Peter Allen

Senior Sales Consultant at IP Integration
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Reading Area, UK

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5.0

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LinkedIn User

I worked closely with Peter for many years and saw through sheer hard work, his career span from Business Development through to Account Management and finally to the Sales Manager position. Peter is dedicated, hardworking and passionate about providing solutions. Ultimately Peter is the perfect blend of sales and technical expertise.

Ben Smith

I’ve had the pleasure of knowing Peter for 2 years now and his friendly, approachable manner and willingness to go out of his way to help make him a true asset. Personally, I have learnt a great deal from accompanying Peter to meetings with both existing and prospective clients and have always enjoyed working with him.

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Credentials

  • APSS - Avaya Networking
    Avaya
    Jul, 2016
    - Nov, 2024
  • APSS - Avaya Customer Engagement Solutions
    Avaya
    Apr, 2016
    - Nov, 2024
  • APSS - Avaya Unified Communications
    Avaya
    Apr, 2016
    - Nov, 2024
  • APSS - Avaya Midmarket Solutions
    Avaya
    Nov, 2015
    - Nov, 2024
  • APSS – Avaya Contact Center Solutions for IP Office
    Avaya
    Nov, 2015
    - Nov, 2024

Experience

    • United Kingdom
    • Telecommunications
    • 100 - 200 Employee
    • Senior Sales Consultant
      • Oct 2015 - Present

      IP Integration (IPI) is a leading provider of world class digital contact centre solutions and services including; omni-channel contact centre solutions, consulting, applications, network services, unified communications and IT services. IPI are at the forefront of the Digital Revolution in the Contact Centre. Providing emerging technologies such as RPA, Chatbot and AI to deliver an enhanced Customer Experience, Agent Augmentation and efficiency savings. A trusted partner of Genesys, Microsoft, Blue Prism, Teleopti, The CX Company, Avaya Diamond Partner and current Avaya Enterprise Growth Partner of the Year, IPI have also developed our own unique suite of applications for contact centre environments to help our clients improve their contact centre's efficiencies, reporting, performance and compliance. IPI is headquartered in Reading, with regional offices in Manchester, London and Manilla. IPI's Strategic Services: Customer Engagement Employee Engagement Digital Transformation Digital Workforce / RPA Chatbots Unified Comms Solutions WFO - Quality Monitoring / WFM / Speech Analytics Secure Payment Solutions Application development incl. process automation / post call surveys / IVR's / tailored wallboards ICT Process Optimisation Managed Services Business Snapshot WAN Cloud Hosting Fixed Line Telephony (ISDN,SIP) Please feel free to contact me via LinkedIn to discuss how I may help your business - Thank you. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Manager
      • Oct 2000 - Oct 2015

      Responsible for generating new business and managing key accounts. Specialising in the provision of: - Business telephone systems (both IP PBX's and cloud / hosted services)- Contact / call centre solutions including ACD, IVR, Diallers and Call recording. - Network services - wholesale BT services (lines & calls, data connections (*DSL, FTTC, EFM, leased lines, MPLS, VPLS)- Hosted IT services - 'cloud' computing, off site DR and server hosting- Business mobiles - through Vodafone, all fully converged with landline contracts and telephony solutions.- Building infrastructure - Cat 5e / Cat 6 / Fibre optic and power installations.Current customers include The London 2012 Olympics, Mercedes Petronas GP F1 Team, Samsung and Force India F1. Show less

    • Sales Manager
      • Sep 2000 - Oct 2015

      Working out of London and Witney offices

    • Contracts & Payments Assistant
      • Sep 1996 - Sep 1997

Education

  • Southampton Solent University
    1997 - 2000
  • Henry Box School
    1988 - 1995

Community

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