Perry Mace
Implementation Manager at i-nexus Strategy Execution Software- Claim this Profile
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Bio
Mark Thomas
Perry is a great team player and is an asset to any business. He is diligent and works well at all levels.
Mark Thomas
Perry is a great team player and is an asset to any business. He is diligent and works well at all levels.
Mark Thomas
Perry is a great team player and is an asset to any business. He is diligent and works well at all levels.
Mark Thomas
Perry is a great team player and is an asset to any business. He is diligent and works well at all levels.
Experience
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i-nexus strategy software
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United Kingdom
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Software Development
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1 - 100 Employee
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Implementation Manager
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May 2022 - Present
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BM Aluminium Ltd
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United Kingdom
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Software Development
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1 - 100 Employee
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Technical Implementation Manager
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Feb 2018 - May 2022
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Installations and Training
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Nov 2015 - Feb 2018
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IDEMIA
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France
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Software Development
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700 & Above Employee
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Technical Specialist
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Apr 2014 - Nov 2015
• 2nd Line Support of Smartcard Issuance machines and Branch Staff within Bank Branches.• Creation and use of reporting tools made using Microsoft Excel (examples can be provided)• Creation of excel spreadsheets to be used for Project Planning and Employee Timesheets• Creation of excel spreadsheets for Management for compilation of above spreadsheets saving days of administrative work every month.• Detailed Technical documentation and reporting of products and processes• Presentation of findings for an operational perspective.• Defining and working within agreed SLAs across contracts.• Defining and working within agreed KPIs across contracts.• Dealing with Employee queries, including payroll, timesheets, holiday and grievances in my role as Employee forum representative.• Ability to identify and implement continuous improvement processes and identify areas for efficiency• Customisation of EMV payment applications for use with Banking Cards.• Full technical testing of payment products.• Troubleshooting of payment application personalisation issues.• Investigation of BAU output not matching customer specification.• Investigation of process and reporting issues.
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Production Support Engineer
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Sep 2009 - Mar 2014
• 1st Line Support for Production Staff and EMV Smartcard Personalisation and personalisation equipment.• SIT and UAT testing of new products and processes.• Fault finding with Live EMV Banking cards.• Creation of informational posters and signage for the live production environment; used for customer tours.• Investigation of quality issues that required technical consultation• Microsoft Windows Support• IMB OS/2 Support and Installation
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Education
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2000 - 2006
Tewkesbury Comprehensive
Information Technology
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