Executive Director

• Feb 2023 - Present

Executive Director

• Dec 2020 - Feb 2023

Executive Director

• Jan 2018 - Dec 2020

•Directed all aspects of operations; including human resources, marketing, budgeting, utilization review, cost control, quality improvement, community/government relations, and risk management/safety. •Managed advocacy efforts for agency constituents to local, state, and federal representatives and government agencies. •On the record and quotable media and community spokesperson, developing press releases and oversee all external communication. •Supervised recruitment, training, and… Show more •Directed all aspects of operations; including human resources, marketing, budgeting, utilization review, cost control, quality improvement, community/government relations, and risk management/safety. •Managed advocacy efforts for agency constituents to local, state, and federal representatives and government agencies. •On the record and quotable media and community spokesperson, developing press releases and oversee all external communication. •Supervised recruitment, training, and professional development of all staff. •Collaborated with staff and membership to develop & promote programming. •Improved financial growth strategies leading to a 150% increase in revenue from multiple revenue streams, including grant funding, fundraising, event management, and annual appeal. •Cultivated relationships with external audiences to form partnerships. •Accounting and fiscal management included preparation and presentation of financial reports for Board of Directors and governmental entities. •Program development, including new programs for youth, homelessness, and step-down from hospitalization programs. Show less •Directed all aspects of operations; including human resources, marketing, budgeting, utilization review, cost control, quality improvement, community/government relations, and risk management/safety. •Managed advocacy efforts for agency constituents to local, state, and federal representatives and government agencies. •On the record and quotable media and community spokesperson, developing press releases and oversee all external communication. •Supervised recruitment, training, and… Show more •Directed all aspects of operations; including human resources, marketing, budgeting, utilization review, cost control, quality improvement, community/government relations, and risk management/safety. •Managed advocacy efforts for agency constituents to local, state, and federal representatives and government agencies. •On the record and quotable media and community spokesperson, developing press releases and oversee all external communication. •Supervised recruitment, training, and professional development of all staff. •Collaborated with staff and membership to develop & promote programming. •Improved financial growth strategies leading to a 150% increase in revenue from multiple revenue streams, including grant funding, fundraising, event management, and annual appeal. •Cultivated relationships with external audiences to form partnerships. •Accounting and fiscal management included preparation and presentation of financial reports for Board of Directors and governmental entities. •Program development, including new programs for youth, homelessness, and step-down from hospitalization programs. Show less

Student Affairs Coordinator

• Sep 2015 - Dec 2017

•Assess and manage global risks (civil unrest, epidemics, terrorism) from various sources for a worldwide portfolio of programs to ensure student safety •Serve as point of contact for all external and internal stakeholders for matters of student health, safety, and wellbeing •Coordinate crisis management response, in collaboration with designated staff and senior leadership, while communicating appropriate measures being executed to stakeholders •Facilitate the pre-departure… Show more •Assess and manage global risks (civil unrest, epidemics, terrorism) from various sources for a worldwide portfolio of programs to ensure student safety •Serve as point of contact for all external and internal stakeholders for matters of student health, safety, and wellbeing •Coordinate crisis management response, in collaboration with designated staff and senior leadership, while communicating appropriate measures being executed to stakeholders •Facilitate the pre-departure orientation process for 60+ programs in 40+ countries in coordination with relevant university departments •Manage undergraduate student mental health and wellbeing, formulate wellness plans, and work with students and staff when issues of psychological distress arise •Design and implement resources and trainings to meet the needs of international staff and diverse students •Overhaul policies & procedures to establish standards of excellence

Admissions Counselor, SIT Study Abroad

• Aug 2014 - Sep 2015

•Facilitated the entire admission and pre-departure process for students admitted to the Europe and Asia/Pacific programs •Consult with internationally based academic and program staff on program issues and updates •Managed student and parent inquiries timely and professionally, tailoring responses to best accommodate effective messaging (telephone, social media, and email) •Educated and assisted students with program selection, academic fit, admission process, credit transfer, sources… Show more •Facilitated the entire admission and pre-departure process for students admitted to the Europe and Asia/Pacific programs •Consult with internationally based academic and program staff on program issues and updates •Managed student and parent inquiries timely and professionally, tailoring responses to best accommodate effective messaging (telephone, social media, and email) •Educated and assisted students with program selection, academic fit, admission process, credit transfer, sources of funding, and any other questions or concerns • Review complete applications and make admissions decisions • Track enrollment for assigned programs • Contribute to the development and implementation of retention strategies • Coordinate and facilitate pre-departure information and preparation, including visa and travel logistics •Development and execution of marketing materials and curriculum in collaboration with international staff • Produces and analyze reports on admissions activities • Serve as backup to other admissions counselors • Occasionally represent SIT Study Abroad at study abroad fairs and pre-departure orientations as assigned