costco Division 05/2009 -01/2010 • Spanish Support Agent & English Support Agent • Perform Customer Service Support for Costco Products • Troubleshoot TV hardware issues with Customer • Troubleshoot HP/Dell Computer hardware issues with Customer • Troubleshoot HP/Dell Computer hardware software issues with Customer • Attained and maintained customer relationships • Exceeded customer expectations
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Education
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2013 - 2015
Gwinnett Technical College
Associate's Degree, Computer Programming/Programmer, General -
2012 - 2015
Gwinnett Technical College
Java Programming, Software Development -
2012 - 2012
The University of Georgia
certificates, Computer Software Engineering -
1999 - 2003
Chattahoochee High
Diploma
Community
