Experience

The Legal Aid Agency

• United Kingdom
• Legal Services
• 200 - 300 Employee

• Release Manager

  • Jun 2005 - Present

  Profile:- A confident, self motivated team player, over 14 years Release management & Project management experience. - SC Security Clearance- Ability to establish, develop and implement processes and procedures within ITIL framework and utilising both Waterfall and Agile methodologies- Extensive exposure to Project lifecycle, Software Development Lifecycle (design, code, source control, quality assurance, and deployment) and Application support management. - Technical architect and Release & Configuration SME involved with recent migration of LAA applications to AWS hosting platform- In-depth experience planning complex systems implementations across multiple platforms- Strong acceptance/transition into Service background experience - Excellent understanding of business process and systems integration. - Alignment to GSi framework and Open Standards PrinciplesRelease Manager – LAA Finance & DigitalSenior team member ensuring the efficient and robust management of releases throughout the project lifecycle from test environments up to Production ensuring high quality applications are delivered. Responsible for the day to day operation of the agreed Release Management process and procedures.• Coordinate, plan and manage the efficient build, packaging and deployment of code changes for LAA business critical applications into multiple environments, liaising with DevOps, Delivery Managers, Test teams and Managed Service • Provide technical leadership for all release queries, manage the FSC and agreed release cycle to ensure alignment by individual Projects and/or BAU release teams• Manage a rolling portfolio of technical & system releases. • Assist the prioritisation of release candidates through the established governance mechanism incorporating liaison with key stakeholders from Business • Identify release preparation and readiness activities, creating detailed implementation plans, managing deployment rehearsals and deployment events.



Really Useful Theatres

• IT Systems Administrator

  • Jun 2001 - Jan 2005

  • Monitoring and administration of main Exchange, File and SQL Ticketing servers• System administration, support of IT telephony system and helpdesk support • Provision of 2nd and 3rd line helpdesk support for users requiring fixed time responses for operating system, application, hardware and system problems • Maintenance and support of networked telephony system (Invade) to maintain operational levels• Project management and delivery, developing improved business processes through feasibility studies and system enhancement• Defining company’s backup strategy and assisting in DR planning