Peter Shawky

Senior System Administrator at Connect Ads
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Contact Information
us****@****om
(386) 825-5501
Location
EG

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Credentials

  • Microsoft Certified Professional
    Microsoft
    Dec, 2014
    - Nov, 2024
  • Microsoft Specialist
    Microsoft
    Dec, 2014
    - Nov, 2024
  • Microsoft specialis: Implementing Microsoft azure Infrastructure Solutions
    Microsoft
    Dec, 2014
    - Nov, 2024
  • office 365
    Microsoft
    Dec, 2014
    - Nov, 2024

Experience

    • Egypt
    • Advertising Services
    • 100 - 200 Employee
    • Senior System Administrator
      • Oct 2019 - Present

      • Handle daily operations of the IT department. • Troubleshoot MS based systems to determine technical issues. • Working with Online Exchange and office 365. • Enterprise administrator for company’s AD, DNS, DHCP on windows server. • Implementing and administrating HyperV VMs,with clustering enabled. • Maintaining company networks and systems. • Installing and configuring computer hardware, software, systems, networks (Switches, fortigate firewall) , printers and scanners • Instruct employees on how to perform technological maintenance. • Assist with the installation of new hardware and software and help train employees on its use. • Maintain system efficiency. • Technical support for the internal and remote users concerning. • Repairing and replacing equipment as necessary

    • Netherlands
    • Construction
    • 700 & Above Employee
    • IT Administrator
      • Oct 2013 - Oct 2019

      • Adding/deleting/creating/modifying user account information, resetting passwords • Working on Windows server 2012 and 2016 • Maintain daily tape backup with Symantec NetBackup V 7.6.0.1 . • Manage Virtual machines on Hyper-V. • Ensures the continuing operation of the Operating systems, email, printing, Windows update, virus protection, etc • Managing and Monitoring DHCP and DNS. • Managing Print server and WSUS to be sure that every machine in site is up to date. • Provides First level of Support to users on Hardware, Software and LAN in the form of recorded tickets, which are monitored and reported for more than 100 users in a different place. • Troubleshoots and provides accurate, creative solutions to technical problems on PCs while ensuring user satisfaction. • Protect against Virus attacks by regularly updating the Antivirus software and scanning all computers. • Updates all Users applications with the latest service packs and patches. • Being a team player relative to support for, adherence to, and compliance with Corporate governance and plans, policies and strategies, management plans, policy and procedure manuals, strategic and business plans. • Ensuring proper care of company assets and equipment.

    • Egypt
    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • IT Technician
      • Jan 2015 - Oct 2015

      - Manage ,troubleshooting with telephone or with team viewer more than 150 users in different places. - Assisting the user on using peripherals hardware (Scanners,Printers, Projectors, Speakers, IP phones,etc.). - Provide helpdesk support and resolve problems to the end user’s satisfaction. -Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. - Installing hardware and software systems. -Troubleshoots software and hardware . - Make Daily and Weekly reports. - Troubleshoots problems and errors in PDA (Personal Digital Assistant ). - Solve problems within phones.

    • Computer and Network Security
    • 400 - 500 Employee
    • System Administrator
      • Mar 2012 - Mar 2013

      - Handle daily customer problems/requests. - Manage more than 250 users - Monitor servers and network performance. - Adding/deleting/creating/modifying user account information, resetting passwords. - Member of a team responsible for :- * Domain controller * Kaspersky server - Handle daily customer problems/requests. - Manage more than 250 users - Monitor servers and network performance. - Adding/deleting/creating/modifying user account information, resetting passwords. - Member of a team responsible for :- * Domain controller * Kaspersky server

Education

  • Faculty of computer science and information system
    Bachelor's degree, Information thechnology
    2006 - 2011

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