Experience

Kixx Engine Oil ✔️

• Pakistan
• Oil and Gas
• 1 - 100 Employee

• Personal Assistant to Managing Director

  • Feb 2018 - Present

  - Handled the correspondence, scheduled meetings, travels and travel itinerary. - Process documentation and prepare reports relating to personnel activities - Maintained customers support log to keep track of frequent and regular drivers of complaint to enhance process improvement. - Company Ambassador; serves as the first point of contact for all customers, established and maintained a professional business relationship with customers to enhance the company's business, image and services. Show less



MCL

• United States
• Advertising Services
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2015 - May 2016

  - Sought business opportunities by intimating customers on products that they don't have but will be beneficial to them. - Attended to Customer's complaints and scheduled meetings (when necessary) between customers and engineering support teams. - Responded to all customers enquiries effectively and efficiently promoting first call resolution. - Assisted customers with online subscription giving customers update on their account and getting their feedback. - Sought business opportunities by intimating customers on products that they don't have but will be beneficial to them. - Attended to Customer's complaints and scheduled meetings (when necessary) between customers and engineering support teams. - Responded to all customers enquiries effectively and efficiently promoting first call resolution. - Assisted customers with online subscription giving customers update on their account and getting their feedback.



Solid and Liquid chemicals industries Ltd (Titanic Paints)

• Abia State

• Industrial Trainee

  • May 2013 - Dec 2013

  Production of Paints... Production of Paints...



Raphatex Business System Ltd

• Abia State

• Personal Assistant

  • Feb 2007 - Oct 2009

  Dealers of imported textiles and fabrics for cushions and other house hold items. Dealers of imported textiles and fabrics for cushions and other house hold items.