Experience

Apex Physics Partners

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Process Improvement

  • Oct 2019 - Present

  *Develop Power Apps (Canvas Apps, Model driven Apps) to streamline business processes and operations *Develop Power Automate flows to create automation and reduce manual processes *Develop PowerBI reports to create dashboards and analyze KPIs *Reduced operating expenses by replacing vendors and SAAS applications with low code solutions *Replaced manual Excel spreadsheets with Power Apps *Document and improve business processes *Report to C level executives on proposed changes… Show more *Develop Power Apps (Canvas Apps, Model driven Apps) to streamline business processes and operations *Develop Power Automate flows to create automation and reduce manual processes *Develop PowerBI reports to create dashboards and analyze KPIs *Reduced operating expenses by replacing vendors and SAAS applications with low code solutions *Replaced manual Excel spreadsheets with Power Apps *Document and improve business processes *Report to C level executives on proposed changes and project statuses *Perform Ad-hoc analytics in Excel and PowerBI *Evaluate, select, and implement new SAAS solutions to solve business problems Show less



Pivot Physical Therapy, an Athletico Company

• Wellness and Fitness Services
• 700 & Above Employee

• Director Of Process Improvement and Integration

  • Dec 2018 - Oct 2019

  Towson, MD *Work with company leaders to review, document and improve processes *Oversee outsourced vendor relationships *Research upcoming projects and create reports for management to effectively make the right decisions *Create project plans and road maps, oversee project executions

• Director of Business Intelligence

  • Dec 2016 - Dec 2018

  • Oversee Pivot’s data warehouse and reporting efforts • Oversee Pivot’s BI software, report development, and flow of data between enterprise systems • Assist senior staff member with the project management tasks throughout the whole project management life cycle • Review and document business processes • Implement new business processes • Review and analyze software for Pivot’s various needs • Write business requirements documents for custom software development

• Director of Project Management and Technology

  • Mar 2016 - Dec 2016

  *Oversee EDI processes between multiple EMR systems / Biling systems / Custom systems *Oversee IT Operations *Business Workflow Analysis *Research, source / develop, and deploy enterprise application solutions *Data warehousing and data analysis using SQL, and ETL processes *Business and technical requirements gathering *Manage new project rollout *Data anlysis

• Director of IT

  • Nov 2013 - Mar 2016

  Baltimore, md *Responsible for data analytics and data warehousing efforts *Implemented a knowledge management system for unified communication and retrieval of knowledge documents, reporting, and communications *Project manage IT project selection, implementation and training *Requirements gathering for new IT projects *Manage outsourced vendor relationships for: Tech Support, EMR hosting, Billing Hosting *Assist in the sourcing, selection, and setup with enterprise… Show more *Responsible for data analytics and data warehousing efforts *Implemented a knowledge management system for unified communication and retrieval of knowledge documents, reporting, and communications *Project manage IT project selection, implementation and training *Requirements gathering for new IT projects *Manage outsourced vendor relationships for: Tech Support, EMR hosting, Billing Hosting *Assist in the sourcing, selection, and setup with enterprise applications *Assist in integration of equipment and platforms for acquisitions



Notre Dame of Maryland University

• United States
• Higher Education
• 200 - 300 Employee

• Adjunct Professor

  • Aug 2014 - Dec 2014

  Baltimore, MD Teach C++



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Manager - Unified Fulfillment

  • Mar 2013 - Oct 2013

  Baltimore, Maryland Area Responsible for overseeing member and provider fulfillment *Manage a staff of SQL Developers, testers, and business analysts *Oversee new project development *Manage print vendor relations and day to day interactions with vendors *Created procedures for releases to ensure quality of deployment *Interview and hire new associates *Maintain vendor relationships for outsourced services *Gather requirements from internal customers on IT needs *Perform data analytics

• Senior Business Analyst

  • Nov 2011 - Mar 2013

  Senior Analyst started as an employee of XL Health which was acquired by United Health Group. Perform work in member and provider fulfillment services involving: *Business requirements *Project Management *Resource management *Testing *Design meetings *Production support



Gantech / Apex

• IT / BA Consultant

  • Apr 2011 - Nov 2011

  Clients Held: MDOT: Maximo Implementation Engineer •Gather requirements for Maximo 7 upgrade project from version 4 •Work with client to determine best paths for system upgrade •Create PL/SQL packages to move data from Maximo 4 to Maximo 7 •Work with business users to clarify data mappings •Create new integration objects, and interfaces •Load data into Maximo 7 via MIF and database tables •Use: Application Designer, TRM, Database Configuration, ConfigDB, Workflow… Show more Clients Held: MDOT: Maximo Implementation Engineer •Gather requirements for Maximo 7 upgrade project from version 4 •Work with client to determine best paths for system upgrade •Create PL/SQL packages to move data from Maximo 4 to Maximo 7 •Work with business users to clarify data mappings •Create new integration objects, and interfaces •Load data into Maximo 7 via MIF and database tables •Use: Application Designer, TRM, Database Configuration, ConfigDB, Workflow, security groups, escalations, crontasks, MIF to perform work for upgrade •Wrote a custom VB.net application to throttle data into system to not overload queues (Past) Johns Hopkins: Senior Analyst •Relayed information about upcoming changes to divisional leads for feedback •Wrote technical specification documents for projects •Wrote test scripts to test new changes •Tested code from developers and log defects •Created and maintain knowledge transfer articles on Confluence (Wiki) Show less



Constellation

• United States
• Utilities
• 700 & Above Employee

• IT Analyst II

  • Apr 2009 - Apr 2011

  Maximo Production Support Current Version Supporting: 6.2.4 *Answer daily support tickets from users *Troubleshoot integration problems in Maximo MEA / Tibco / Oracle Financials *Develop and support TRM RulesManager rules for Maximo *Apply hotfixes and core upgrades *Develop and support reports in Actuate 8 *Make changes based upon business requirements via database configuration, Application Designer, library.xml, and TRM *Part of a rotation schedule for bi-weekly… Show more Maximo Production Support Current Version Supporting: 6.2.4 *Answer daily support tickets from users *Troubleshoot integration problems in Maximo MEA / Tibco / Oracle Financials *Develop and support TRM RulesManager rules for Maximo *Apply hotfixes and core upgrades *Develop and support reports in Actuate 8 *Make changes based upon business requirements via database configuration, Application Designer, library.xml, and TRM *Part of a rotation schedule for bi-weekly production migrations *Support 4 tiers of testing environments *Part of implementation team for Welder information tracking system *Assisted in interviewing and selecting new associates and contractors *Trained and on-boarded new assocites and contractors Show less



Sogeti

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant

  • Jun 2008 - Apr 2009

  Client: Constellation Energy, working with IBM Maximo - Production support. Hired by client