Experience

Global Growth Holdings

• United States
• Financial Services
• 1 - 100 Employee

• Real Estate Investor & Developer

  • May 1999 - Present

  1. Qualified Real Estate Professional. 2. Owns and operates a professional real estate management & investment company; duties include but are not limited to: a. Profit & Loss Statements, Balance Sheets. b. Bookkeeping. c. Forecasts. d. Property acquisition, rehab, marketing & sales. e. Property management and leasing. 3. Experienced in owning and managing Limited and Full Service Hotels, Restaurants, Gas Stations, Residential properties, SFRs & small multi-unit… Show more 1. Qualified Real Estate Professional. 2. Owns and operates a professional real estate management & investment company; duties include but are not limited to: a. Profit & Loss Statements, Balance Sheets. b. Bookkeeping. c. Forecasts. d. Property acquisition, rehab, marketing & sales. e. Property management and leasing. 3. Experienced in owning and managing Limited and Full Service Hotels, Restaurants, Gas Stations, Residential properties, SFRs & small multi-unit properties. a. Properties in Pennsylvania, Kentucky, Florida & India b. Properties include developing, profit operations, buy & holds, rezoning, repositioning,flips, land, re-fi’s and short sales. 4. Instrumental in creating and currently operating Advisory Committee and Home Owners Association (HOA) for multi million dollar land development project in FL 5. Experience: a. Owner / operator of a vast diversified real estate portfolio. b. Extensive national market research & knowledge. c. Expert in multiple national submarkets. • Rents, cap rates, market values, vacancies, market cycles, etc. d. Extensive education and practical application in commercial and residential deal analysis. e. Direct marketing – includes offers & contracts. f. Has expert legal, design, financing and operations team to operate and stabilize properties, design, acquisition, rezoning/ repositioning, financing, management, rehabilitation, operations and maintenance. g. Expert in traditional and creative financing, preparation of offering memorandums, deal structuring & finance. Show less 1. Qualified Real Estate Professional. 2. Owns and operates a professional real estate management & investment company; duties include but are not limited to: a. Profit & Loss Statements, Balance Sheets. b. Bookkeeping. c. Forecasts. d. Property acquisition, rehab, marketing & sales. e. Property management and leasing. 3. Experienced in owning and managing Limited and Full Service Hotels, Restaurants, Gas Stations, Residential properties, SFRs & small multi-unit… Show more 1. Qualified Real Estate Professional. 2. Owns and operates a professional real estate management & investment company; duties include but are not limited to: a. Profit & Loss Statements, Balance Sheets. b. Bookkeeping. c. Forecasts. d. Property acquisition, rehab, marketing & sales. e. Property management and leasing. 3. Experienced in owning and managing Limited and Full Service Hotels, Restaurants, Gas Stations, Residential properties, SFRs & small multi-unit properties. a. Properties in Pennsylvania, Kentucky, Florida & India b. Properties include developing, profit operations, buy & holds, rezoning, repositioning,flips, land, re-fi’s and short sales. 4. Instrumental in creating and currently operating Advisory Committee and Home Owners Association (HOA) for multi million dollar land development project in FL 5. Experience: a. Owner / operator of a vast diversified real estate portfolio. b. Extensive national market research & knowledge. c. Expert in multiple national submarkets. • Rents, cap rates, market values, vacancies, market cycles, etc. d. Extensive education and practical application in commercial and residential deal analysis. e. Direct marketing – includes offers & contracts. f. Has expert legal, design, financing and operations team to operate and stabilize properties, design, acquisition, rezoning/ repositioning, financing, management, rehabilitation, operations and maintenance. g. Expert in traditional and creative financing, preparation of offering memorandums, deal structuring & finance. Show less



