Experience

WorkSafe New Zealand

• New Zealand
• Government Administration
• 400 - 500 Employee

• ICT Commercial and Vendor Manager

  • Oct 2022 - Present



Ministry of Social Development (MSD)

• New Zealand
• Government Administration
• 700 & Above Employee

• ICT Commercial Portfolio Manager

  • Jan 2022 - Oct 2022

  Responsible for all commercial procurement across the ICT portfolio of spend and works in partnership with the organisational leaders and suppliers to deliver outcomes that help New Zealanders to be safe, strong and independent. The ICT Portfolio Manager is part of the commercial services leadership team and will lead, develop and deliver portfolio sourcing pipelines and roadmaps to provide full lifecycle oversight within the ICT portfolio. The position will provide long term commercial strategies that align with MSD strategic directions and intentions. Show less



NZ Post

• New Zealand
• Freight and Package Transportation
• 700 & Above Employee

• Senior Commercial Manager

  • Sep 2020 - Jan 2022



Ministry of Business, Innovation and Employment

• Government Administration
• 700 & Above Employee

• Principal ICT Transition Advisor

  • Jun 2019 - Sep 2020

  Secondment. Ensuring all ICT Operational requirements are met prior to transitioning of ICT projects and programmes into ICT Operations.

• Supplier Relationship Manager

  • Apr 2018 - Jun 2019

  Managing 2 Strategic ICT Suppliers on behalf of the Ministry while ensuring Immigration New Zealand had a point of contact for their supplier/commercial requirements

• Acting Manager, Commercial Performance

  • Nov 2017 - Apr 2018

  Managing a Commercial Performance team comprising 3 X Supplier Relationship Managers, 4, Commercial and Contract Managers, Principal ICT Procurement Advisor and 2 X Commercial and Contract Administrators. Acting during a period of restructure and forming of a new team.

• Senior Commercial Advisor

  • Jul 2015 - Nov 2017

  ICT Advisor for Procurement, Supplier Relationships, Contract and Commercial.



Vodafone New Zealand

• Wellington

• Service Solutions Designer

  • Dec 2012 - Jul 2015



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Service Delivery Manager

  • Jun 2011 - Nov 2012



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Maintenance Services Manager

  • Jul 2010 - Jun 2011

  Lead maintenance contract implementation. Review service contracts and performance. Support contract opportunities. Examine claims and billing disputes. Handle escalations Analyse Install Base. Lead maintenance contract implementation. Review service contracts and performance. Support contract opportunities. Examine claims and billing disputes. Handle escalations Analyse Install Base.



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Service Delivery Manager and Team manager

  • Oct 2007 - Aug 2010



Spark New Zealand

• New Zealand
• Telecommunications
• 700 & Above Employee

• Systems Test Manager - Mobile Model

  • Dec 2005 - Oct 2007

  Initially the role required gaining confidence of Telecom NZs preferred vendor (Alcatel-Lucent) which developed into a very successful working relationship with Alcatel-Lucent Project Managers, engineers and management team nationwide. Responsibilities included making sure the Mobile Model was maintained, ensuring the correct level of response for first line repair was provided by on site Alcatel-Lucent engineers. Also responsible for making sure that requests made for use of the mobile model were in accordance with an ISO9000 accredited system. Responsible for looking over requirements for model usage and setting up the correct testing environment, ensuring access to multiple billing systems and connectivity to Telecom’s ‘fixed line’ model network were made available as requested. By instigating weekly meetings with Alcatel-Lucent key personnel I ensured any potential conflicts for model usage were identified and resolved prior to escalation. Also maintained a high profile within the model to ensure correct practices were advised (where necessary) and adhered to for all model users’ comfort and safety. The role also involved infrastructure management ensuring increased connectivity to cater for higher demand of network access both Telecom internal and world wide web. Within the model environment forecasting expansion of E-1 capability to comply with future convergence of mobile and IP based platforms. Duties also included providing tours of the mobile and PSTN model environments and where appropriate extending the tours to the ‘live network’ environment and providing a ‘floor by floor’ commentary on all infrastructure and property within the building including the very large MDF/IDF patch frames and stand by electrical generators. Was also responsible for scoping for and securing infrastructure and ‘floor’ space’ in preparation for the new Telecom XT model build. Show less



Gen-i

• Operations specialist

  • 2004 - 2005



Royal Corps of Signals

• Armed Forces
• 100 - 200 Employee

• SSGT

  • 1980 - 2003