Experience

American Claims Management

• United States
• Insurance
• 100 - 200 Employee

• Commercial Supervisor

  • Jul 2023 - Present

• Commercial Claims Adjuster

  • Oct 2022 - Jul 2023



Berkley Industrial Comp (a Berkley Company)

• United States
• Insurance
• 1 - 100 Employee

• Senior Resolution Specialist

  • Sep 2010 - Oct 2022

  Senior Resolution Specialist handling workers compensation claims. Regional RESOLUTION Manager of workers' compensation claims for staff of 3 to 6 adjusters remotely and in person 2012 to 2022, and handling all the company's commercial automobile, general liability and products claims for mining & mineral companies and affiliated contractors since September 2010. Senior Resolution Specialist handling workers compensation claims. Regional RESOLUTION Manager of workers' compensation claims for staff of 3 to 6 adjusters remotely and in person 2012 to 2022, and handling all the company's commercial automobile, general liability and products claims for mining & mineral companies and affiliated contractors since September 2010.



Zurich North America

• United States
• Insurance
• 700 & Above Employee

• Regional Claim Manager / Lead Claims Specialist

  • Oct 1999 - Sep 2010

  Sr. Claims Specialist from October 1999 to July 2001, and then promoted to Regional Claims Manager in in Plano, TX from July 2001 thru December 2003. Transferred to Birmingham, AL in December 2003 to be the Regional Claims Manager over claims in AL, MS, and LA from December 2003 until September 2010. As Regional manager my responsibilities were to oversee, hire, train, evaluate and coach claim adjusters and support staff for the regional offices, act as liason between Claims, Underwriting… Show more Sr. Claims Specialist from October 1999 to July 2001, and then promoted to Regional Claims Manager in in Plano, TX from July 2001 thru December 2003. Transferred to Birmingham, AL in December 2003 to be the Regional Claims Manager over claims in AL, MS, and LA from December 2003 until September 2010. As Regional manager my responsibilities were to oversee, hire, train, evaluate and coach claim adjusters and support staff for the regional offices, act as liason between Claims, Underwriting, and Sales. The staff handled commercial automobile, products, and general liability claims for auto dealers and associated auto market (body shops, parts houses, etc.) in AL, LA, MS, OK and TX from October 1999 to September 2010. Show less Sr. Claims Specialist from October 1999 to July 2001, and then promoted to Regional Claims Manager in in Plano, TX from July 2001 thru December 2003. Transferred to Birmingham, AL in December 2003 to be the Regional Claims Manager over claims in AL, MS, and LA from December 2003 until September 2010. As Regional manager my responsibilities were to oversee, hire, train, evaluate and coach claim adjusters and support staff for the regional offices, act as liason between Claims, Underwriting… Show more Sr. Claims Specialist from October 1999 to July 2001, and then promoted to Regional Claims Manager in in Plano, TX from July 2001 thru December 2003. Transferred to Birmingham, AL in December 2003 to be the Regional Claims Manager over claims in AL, MS, and LA from December 2003 until September 2010. As Regional manager my responsibilities were to oversee, hire, train, evaluate and coach claim adjusters and support staff for the regional offices, act as liason between Claims, Underwriting, and Sales. The staff handled commercial automobile, products, and general liability claims for auto dealers and associated auto market (body shops, parts houses, etc.) in AL, LA, MS, OK and TX from October 1999 to September 2010. Show less



AIG

• United States
• Insurance
• 700 & Above Employee

• Unit Manager / Sr. Claims Adjuster

  • Dec 1992 - Apr 1999

  Started as a senior adjuster in December 1992 in Atlanta, GA, and promoted to Unit Manager in Phoenix, AZ in August 1993, and transferred to Montgomery, AL to open new satelite office. Oversaw operations of non-standard auto claims office, and handled more serious injury claims while managing. Started as a senior adjuster in December 1992 in Atlanta, GA, and promoted to Unit Manager in Phoenix, AZ in August 1993, and transferred to Montgomery, AL to open new satelite office. Oversaw operations of non-standard auto claims office, and handled more serious injury claims while managing.



Atlanta Casualty Insurance Company

• Norcross, GA

• Sr. Claims Adjuster

  • Jul 1990 - Dec 1992

  Claims adjuster for small non-standard automobile insurance company. Started as a Claim Rep II and promoted to Sr. Claim Rep in 1991. Claims adjuster for small non-standard automobile insurance company. Started as a Claim Rep II and promoted to Sr. Claim Rep in 1991.



Scott Wetzel Claims Services

• Tampa, FL

• Claims Specialist I

  • Jul 1989 - Jul 1990

  Claims specialist handling products and asbestos claims for TPA. Primary account was Square D (electrical manufacturer). Claims specialist handling products and asbestos claims for TPA. Primary account was Square D (electrical manufacturer).



CIGNA / ESIS, Inc.

• Marlton, NJ

• Claims Associate

  • May 1988 - Jul 1989

  Claims adjuster for large self-insured special handling accounts. Commercial automobile, products, general liability and some personal lines automobile claims. Claims adjuster for large self-insured special handling accounts. Commercial automobile, products, general liability and some personal lines automobile claims.



ESIS, Inc.

• United States
• Insurance
• 700 & Above Employee

• Claims Associate

  • 1988 - 1989