Wyndham Hotels & Resorts

• United States
• Legal Services
• 1 - 100 Employee

• Director Of Revenue Management

  • Sep 2021 - Jun 2023

  Participating in weekly revenue management calls to assist with strategy and forecast Review data, reports, market conditions and trends and evaluate / suggest revenue management strategies, ensuring follow through as necessary Analyze / forecast demand and ensuring effective selling strategies, oversell strategies and optimized market mix and use of distribution channels for overall hotel profitability Monitoring all distribution channels to ensure effective rate and inventory… Show more Participating in weekly revenue management calls to assist with strategy and forecast Review data, reports, market conditions and trends and evaluate / suggest revenue management strategies, ensuring follow through as necessary Analyze / forecast demand and ensuring effective selling strategies, oversell strategies and optimized market mix and use of distribution channels for overall hotel profitability Monitoring all distribution channels to ensure effective rate and inventory management and pricing strategies in tandem with each hotel’s assigned Revenue Manager Evaluating hotel-level forecasts to ensure accuracy and proactive adjustment of strategy where needed to mitigate losses or maximize gains Conduct displacement analyses to help RMs, DOSs and GMs make the right revenue decisions when accepting business Participate in and contribute to monthly sales and revenue management meetings with senior leadership and property teams, completing action plans for properties to follow to create additional production / revenue Identify demand generators for each market and production from these accounts or attractions Keep a pulse on national and local economic trends to determine impact on hotel revenues Compile and disseminate key best practices uncovered through engagement with individual teams to swiftly lift the performance of all hotels Develop and maintain optimal revenue models based on market growth forecasts Develop and implement a consistent, easy to understand set of templates, reports and analyses Participate in forecasting, budgeting and the development of the annual marketing plan. Understand and identify brand pricing, promotional, marketing and eCommerce initiatives and recommendations that should be implemented not only for compliance but in order to maximize revenues. Perform numerical analysis of data and formulate conclusions and solutions, relaying to constituents in a logical, well-organized manner Show less Participating in weekly revenue management calls to assist with strategy and forecast Review data, reports, market conditions and trends and evaluate / suggest revenue management strategies, ensuring follow through as necessary Analyze / forecast demand and ensuring effective selling strategies, oversell strategies and optimized market mix and use of distribution channels for overall hotel profitability Monitoring all distribution channels to ensure effective rate and inventory… Show more Participating in weekly revenue management calls to assist with strategy and forecast Review data, reports, market conditions and trends and evaluate / suggest revenue management strategies, ensuring follow through as necessary Analyze / forecast demand and ensuring effective selling strategies, oversell strategies and optimized market mix and use of distribution channels for overall hotel profitability Monitoring all distribution channels to ensure effective rate and inventory management and pricing strategies in tandem with each hotel’s assigned Revenue Manager Evaluating hotel-level forecasts to ensure accuracy and proactive adjustment of strategy where needed to mitigate losses or maximize gains Conduct displacement analyses to help RMs, DOSs and GMs make the right revenue decisions when accepting business Participate in and contribute to monthly sales and revenue management meetings with senior leadership and property teams, completing action plans for properties to follow to create additional production / revenue Identify demand generators for each market and production from these accounts or attractions Keep a pulse on national and local economic trends to determine impact on hotel revenues Compile and disseminate key best practices uncovered through engagement with individual teams to swiftly lift the performance of all hotels Develop and maintain optimal revenue models based on market growth forecasts Develop and implement a consistent, easy to understand set of templates, reports and analyses Participate in forecasting, budgeting and the development of the annual marketing plan. Understand and identify brand pricing, promotional, marketing and eCommerce initiatives and recommendations that should be implemented not only for compliance but in order to maximize revenues. Perform numerical analysis of data and formulate conclusions and solutions, relaying to constituents in a logical, well-organized manner Show less



