Experience

Local Government Managers Australia Queensland

• Australia
• Government Relations Services
• 1 - 100 Employee

• CEO

  • Jan 2007 - Present

  LGMA is the peak professional body for local government officers. A membership-based association, LGMA represents the interests of local government officers in Queensland, providing professional development and training opportunities and strong advocacy and information services. Members of LGMA are predominantly CEOs and senior executives in Queensland councils but also include officers from across all technical areas, indoor and outdoor workforce and city, shire, regional, aboriginal and island councils. LGMA advocates to the State Government in the interests of members and provides advice on matters relevant to the operation of councils in Queensland. This includes in areas such as governance, financial management, workforce management, employment contracts and community engagement. LGMA has been successful in achieving a range of changes to the legislative and policy environment within which local governments operate. LGMA’s training programme has gone from strength to strength in recent years, adopting cutting-edge, adult learning methodologies, and now covers all aspects of leadership and management and for all levels of officer. It includes training in organisational culture, social media, community engagement and service level reviews, to name a few. The organisation has also taken a leadership role in promoting collaboration and innovation across councils, providing a range of tools and thought leadership to assist in the adoption of new practices. LGMA facilitates diverse tailored training programmes on topics such as Code of Conduct, ethics, governance and performance management as well as facilitating strategic planning and visioning initiatives with the leadership team of elected members and officers. As CEO, Peta has introduced an Awards programme recognising excellence in local government and this continues to grow. In addition, she negotiated the extension of the international manager exchange programme to include the US, NZ and Canada.



QLeave

• Australia
• Government Administration
• 1 - 100 Employee

• Chair

  • Sep 2019 - Present

  QLeave was established in 1992 to administer the portable long service leave scheme for workers and employers in Queensland’s building and construction industry. The Scheme is established under the Building and Construction Industry (Portable Long Service Leave) Act 1991. It is funded by a levy imposed on the total cost of all construction work in Queensland costing $150,000 or more. QLeave was established in 1992 to administer the portable long service leave scheme for workers and employers in Queensland’s building and construction industry. The Scheme is established under the Building and Construction Industry (Portable Long Service Leave) Act 1991. It is funded by a levy imposed on the total cost of all construction work in Queensland costing $150,000 or more.



Resolution Pathways

• Canada
• Alternative Dispute Resolution
• 1 - 100 Employee

• Chair

  • Jan 2021 - Present

  Resolution Pathways is an independent mediator, resolving issues and disputes for music creators, music users, APRA AMCOS and OneMusic Australia. Resolution Pathways is an independent mediator, resolving issues and disputes for music creators, music users, APRA AMCOS and OneMusic Australia.



International House Brisbane

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Chair

  • May 2021 - Present

• Non Executive Director

  • May 2016 - May 2021

• Foundation Chair

  • Apr 2013 - Aug 2020

  International House is a residential college within the University of Queensland. Our vision is to cultivate connected, effective, compassionate young leaders for a global community. Our purpose is to provide students of diverse cultures and backgrounds with opportunities to live and learn together with respect, empathy and international friendship.So International House is not just about providing food and accommodation to students. It is about creating a home away from home where residents can genuinely engage with people from different backgrounds and cultures learn to understand and accept difference, including in gender, religion, sexuality and language. Residents are provided with extensive opportunities to participate in activities with other residents and to showcase aspects of their own culture and upbringing. At the same time, the College offers high levels of academic and social support to ensure that students achieve the best possible outcome and that neither background nor language are a barrier to excellence.The International House Foundation raises funds to support scholarships for residents facing financially difficulty and to encourage achievement and participation. It also engages with the wider community, seeking to promote the values of tolerance and understanding through the annual Peace and Understanding Lecture and various fetes and other events.Each year, the College hosts two dozen indigenous students from across the state for the Indigenous Youth Leadership Camp. These year 10-12 students are mentored by current residents and spend a week in the College undertaking a range of leadership activities, learning about post-school options and being exposed to university life. Some of these students have since returned as residents and are the first in their family to attend university![Director April 2013 - February 2014, Deputy Chair from February 2014 - November 2014, Chair from November 2014]



