Experience

Redflow

• Australia
• Manufacturing
• 1 - 100 Employee

• Technical Writer

  • Oct 2021 - Present

  Technical manuals (installation, end user, field service etc), work instructions for production & field maintenance, datasheets,... Technical manuals (installation, end user, field service etc), work instructions for production & field maintenance, datasheets,...



Tritium®

• Australia
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• Technical Author

  • Mar 2020 - Jun 2021

  Production line assembly instructions, component assembly and firmware programming instructions for technicians and suppliers, business processes and templates, installation and commissioning manuals and checklists, field service procedures, and datasheets. Production line assembly instructions, component assembly and firmware programming instructions for technicians and suppliers, business processes and templates, installation and commissioning manuals and checklists, field service procedures, and datasheets.



Metro Trains Melbourne

• Australia
• Rail Transportation
• 700 & Above Employee

• Technical Writer

  • Jul 2019 - Nov 2019

  Developing asset management strategy documents for the IT group's hardware and software assets. Authoring using MS Word and Visio. Developing asset management strategy documents for the IT group's hardware and software assets. Authoring using MS Word and Visio.



Caterpillar Inc.

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Technical Writer

  • Feb 2019 - May 2019

  Developing component specifications and electrical schematic documentation for Load Haul Dump (LHD) loaders. Authoring in a customised GML environment using Arbortext, creating diagrams and illustrations using Canvas X, and supported by Windchill PLC workflow. Model manipulation using PTC Creo and Siemens Teamcenter. Developing component specifications and electrical schematic documentation for Load Haul Dump (LHD) loaders. Authoring in a customised GML environment using Arbortext, creating diagrams and illustrations using Canvas X, and supported by Windchill PLC workflow. Model manipulation using PTC Creo and Siemens Teamcenter.



Leica Geosystems part of Hexagon

• Switzerland
• Information Technology & Services
• 700 & Above Employee

• Technical Writer

  • Jun 2015 - Dec 2016

  Developing documentation for electronic and software systems for an ore extraction system including user reference manuals for office- and vehicle-based operators, and installation manuals for vehicle-based equipment. Authoring using Microsoft products (Word and Visio). Single-handedly developed and implemented FrameMaker template and associated authoring processes for a topic-based authoring/single-sourcing methodology using non-structured FrameMaker. Developing documentation for electronic and software systems for an ore extraction system including user reference manuals for office- and vehicle-based operators, and installation manuals for vehicle-based equipment. Authoring using Microsoft products (Word and Visio). Single-handedly developed and implemented FrameMaker template and associated authoring processes for a topic-based authoring/single-sourcing methodology using non-structured FrameMaker.



Siemens Rail Automation Pty Ltd (was Invensys Rail Pty Ltd)

• Brisbane, Australia

• Technical Writer/Editor

  • Dec 2009 - Apr 2015

  Developing documentation for electronic, electro-mechanical, and mechanical hardware and software systems, covering: • European Train Control System elements including user manual for Drivers, first-line maintenance for line-side equipment and On-board Subsystem. • Application design and first-line maintenance for a trackside equipment monitoring system. • User manual for drivers and first-line maintenance for on-board subsystem of a proprietary automatic train protection system. • Datasheets for hardware products. • Creating and maintaining technical reference guides for system engineers deploying a proprietary software platform (SystematICS ) for near real-time railway applications. Authoring using FrameMaker (non-structured) , Illustrator, InDesign, & Photoshop; MS-Word & Visio Show less



Intec (now CSGI)

• Brisbane

• Technical Writer

  • Apr 2005 - Aug 2009

  Developing and maintaining technical manuals for a software billing application, within a team of 12 writers and trainers: • Created and maintained reference manuals (including APIs), installation guides, configuration and development guides, and on-line help for client applications. Content was created from software developers’ technical notes and requirement specifications. • Lead and developed training presenter’s handbook. • Developed a small team building exercise. • Mentored new and existing employees with respect to the technical aspects of the software, and UNIX operating environment. Undertook peer reviews. Developed program estimates. Show less