Experience

Transatel | NTT

• France
• Telecommunications
• 100 - 200 Employee

• IoT Market Manager

  • Feb 2020 - Present

• Product Manager - Ubigi for Mobile Devices

  • Jul 2017 - Feb 2020

  Puteaux - Operational launch of eSIM customer journeys for smartphones and PCs - Operational launch of cellular connectivity offers for Windows 10 PCs - Interface between the OEMs and internal teams - Creation of online and offline marketing contents to increase customer awareness on the service - Reporting and Business analysis 2017: launch with ASUS, VAIO and Surface 2018: launch of the new brand Ubigi



Pickup

• France
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Marketing Project Manager

  • Feb 2015 - Jul 2017

  Paris Area, France Business analysis and follow-up on Service Quality : - Definition of KPIs and creation of tools for business analysis - Definition and follow-up of the Service Quality KPIs Developpement of the Customer Service Department : - Creation of the Customer Service's procedures and templates - Proposals of action plans to improve the Service Quality and the Customer Satisfaction Marketing developpment of the Service : - Redaction of requirements analysis to further… Show more Business analysis and follow-up on Service Quality : - Definition of KPIs and creation of tools for business analysis - Definition and follow-up of the Service Quality KPIs Developpement of the Customer Service Department : - Creation of the Customer Service's procedures and templates - Proposals of action plans to improve the Service Quality and the Customer Satisfaction Marketing developpment of the Service : - Redaction of requirements analysis to further develop the Offer - Follow-up on these projects up to their delivery (UAT, sign-off) Show less



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Retail Marketing Junior Project Manager

  • Aug 2013 - Jan 2015

  Saint-Ouen Retail Sales Force Junior Manager - Consumer Electronics Division (White and Brown goods) : Management of an external sales force team : - Redaction of the monthly priorities and action plans of the field force in cooperation with Marketing and Sales division. - Creation and management of reportings to assess and control field sales force's operations (monitoring of the numeric distribution, POS material deployment, respect of merchandizing plans, updating the store… Show more Retail Sales Force Junior Manager - Consumer Electronics Division (White and Brown goods) : Management of an external sales force team : - Redaction of the monthly priorities and action plans of the field force in cooperation with Marketing and Sales division. - Creation and management of reportings to assess and control field sales force's operations (monitoring of the numeric distribution, POS material deployment, respect of merchandizing plans, updating the store database...) - Day by day support of field operations : management of POS materials stocks and dispatch, creation sales support documents (leaflets...)... - Project management : local launch and adaptation as well as day to day management of the field force's reporting program. Show less



Groupe SEB

• France
• Manufacturing
• 700 & Above Employee

• Territory Manager

  • May 2012 - Jul 2013

  Paris Area (Essone & Loiret) Small Household Appliances (brands Moulinex, Tefal, Rowenta, Calor, Krups & SEB) - responsible for a sector representing 5 to 7 million Euros - Developing the turnover : negotiating volumes, referencing products, informing about coming sales promotions, re-implanting aisles. - Developing the resale : formation of the stores' clerks, negotiating end of aisles displays and POS material.



Ferrero

• Luxembourg
• Manufacturing
• 700 & Above Employee

• Junior Category Manager

  • Apr 2011 - Apr 2012

  Région de Bruxelles , Belgique Ferrero Benelux, Trade Marketing Department. - Elaboration of sales promotions - Data analysis (AC Nielsen, IRI...) - Creation of POS material and POS displays - Creation of sales leaflets and catalogues - Organization of various events (retailers' fair, POS animations...)



Orange

• France
• Telecommunications
• 700 & Above Employee

• Business Analyst

  • Jan 2008 - Dec 2009

  Paris Area, France Orange France - Paris Region - business analysis and sales development : conception and presentation of reportings and sales analysis, - Project management: development of France Telecom’s English speaking customer service: market studies, customer satisfaction survey sales analysis, recruitment of phone advisors, sales development. - Participation to the creation and presentation of operational marketing plans for the Paris Agency



Holcim

• Switzerland
• Wholesale Building Materials
• 700 & Above Employee

• Marketing Intern

  • May 2007 - Aug 2007

  Washington D.C. Metro Area Lafarge North America (Washington D.C., USA), Marketing Headquarters, Aggregates, Asphalt & Pave Division. - Participation to local Marketing Plans and Strategic Frameworks - Processing, analysis and formatting of a customer satisfaction survey