TUH

• Germany

• Non Executive Director

  • Nov 2015 - Present

  TUH is the number one health fund for union members and their families in Queensland. It was proudly established in 1972 by the Queensland Teachers' Union (QTU) to focus on providing quality health insurance for members of the QTU and Queensland Independent Education Union (QIEU). Since then, we have gone from strength to strength and membership has been initially extended to members of the ASU Services, ASU Clerical and Administration, QPSU and CPSU and most recently to members of any union. TUH offers a dental, optical, physiotherapy, podiatry, massage and dietetics services at its Fortitude Valley health centre.



Intrust Super

• Australia
• Financial Services
• 1 - 100 Employee

• Non-Executive Director

  • Jan 2005 - Jan 2015

  Intrust Super is a $1.2bn Industry Fund operating primarily in the hospitality space. Intrust offers a low-cost superannuation product that consistently delivers top quartile returns with a market-leading insurance offer attached. Intrust’s servicing model delivers more to employers and members than can be achieved by the bigger funds and the Fund offers financial planning through the 360 brand. Intrust has been a platinum rated fund for over 10 years running. While Peta was a Director of Intrust Super, and Chair of the Administration, Contract and Claims Committee, the fund was awarded Best Value Insurance in Super, an achievement hat the Fund worked hard to attain. A key focus on member outcomes and consistent review and adjustment meant that the Life Insurance, Income Protection and TPD coverage offered to members was exceptional and class-leading. Similarly, during this period, the fund’s ground-breaking member-education programme was recognised as Innovation of the Year by Super Ratings. Peta Chaired the Marketing Committee when the Fund was awarded the Super Savvy Award which related to the streamlined online processing option for employers and join-online for members.



Queensland Hotels Association

• Australia
• Hospitality
• 1 - 100 Employee

• General Manager (Accommodation)

  • Apr 2004 - Dec 2006

  The Queensland and Australian Hotels Associations represent the interests of accommodation hotels and pubs. The General Manager Accommodation has sole responsibility for the Accommodation Hotels; representing their interests to the State and Federal Governments and facilitating collaboration to support domestic and international tourism with the key objective of creating a vibrant and sustainable industry. Developing the General Manager role from scratch and working to set a strategic plan and vision, Peta’s role was a joint one, responsible for managing the administration of the Queensland and National Accommodation Divisions and reporting to two separate boards. Her Boards were made up of the General Managers of the major hotel chains along with those from boutique hotels and major resorts. Peta was recruited to provide expertise in government relations (lobbying and advocacy) and to develop a network of like-minded hoteliers who worked together on critical tourism initiatives. Developing a collaborative approach in what is a highly competitive sector was a key challenge but one which was achieved in the difficult operating environment at the time due to issues such as SARS, bed bugs, natural disasters and bird flu!



Queensland Transport

• IT Services and IT Consulting
• 1 - 100 Employee

• Various

  • Mar 1994 - Apr 2004

  The Passenger Transport Division of Queensland Transport regulates and funds passenger transport services in Queensland. In her time with QT, Peta managed multi-disciplinary teams developing policy, overseeing legislative changes, monitoring regulatory compliance, negotiating service contracts with transport providers (including urban bus, long-distance bus, limousine and taxi booking services) and obtaining funding to support service enhancement. She also managed the taxi subsidy scheme which supports transport access for people with disabilities, expanding the service to recognise mental illness as a barrier to public transport usage. Working with regional officers in the delivery of services, Peta travelled around the state to meet with operators, consult on policy implementation and identify challenges and solutions. She established excellent relationships with operators and was able to maintain these despite the sometimes emotionally-charged contact negotiations which occurred. She managed budgets of up to $67M and teams of up to 23 in the various roles and was tagged as a trouble-shooter – taking on under-performing teams to ensure that they achieved their targets.