Director Of Infrastructure Automation

• Nov 2021 - Present

Information Security Officer / Infrastructure Manager

• Jul 2018 - Oct 2021

• Have begun implementing network monitoring systems that allow us to proactively resolve issues before the customers are even aware that an issue has occurred.• Mentor and Train the new Network Administrator, so they become proficient with our Infrastructure and are better able to support our internal and external customer base.• Administer and Maintain sixteen VMWare ESXI servers (hosting 150 plus virtual servers), deploy Windows and Linux servers as needed which are used State wide.• Manage network security operations to ensure the security of all systems in use by our courts customers and Atlanta Staff are kept updated when time allows.• Implemented and monitor a secured dedicated point to point connection between production and Disaster Recovery environments to allow more frequent backups to be taken and transmitted off-site.• Coordinate and perform data backups and disaster recovery operations.• Implemented an approach to allow ongoing testing of upgrades, patches and verify quality of backups using Veeam Backup and Recover Sure Backup Jobs.

Senior Network Administrator

• Jul 2017 - Jul 2018

• Have begun implementing network monitoring systems that allow us to proactively resolve issues before the customers are even aware that an issue has occurred.• Mentor and Train the new Network Administrator, so they become proficient with our Infrastructure and are better able to support our internal and external customer base.• Administer and Maintain sixteen VMWare ESXI servers (hosting 150 plus virtual servers), deploy Windows and Linux servers as needed which are used State wide.• Manage network security operations to ensure the security of all systems in use by our courts customers and Atlanta Staff are kept updated when time allows.• Implemented and monitor a secured dedicated point to point connection between production and Disaster Recovery environments to allow more frequent backups to be taken and transmitted off-site.• Coordinate and perform data backups and disaster recovery operations.• Implemented an approach to allow ongoing testing of upgrades, patches and verify quality of backups using Veeam Backup and Recover Sure Backup Jobs.

Network Administrator

• Jul 2015 - Jul 2017

• Redesigned, implemented and administered brand-new infrastructure to mitigate the historical outages we experienced with our old infrastructure.• Troubleshot and maintained the NetApp Filer to diagnose a severe storage shortage our agency experienced. Fixed the issues found and increased our storage as to prevent another outage.• Served as a security resource and provided guidance and technical assistance to JC/AOC staff as well as external court customers State wide.• Installed, secured and supported network operating systems for the JC/AOC.• Implemented network security policies, application security, access control and data safeguards.• Coordinated synchronization of multiple storage area networks to insure data redundancy, integrity and availability.• Utilized diagnostic tools and other resources as appropriate.• Installed and supported security software and tools like anti-virus tools, firewall and windows update management.• Defended systems from unauthorized modification and access.• Designed, configured, and tested the development and support of the JC/AOC networks.• Maintained a consistently high level of quality, customer-focused orientation when conducting business and providing services and products to users.

Information Systems Analyst

• Sep 2014 - Jul 2015

• Assisted the Network Administrator in troubleshooting issues that impacted internal and external customers.• Maintained and administered the Citrix Xenapp 6.5 environment for remote users and Atlanta staff that use our Virtual Desktop Environment. (WMCIS, PCIS, GA JURY, Sustain) covering the whole state.• I maintained a high level of technical skill by attending and completing various seminars and training courses and reading appropriate literature and communicate this knowledge to others to assist them.• Added and deleted users, user directories, user groups, user shares as need on assigned networks.• Troubleshot problems and provided end-user assistance and training to both Atlanta staff and Court customers.• Tested network components and applications, and evaluated results as needed to ensure all users can access applications.• Maintained network VPN access for remote users and remote offices.• Analyzed network maintenance and enhancement needs and recommended solutions to management.• Modified Visual Basic code for SB-176 and SB-50 applications to allow for transmissions that were being blocked due to technology advancements.

Systems Analyst

• Apr 2007 - Aug 2014

Signal Support Systems Specialist

• Jun 1995 - May 2005