Pertunia Nku

Projects Coordinator at TechSonic (PTY) LTD
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Location
City of Johannesburg, Gauteng, South Africa, ZA

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Credentials

  • Comptia A+
    -

Experience

    • South Africa
    • Technology, Information and Media
    • 1 - 100 Employee
    • Projects Coordinator
      • Mar 2023 - Present
    • South Africa
    • Information Technology & Services
    • 1 - 100 Employee
    • Sales Operations Administrator
      • Mar 2022 - Mar 2023
    • Angola
    • Construction
    • 1 - 100 Employee
    • Client Services
      • Sep 2018 - Sep 2021

    • Client Service Executive
      • Sep 2018 - Sep 2021

    • CustomerS Service & Care Consultant
      • Sep 2018 - Sep 2018

    • IT Services and IT Consulting
    • Service Manager
      • Jan 2015 - May 2018
    • South Africa
    • Telecommunications
    • Helpdesk Manager
      • Nov 2015 - Dec 2016

      Managing Helpdesk operationsTracking calls logged and resolutionscoordinating techniciansreporting on workflow and operations of Helpdeskensuring that calls are updated and closed accordinglyService Level Agreement adherence

    • Service Coordinator
      • Jun 2015 - Jun 2016

      Quality coordination of all service installation and repairs : Effective agent and stock control: Improved customer service: Improved supervision of Technicians: Improved preventative maintenance.: Effective administration procedures.: Preparation of daily, weekly and monthly reports: Debriefing of Technicians.: Effective customer records maintained.: Pulse system update and maintenance The Client Base i render service to includes:BT Communications, Anglo American, Sasol, DRAFTFCB, Transnet, Neotel, British American Tobacco, GSK,Bollore Africa, Bridgestone SA, Sage Pastel, Eskom, Postnet SA, Powertech, Altech, Mvunonala, Infrasol, Department of Home Affairs...and more Show less

    • Meet Inc (Teljoy Business Systems)
      • Jul 2012 - Jun 2015
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • office administrator
      • Jul 2010 - May 2011

      recording financial transactions on excel and Pastel : Reconciling bank statements : Invoicing, quoting clients and preparing purchase orders for suppliers : Cashbook entry : Assisting office staff in maintaining files & databases : scheduling appointments and meetings : Flight bookings for manager and technicians : Hotel and car hire bookings : Ordering of office stationery on a monthly basis. • Monitoring office operations recording financial transactions on excel and Pastel : Reconciling bank statements : Invoicing, quoting clients and preparing purchase orders for suppliers : Cashbook entry : Assisting office staff in maintaining files & databases : scheduling appointments and meetings : Flight bookings for manager and technicians : Hotel and car hire bookings : Ordering of office stationery on a monthly basis. • Monitoring office operations

    • 1 - 100 Employee
    • cash office clerk
      • Nov 2007 - Aug 2009

Education

  • Damelin
    International Certificate, Computer and Information Sciences and Support Services
    2014 - 2016
  • Damelin
    International Certificate, Computer and Information Sciences and Support Services
    2014 - 2014
  • Modiri Technical High School
    High School, Grade 12
    2003 - 2003
  • Damelin centurion
    Comptia A+

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