Experience

VISION Ejendomme

• Denmark
• Real Estate
• 1 - 100 Employee

• Site Manager

  • Oct 2021 - Present

  Successfully managing a portfolio with +150 apartments including single-family homes and commercial spaces. Successfully managing a portfolio with +150 apartments including single-family homes and commercial spaces.



Saxo Bank

• Denmark
• Investment Banking
• 700 & Above Employee

• Customer Service Agent

  • Mar 2021 - Oct 2021

  Provided exceptional customer service by listening to customer concerns and proactively offering solutions to meet their needs. Provided exceptional customer service by listening to customer concerns and proactively offering solutions to meet their needs.



Charlottehaven

• Denmark
• Travel Arrangements
• 1 - 100 Employee

• Sales Executive

  • Nov 2019 - Mar 2021

  Ensuring high levels of customer satisfaction through excellent sales service and improving the overall custumer experience. Responsible for building relationships with customers and partners incl. nurturing partner relationships and hosting customer events.

• Front Desk Receptionist

  • Feb 2019 - Mar 2021



Hotel Sanders

• Denmark
• Travel Arrangements
• 1 - 100 Employee

• Front Office Supervisor

  • May 2018 - Jan 2019

  Developed and implemented strategies to increase efficiency and effectiveness of front desk operations, resulting in improved guest satisfaction scores and higher revenue.

• Front Office

  • Sep 2017 - Jan 2019

  Taking part of the start up of Hotel Sanders and hereby helping to build the brand and ensure exeptional costumer service.



Avenue Hotel Copenhagen

• Copenhagen, Capital Region, Denmark

• Receptionist

  • Jul 2015 - Aug 2017

  Responsible for every kind of contact and service with the guest including incoming and outgoing mail and telephone calls. Supervisor in OPERA CLOUD and responsible for training staff. Scheduling individual and customer bookings, answer and resolve customer reviews and complaints. Responsible for every kind of contact and service with the guest including incoming and outgoing mail and telephone calls. Supervisor in OPERA CLOUD and responsible for training staff. Scheduling individual and customer bookings, answer and resolve customer reviews and complaints.