Best Western® Hotels & Resorts

• Netherlands
• Hospitality
• 1 - 100 Employee

• Director Of Revenue Management

  • Jan 2017 - Jun 2021

  Oversee revenue management and distribution strategy of multiple hotels and manage day to day yield operations. Daily pick-up analysis, strategy adjustments and reporting. Perform competitive benchmark studies and follow market trends. Create and maintain 13 month rolling demand calendar. Create and develop pricing strategies in conjunction with individuality of each hotel. Provide weekly dynamic forecast of expected results, variances and budget comparisons. Manage and… Show more Oversee revenue management and distribution strategy of multiple hotels and manage day to day yield operations. Daily pick-up analysis, strategy adjustments and reporting. Perform competitive benchmark studies and follow market trends. Create and maintain 13 month rolling demand calendar. Create and develop pricing strategies in conjunction with individuality of each hotel. Provide weekly dynamic forecast of expected results, variances and budget comparisons. Manage and oversee strategy for all 3rd party distribution Responsible for assessing, analyzing and pricing group business strategies Analyze overall monthly hotel performance and provided summary report with recommendations to improve long term strategies. Ensure all related systems were configured correctly, validated and working to full capacity Oversee and audit standards and operations of reservations department. Ensure web site booking process was maintain up-to-date and functional. Ensure hotel personnel was fully competent in use of all systems Work in liaison with hotel sales and reservations departments as team. Regularly check input and quality of data (segmentation, denials tracking, etc…)points. Conduct quarterly property performance review and develop strategic and tactical action Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts,Forecasting,Data Analysis & Financial Analysis Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc). Expertise in Marketing Planning Property Management, Hotel Management,Revenue Accounting,Revenue Analysis,Hospitality,Wholesale,Economics,Front Office,Database,Resort Experience,Sabre,Appolo Software,Lodging,Strategic Pricing & Hospitality Management. Show less Oversee revenue management and distribution strategy of multiple hotels and manage day to day yield operations. Daily pick-up analysis, strategy adjustments and reporting. Perform competitive benchmark studies and follow market trends. Create and maintain 13 month rolling demand calendar. Create and develop pricing strategies in conjunction with individuality of each hotel. Provide weekly dynamic forecast of expected results, variances and budget comparisons. Manage and… Show more Oversee revenue management and distribution strategy of multiple hotels and manage day to day yield operations. Daily pick-up analysis, strategy adjustments and reporting. Perform competitive benchmark studies and follow market trends. Create and maintain 13 month rolling demand calendar. Create and develop pricing strategies in conjunction with individuality of each hotel. Provide weekly dynamic forecast of expected results, variances and budget comparisons. Manage and oversee strategy for all 3rd party distribution Responsible for assessing, analyzing and pricing group business strategies Analyze overall monthly hotel performance and provided summary report with recommendations to improve long term strategies. Ensure all related systems were configured correctly, validated and working to full capacity Oversee and audit standards and operations of reservations department. Ensure web site booking process was maintain up-to-date and functional. Ensure hotel personnel was fully competent in use of all systems Work in liaison with hotel sales and reservations departments as team. Regularly check input and quality of data (segmentation, denials tracking, etc…)points. Conduct quarterly property performance review and develop strategic and tactical action Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts,Forecasting,Data Analysis & Financial Analysis Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc). Expertise in Marketing Planning Property Management, Hotel Management,Revenue Accounting,Revenue Analysis,Hospitality,Wholesale,Economics,Front Office,Database,Resort Experience,Sabre,Appolo Software,Lodging,Strategic Pricing & Hospitality Management. Show less



Crowne Plaza® Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Director of Operations - Multiple Properties

  • 2007 - 2016

  Established and implemented quantitative and qualitative metrics, guidelines, and standards by which the properties’ performance can be evaluated. Contributed to the cultivation of an owner and guest experience in accordance with the Company brand and overall business plan that meets or exceeds the expectations of all customers, management, and staff. Developed accurate long and short-range financial objectives in conjunction with the hospitality sales/rental division. Directed the… Show more Established and implemented quantitative and qualitative metrics, guidelines, and standards by which the properties’ performance can be evaluated. Contributed to the cultivation of an owner and guest experience in accordance with the Company brand and overall business plan that meets or exceeds the expectations of all customers, management, and staff. Developed accurate long and short-range financial objectives in conjunction with the hospitality sales/rental division. Directed the preparation of financial reports for management that clearly explained operational effectiveness, trends and understand hotel concepts and KPIs including but not limited to occupancy, ADR, RevPAR, RevPOR, average check, food and beverage costs, profit margins, inventory turnover, EBITDA and NOI. Oversaw the selection, training, professional development and discipline of senior property staff including but not limited to the General Manager. Monitored multi properties for brand standard compliance. Worked with corporate team members to develop and enhanced operational SOPs, recognized operational deficiencies and recommended training opportunities, and developed best practices for the properties. Leaded strategic planning, development, and coordination of initiatives and strategies for multiple properties, which focused on achieving operational excellence and profitability goals. Advised on the impact of long-range planning, introduction of new programs/strategies. Established and maintained a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with labor regulations. Understood sales and marketing needs and worked closely with the sales executives on delivering an experience that supported the sales effort and overall business plan. Supported the creation and maintenance of an up-to-date emergency response plan and safety protocols. Show less Established and implemented quantitative and qualitative metrics, guidelines, and standards by which the properties’ performance can be evaluated. Contributed to the cultivation of an owner and guest experience in accordance with the Company brand and overall business plan that meets or exceeds the expectations of all customers, management, and staff. Developed accurate long and short-range financial objectives in conjunction with the hospitality sales/rental division. Directed the… Show more Established and implemented quantitative and qualitative metrics, guidelines, and standards by which the properties’ performance can be evaluated. Contributed to the cultivation of an owner and guest experience in accordance with the Company brand and overall business plan that meets or exceeds the expectations of all customers, management, and staff. Developed accurate long and short-range financial objectives in conjunction with the hospitality sales/rental division. Directed the preparation of financial reports for management that clearly explained operational effectiveness, trends and understand hotel concepts and KPIs including but not limited to occupancy, ADR, RevPAR, RevPOR, average check, food and beverage costs, profit margins, inventory turnover, EBITDA and NOI. Oversaw the selection, training, professional development and discipline of senior property staff including but not limited to the General Manager. Monitored multi properties for brand standard compliance. Worked with corporate team members to develop and enhanced operational SOPs, recognized operational deficiencies and recommended training opportunities, and developed best practices for the properties. Leaded strategic planning, development, and coordination of initiatives and strategies for multiple properties, which focused on achieving operational excellence and profitability goals. Advised on the impact of long-range planning, introduction of new programs/strategies. Established and maintained a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with labor regulations. Understood sales and marketing needs and worked closely with the sales executives on delivering an experience that supported the sales effort and overall business plan. Supported the creation and maintenance of an up-to-date emergency response plan and safety protocols. Show less



