Experience

Trail 9

• United States
• Software Development
• 1 - 100 Employee

• Client Care Specialist

  • Sep 2016 - Present

  Meeting clients needs and addressing concerns to enhance costumer experience. Relationship building, nurturing, and providing services in communication and assistance. Meeting clients needs and addressing concerns to enhance costumer experience. Relationship building, nurturing, and providing services in communication and assistance.



Ivy Tech Community College

• United States
• Higher Education
• 700 & Above Employee

• Supplemental Instruction Leader

  • Jan 2015 - Present

  It is my job to sit in on classes with high drop/fail rates and schedule study sessions outside of the classroom for students. My responsibilities include, but not limited to, making study plans and leading sessions in order to ensure that the students utilize their resources and meet their full potential for success. It is my job to sit in on classes with high drop/fail rates and schedule study sessions outside of the classroom for students. My responsibilities include, but not limited to, making study plans and leading sessions in order to ensure that the students utilize their resources and meet their full potential for success.



Verizon Authorized Retailer, TCC

• United States
• Retail
• 700 & Above Employee

• Sales Representative

  • Sep 2015 - Nov 2016

  Customer service is my number one priority. Maximizing sales, while still providing the customer with the best value and integrity is what we do at TCC. We also do a lot of community service as well. Riley's hospital donations, backpack giveaways for kids, school supplies for teachers, and donating/ serving in food drives are just a few examples. Our virtuous circle of success stems from Customers Matter, Employees Matter, and Community Matters. Customer service is my number one priority. Maximizing sales, while still providing the customer with the best value and integrity is what we do at TCC. We also do a lot of community service as well. Riley's hospital donations, backpack giveaways for kids, school supplies for teachers, and donating/ serving in food drives are just a few examples. Our virtuous circle of success stems from Customers Matter, Employees Matter, and Community Matters.