Experience

Kaback Enterprises, Inc.
• United States
• Construction
• 1 - 100 Employee
• Service

  • Oct 2022 - Present


The Dominick

• United States
• Hospitality
• 1 - 100 Employee

• Reservations Manager

  • Feb 2020 - Oct 2022

  Ensures the smooth and efficient operations in the department through prompt, effective, and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target In charge of a remote team based in Florida as well two office coordinators Shares weekly revenue forecast to assure Reports directly to the director of revenue Assists director with calendar management, meeting and conference call set ups, travel arrangements, submits expense reports Creates Standard Operating Procedures to ensure uniformity in communication throughout hotel Launched promotions while working hand in hand with marketing team and assuring parody with third-party vendors Assured all vendor invoices were processed in a timely manner while abiding with financial deadlines Assisted in integration of new PMS system; digitized all records and transferred codes to assure smooth transition and no revenue loss Show less



Lotte New York Palace

• United States
• Hospitality
• 100 - 200 Employee

• Assistant Reservations Manager

  • Sep 2018 - Feb 2020

  Responsible for overseeing an award-winning team consisting of 15 union reservations agentsManage billing for incoming guests arriving individually or through contracted third partiesCompile and report week over week revenue figures for the department to the executive teamManaged all tentative and definite group blocks based on contractEnsure that billing and requests are accurately reflected in the PMSMaintains guest relationships and secure loyalty to ensure future businessHandle payroll processing and staff scheduling to ensure that the department is adequately staffedwhile keeping overtime to a minimumHandled catering and events planning for appreciation ceremonies to the staff Show less

• Housekeeping Administrative Assistant

  • Sep 2016 - Feb 2020

  Report directly to the Director of Housekeeping. Assisting the Director with all administrative needs of the house keeping department such as: payroll, ordering housekeeping department needs, creating PO's for invoices and receivables upon confirmation,I am also in direct contact with current vendors as well as potential vendors. Proficient in Birchsteet, Opera and Hotsos.

• Housekeeping Dispatcher

  • Aug 2015 - Sep 2016

  In charge of all guest request pertaining to house keeping. Upkeep of interior and exterior maintenance of hotel. Dispatching employees to correct routined areas or areas requested. Constant communication with other departments in attempt to complete all tasks and events. Directly worked with shift manager assisting in scheduling room rotations.



Abalon Exterminating

• United States
• Environmental Services
• 1 - 100 Employee

• NY Day Coordinator

  • Apr 2012 - Aug 2015

  Reported directly to Vice President of company. Coordinating 24/7 exterminating service in manhattan. Served as representative of company for high end clients such as luxury hotels, restaurants, residential and commercial buildings, hospitals, subway systems and terminals, and construction sites. Created proposals for perspective clients. Dispatched daily work and special request for technicians. Approved paychecks for technicians upon completion of weeks work. Assisted in seminar set ups. In charge of weekly reports presented in meetings with Clients. Constant communication with clients via telephone and e-mail. Show less


NYC police museum
• Assistant Sales Rep

  • Sep 2011 - Feb 2012

Gap Inc.
• United States
• Retail
• 700 & Above Employee
• Sales assistant

  • Oct 2009 - May 2011