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Regional Operations Manager

  • 2000 - 2007

  Fostered an environment inspired by the Five Keys and 5 Core Guest Service Principles. • Managed daily hotels & resorts operation through leadership for the Front Desk, Housekeeping, Food & Beverage/Merchandise and Recreation line of business proprietors. • Identified and lead talent by honestly assessing and managing talent by nourishing and creating positive working relationships • Created a culture of inclusion by welcoming and understanding different viewpoints, fostered… Show more Fostered an environment inspired by the Five Keys and 5 Core Guest Service Principles. • Managed daily hotels & resorts operation through leadership for the Front Desk, Housekeeping, Food & Beverage/Merchandise and Recreation line of business proprietors. • Identified and lead talent by honestly assessing and managing talent by nourishing and creating positive working relationships • Created a culture of inclusion by welcoming and understanding different viewpoints, fostered purposeful and informed conversations, to ensure everyone is included and comfortable being their authentic self • Lead with realistic optimism, set the vision, created a climate that engaged the members and adapted their approach to match shifting demands through Inspirational Leadership • Communicated a compelling vision that inspired Outstanding Guest Service, and translate the vision into operational processes; ensure delivery of Guest experiences and services by walking the operating area, working with Members/Guests • Developed a strategic operating plan that focused on process improvements and understanding across hotels & resorts where applicable • Took calculated risks to integrate processes, remove barriers and aligned performance goals • Interpreted and used performance metrics and operational indicators to motivate and enhance the performance of the team and ensure each area achieved metrics connected to broader business strategies • Conducted member forums; respond to Member/Guest concerns when elevated from leadership • Developed salaried leaders and multifunctional hourly members; and conduct career conversations with salaried leaders to support talent management practices • Recognized and rewarded members to motivate and increase engagement and participate in recognition activities building relationships with member Show less Fostered an environment inspired by the Five Keys and 5 Core Guest Service Principles. • Managed daily hotels & resorts operation through leadership for the Front Desk, Housekeeping, Food & Beverage/Merchandise and Recreation line of business proprietors. • Identified and lead talent by honestly assessing and managing talent by nourishing and creating positive working relationships • Created a culture of inclusion by welcoming and understanding different viewpoints, fostered… Show more Fostered an environment inspired by the Five Keys and 5 Core Guest Service Principles. • Managed daily hotels & resorts operation through leadership for the Front Desk, Housekeeping, Food & Beverage/Merchandise and Recreation line of business proprietors. • Identified and lead talent by honestly assessing and managing talent by nourishing and creating positive working relationships • Created a culture of inclusion by welcoming and understanding different viewpoints, fostered purposeful and informed conversations, to ensure everyone is included and comfortable being their authentic self • Lead with realistic optimism, set the vision, created a climate that engaged the members and adapted their approach to match shifting demands through Inspirational Leadership • Communicated a compelling vision that inspired Outstanding Guest Service, and translate the vision into operational processes; ensure delivery of Guest experiences and services by walking the operating area, working with Members/Guests • Developed a strategic operating plan that focused on process improvements and understanding across hotels & resorts where applicable • Took calculated risks to integrate processes, remove barriers and aligned performance goals • Interpreted and used performance metrics and operational indicators to motivate and enhance the performance of the team and ensure each area achieved metrics connected to broader business strategies • Conducted member forums; respond to Member/Guest concerns when elevated from leadership • Developed salaried leaders and multifunctional hourly members; and conduct career conversations with salaried leaders to support talent management practices • Recognized and rewarded members to motivate and increase engagement and participate in recognition activities building relationships with member Show less