Camp Boss

• Feb 2021 - Present

Camp Boss

• Jul 2016 - Present

Attend briefing with the Project Manager and HSE Manager and receive instructions, feedback and discuss operational requirement, achievements and improvement.Conduct 'Start up talks' with section heads every morning to give those instructions and feedback and to discuss operational requirement, achievements and improvement. Assist the Project Manager /Operation Supervisor in updating client’s and company supplied equipment’s list through periodic inventory. Prepare maintenance request in writing repair or replacement of equipment and submit to client.Carry out daily and random inspections of the mess hall and report any non-compliance and deviations of the procedures to the Project Manager /Operation Supervisor. Receive customer complaints and react to resolve them promptly. Forward all complaints and suggestions to Project Manager /Operation Supervisor for record reference and action. Attend and conduct QHSE tool box meeting / workshops with staff to promote QHSE practices. Report all incidents/ accidents, fire, near miss, FAC, loss, theft and damage to the Project Manager / HSE advisor immediately.Ensure availability, correct usage and maintenance of PPE in the Service area. Assist the Project Manager to ensure that the services are carried out without interruption during shift change in the mess hall. Ensure to be courteous and react promptly to the phone calls r emails for customer requirements. standards of all staffs.Maintaining camp rules and regulations in the unit in accordance in the company policies and procedures. Conduct general hygiene inspection in the Camp and kitchen including FEFO report to ensure camp hygiene and Safety as well as Legal/Operational to be updated regularly. Maintain stocks in the camp store level and safeguarding by conducting as required inventories and control of daily consumption levels in line with the budget. Show less

Restaurant Manager

• Nov 2015 - May 2016

Coordinate the entire restaurant operation Deliver superior guest services and ensure absolute customer satisfaction Respond efficiently to customer complaints Enforce and offer the best quality of products possible Organize and supervise shifts Appraise personnel performance and provide feedback to keep them upbeat and productive.Estimate consumption, forecast requirements and maintain inventory Monitor compliance with sanitation and safety rules and regulations Control costs and minimize waste Successfully promote and publicize the brand.Nurture a positive working environment and lead by example. Preparing reports at the end of the shift/week, including staff control, food control and sales.Creating and executing plans for department sales, profit and staff development.Planning and coordinating menus.Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff, making Rosters and providing them with feedback. Responding to customer complaints. Ensuring that all employees adhere to the company's uniform standards. Meeting and greeting customers and organizing table reservations. Advising customers on menu and wine choice.Recruiting, training and motivating staff. Show less

Restaurant Manager

• Sep 2014 - Nov 2015

•Coordinates and oversees the Food Service operations providing a quality service to the customer. •Maintain & oversight necessary to run the business. . •Manage guest queries in a timely and efficient manner •Assists in all phases of planning, budgeting analysis, organizing & effectuating policies, and strategies of the company in the daily operation. •Oversee short and long-term financial and operational plans in support of the overall objectives of the company, and monitor and maintain performance, product and service quality. •Advocate preventative maintenance and security functions that protect physical assets and reduce breakage. •Implement and oversee Food Safety and Hygiene. •Maintain positive and professional relationship with the customer. Show less

Housing & Life Support Coordinator

• Mar 2014 - Aug 2014

Providing accommodation, taking reservation, inspecting rooms as per safety and hygiene norms, maintaining guest roster etc. Providing accommodation, taking reservation, inspecting rooms as per safety and hygiene norms, maintaining guest roster etc.

Billeting Coordinator

• Aug 2011 - Feb 2014

Support service to USA Military in Afghanistan- taking Reservation for DV (VIP), Permanent and Transient Billeting , Distribution of rooms, maintaining Guest data & occupancy report as per SOP, inspecting rooms for safety and hygiene, room maintenance through Service Order Request, Handling complains and requests. Support service to USA Military in Afghanistan- taking Reservation for DV (VIP), Permanent and Transient Billeting , Distribution of rooms, maintaining Guest data & occupancy report as per SOP, inspecting rooms for safety and hygiene, room maintenance through Service Order Request, Handling complains and requests.

Restaurant Manager

• Sep 2008 - Jul 2011

Coordinates and oversees the Food Service operations,Party Booking, Staff Training, Menu planning, Staff briefing, recruiting, guest relation, handling customer complains and concerns, Bar stock and register maintaining, staff and cost control, supervising hygiene and quality control of food and standard of service. Coordinates and oversees the Food Service operations,Party Booking, Staff Training, Menu planning, Staff briefing, recruiting, guest relation, handling customer complains and concerns, Bar stock and register maintaining, staff and cost control, supervising hygiene and quality control of food and standard of service.

ASST RESTAURANT MANAGER

• Sep 2007 - Oct 2008

Co-ordinate and mange overall restaurant function including outdoor parties and home delivery, Cash handling. Co-ordinate and mange overall restaurant function including outdoor parties and home delivery, Cash handling.

Restaurant Manager

• Aug 2004 - Oct 2007

Coordinates and oversees the Food Service operations providing a quality service to the customer. Menu Planning, Cost Control,Staff training & Development Coordinates and oversees the Food Service operations providing a quality service to the customer. Menu Planning, Cost Control,Staff training & Development