Pete Grace
Product Manager at Kaluza- Claim this Profile
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Bio
Credentials
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Certified Scrum Master
Scrum AllianceOct, 2014- Nov, 2024
Experience
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Kaluza
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United Kingdom
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Utilities
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300 - 400 Employee
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Product Manager
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Jul 2019 - Present
Spun up the Ops Tooling team to provide the agent-facing UI for interacting with Kaluza’s energy operations platform, with particular focus on enabling agents to diagnose and resolve billing exceptions. Have been part of the product’s growth as more teams have entered the tooling space, working with other product people, engineers and designers to develop a consistent and cohesive Agent Platform that serves multiple types of agent across many user journeys and energy domains. Spun up the Ops Tooling team to provide the agent-facing UI for interacting with Kaluza’s energy operations platform, with particular focus on enabling agents to diagnose and resolve billing exceptions. Have been part of the product’s growth as more teams have entered the tooling space, working with other product people, engineers and designers to develop a consistent and cohesive Agent Platform that serves multiple types of agent across many user journeys and energy domains.
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OVO
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United Kingdom
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Utilities
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700 & Above Employee
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Senior Data Analyst
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Jul 2017 - Jul 2019
Working with operational teams to tackle efficiency and scalability challenges using data-driven approaches and lean methodology. Within this role I’ve used a combination of reporting and ETL techniques to first improve visibility on a problem (including the delivery of Tableau dashboards), and then deep dive on the biggest root causes to identify opportunities for improvement. My involvement will then extend to working with the relevant teams to refine their business processes, using an iterative, hypothesis-driven approach to ensure that we continually improve performance. Show less
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Data Warehouse Engineering Lead
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Jul 2016 - Jun 2017
Focused on the development of the Data Warehouse using SQL Server 2014 to be able to answer a greater range of business questions and improve self-service capability using Tableau. Leading a team of 4 other engineers, working with a Product Owner and Business Analyst to identify DW requirements and see them through to delivery.Also working closely with the analyst community to understand use cases, give them better understanding of the data, and identify opportunities to improve consistency and completeness of the reporting through the Data Warehouse.Continuing to work in 2-week agile sprint cycles, with strong attention to using retrospectives to continually improve the team's processes, and the way that we collaborate with other teams and stakeholders. Show less
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Database Services Team Lead
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Mar 2014 - Jun 2016
Led a team of DB Developers and DBAs to provide database solutions that support OVO's growth. Responsible for design, development and support of operational databases, the company's Data Warehouse, as well other decision support systems used in areas such as Trading. Working within a mostly SQL Server environment,and including the upgrade of most of our core databases to SQL Server 2014.During this time I was also responsible for establishing an Integration Team to support the company's rollout of Salesforce as its core CRM platform, integrating it with existing systems using Mule ESB. Show less
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Database Developer
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Nov 2012 - Feb 2014
Responsible for development of the company's Data Warehouse using SQL Server 2008 R2, SSIS and SSAS. Have designed and implemented key architectural changes, including patterns for incremental loading and an integration layer based on the Tiered Data Model methodology that proved successful in my previous role.Working closely with BI Analysts through a series of agile sprints, I am developing dimensional models for the core subject areas that the business needs to able to analyse more easily and more powerfully. My role has also included exploring the best means for providing self-service to a wider audience within the company - such as through the development of OLAP cubes.As part of a small database development team in a fast-growing company, my role has extended to the support and implementation of operational database systems, such as assisting with the design of data models and integration of data for new systems or areas of functionality. Show less
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Helphire
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United Kingdom
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Insurance
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1 - 100 Employee
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Senior Data Warehouse Developer
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Jan 2012 - Nov 2012
Responsible for design and implementation of dimensional models using Kimball methodology, and ETL processes based on a Tiered Data Model to integrate data from multiple source systems.Taking on a leading role throughout the development lifecycle for the Data Warehouse, from requirements gathering and analysis through to implementation and support, and following agile principles to deliver value for business users.
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DBA
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Mar 2009 - Dec 2011
Working primarily with SQL Server 2008, main focus was as part of a cross-functional team on an enterprise-wide Data Warehouse project, for which I later switched into a development role.Prior to this I was able to develop my SQL Server expertise through a combination of day-to-day DBA work in areas such as performance tuning, along with a key project to migrate SQL 2000 databases on to a SQL Server 2008 cluster.
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Buckinghamshire County Council
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Aylesbury
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Technical Officer
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Aug 2006 - Mar 2009
Provided technical expertise to the Integrated Children’s System (ICS) project, primarily from a DBA (SQL Server 2000) perspective. Provided technical expertise to the Integrated Children’s System (ICS) project, primarily from a DBA (SQL Server 2000) perspective.
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Buckinghamshire County Council
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Aylesbury
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ICT Analyst
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Aug 2004 - Jul 2005
Used SQL and PL/SQL to report on Social Care data from an Oracle 9i database. Used SQL and PL/SQL to report on Social Care data from an Oracle 9i database.
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Education
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2002 - 2006
Loughborough University
BSc, Computing & Management -
1996 - 2002
Aylesbury Grammar School
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