Peter Togawa
Resort Manager at Beach Villas at Ko Olina- Claim this Profile
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Bio
Loryn Guiffré, MBA
As a marketing professional, I depend on my technology team constantly. I am very impressed by Peter's ability to problem solve and resolve tech issues quickly and with thorough follow up to ensure things are working properly. Having a person with his technical skill to depend on helps me to do my job better and helps Maryknoll overall, but it also helps that Peter is very customer-service oriented, dedicated to doing the best he can at his work, and a pleasure to be around. His enthusiasm shines through and his personality makes him an ideal work colleague.
Loryn Guiffré, MBA
As a marketing professional, I depend on my technology team constantly. I am very impressed by Peter's ability to problem solve and resolve tech issues quickly and with thorough follow up to ensure things are working properly. Having a person with his technical skill to depend on helps me to do my job better and helps Maryknoll overall, but it also helps that Peter is very customer-service oriented, dedicated to doing the best he can at his work, and a pleasure to be around. His enthusiasm shines through and his personality makes him an ideal work colleague.
Loryn Guiffré, MBA
As a marketing professional, I depend on my technology team constantly. I am very impressed by Peter's ability to problem solve and resolve tech issues quickly and with thorough follow up to ensure things are working properly. Having a person with his technical skill to depend on helps me to do my job better and helps Maryknoll overall, but it also helps that Peter is very customer-service oriented, dedicated to doing the best he can at his work, and a pleasure to be around. His enthusiasm shines through and his personality makes him an ideal work colleague.
Loryn Guiffré, MBA
As a marketing professional, I depend on my technology team constantly. I am very impressed by Peter's ability to problem solve and resolve tech issues quickly and with thorough follow up to ensure things are working properly. Having a person with his technical skill to depend on helps me to do my job better and helps Maryknoll overall, but it also helps that Peter is very customer-service oriented, dedicated to doing the best he can at his work, and a pleasure to be around. His enthusiasm shines through and his personality makes him an ideal work colleague.
Credentials
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Accredited Residential Manager (ARM)
Institute of Real Estate Management (IREM)Sep, 2019- Oct, 2024
Experience
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Beach Villas at Ko Olina
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United States
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Hospitality
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1 - 100 Employee
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Resort Manager
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May 2022 - Present
The Beach Villas at Ko Olina is a first-class beachfront residential resort with a strong sense of community and Aloha Spirit; where owners, guests, and staff create a respectful, harmonious, and safe environment. I take these ideals to heart and perpetuate it in my daily interactions with owners, guests, and staff building a work culture that reflects the idyllic surroundings that are the Beach Villas at Ko Olina.As a resort manager, my job includes managing all aspects of a resort, including hiring, training, budgeting, guest satisfaction, associate satisfaction, owner satisfaction, expense management and timely reporting. Show less
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Resort General Manager
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May 2022 - Present
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Interim Resort General Manager
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Jun 2021 - May 2022
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Assistant Resort General Manager
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Sep 2018 - May 2022
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IT Admin Support Specialist
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Jun 2016 - Sep 2018
Solutions-oriented professional with over 15-years of experience providing technical assistance to users of various age groups and technical understanding who demonstrates capacity as a self-starter and team player is adept in identifying root causes and directing users to solutions in a timely manner and has a proven ability to master new tools and technologies quickly while proficient in a variety of common applications, operating systems, and hardware as well as resort specific applications and systems. Show less
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Maryknoll School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Technology Support Specialist
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May 2007 - Jun 2016
Provide technical support for over 500+ users and ensure proper functionality in a heavily technological academic environment. Quickly and efficiently resolve trouble tickets. Rapidly deploy new laptops, workstations, and printers using a Master/Clone system. Key Achievements: Lead tech responsible for the annual laptop configuration summer-long program ensuring proper configuration and system security of every laptop using the school system for both faculty and students. Significantly increasing the program’s efficiency and accuracy integrating student help into existing operations. Maintain and repair legacy units to create a student laptop loaner inventory and worked in close association with the admin staff responsible for lending and tracking student borrowing. Organize and recruit students forming student tech team training them to assist with fundamental tasks and work overflow. Show less
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Network Administrator
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2006 - 2007
Assisted 200+ users spread throughout the state of Hawaii at different corporate entities quickly resolving diverse hardware and software issues. Procured and maintained inventory for stores ranging from basic consumables to replacement network devices. Assisted 200+ users spread throughout the state of Hawaii at different corporate entities quickly resolving diverse hardware and software issues. Procured and maintained inventory for stores ranging from basic consumables to replacement network devices.
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St. Andrew's Priory School
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Primary and Secondary Education
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1 - 100 Employee
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Technology Support Specialist
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2001 - 2006
Provided technical support for over 500 users in hardware and/or software issues. Monitored help desk phones, e-mails and walk-ins, providing outstanding customer service on technical concerns. Developed and maintained a support trouble-ticket system to record and track user issues and status. Provided support for MS Office, LAN, WAN, and web development issues. Performed hardware and account setups and management for new and returning employees. Maintained excellent client relations and service based on outstanding communication, technical efficiency and problem-solving skills with employees. Provided technical assistance with network access, printing, and application software operations. Trained new staff with organization technology standards and expectations. Taught Computer Applications course over summer and regular school year. Show less
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Community
