Senior Network Engineer

• Feb 2019 - Present

Responsible for configuration and upkeep of large-scale OSPF and BGP routing in our network stretching from Maine to Florida. Responsible for designing, implementing, and administering a wide variety of vendor-agnostic firewall configurations to suit the security needs of the business. Undertaking independent, self-driven study in order to fill knowledge gaps and cross-train into fellow engineers' skill-sets to provide high-availability of SMEs (subject matter experts) to the business. Responsible for design and upkeep of new and existing network architecture documentation, ranging from layer 1 copper/fiber connections, to layer 2 RSTP topologies, to layer 3 OSPF/BGP systems, to layer 4 firewall configurations. Author/maintainer of custom Python automation for the improvement of Atlantic Broadband's network services.

Network Engineer III

• Oct 2016 - Feb 2019

Network Engineer II

• Oct 2015 - Oct 2016

Installing, managing, configuring, and troubleshooting our network infrastructure, including edge routers, data-center fabric, firewalls, and load-balancers.Automating maintenance and configuration of network devices via Python, as well as administration of Unified Communications servers via Python with Selenium.Analyzing and resolving network-impacting issues as notified by Nagios or escalated by Help Desk, including 24x7 response to major issues.Evaluating current and future traffic requirements of users and the Systems Engineering team in cross-functional efforts to refresh/upgrade the network design to scale with growing needs.Designing and planning infrastructure implementations via change management, evaluating device capabilities so the network can meet current and future business needs.Maintaining and configuring security facets of the network, as well as Python automation of some security steps taken in response to alerts.Continued documentation of existing and new network architecture, as well as collection of logs and regular backup of configurations.

Tier III NOC Analyst

• Jan 2014 - May 2015

Supporting all network infrastructures, including Brocade and Cisco enterprise routers and switches, optical network elements, and an enterprise class data-center. Coordinating/participating in thorough change control process for the planning/implementation of new network technologies and change requests for current technologies. Troubleshooting all incidents and network problems in-depth, while accurately communicating technical issues to non-technical staff and thoroughly documenting for future reference. Documenting network infrastructure, including all major (1/10/100Gbps) circuits, DWDM and multilayer core chassis, VLANs, OSPF/BGP topology, and custom topologies for fiber business clients. Constant use and maintenance of monitoring tools (iGlass/Cacti/WhatsUp) as new network devices are tested, added into production, and decommissioned. Coordinating with departments during on-going incidents and during problem resolution follow-up, including Data Center Technicians, Network Engineering, Systems Engineering, and Digital Security. Monitoring and documenting network infrastructure to ensure that the current implementation meets capacity needs for use of applications and services provided. Multi-tasking and prioritizing to ensure resolution of most critical infrastructure issues first, while still providing appropriate attention to all other incidents. Critical analysis and creative problem-solving when faced with insufficient documentation/access to determine root cause.

Network Technician

• Feb 2012 - Jan 2014

As the primary point of escalation/support for the entire infrastructure, utilized effective multi-tasking and prioritization to ensure timely and appropriate problem resolution and incident documentation. Planned network changes/addition of new technologies, communicated the scope of plans to the CIO, and led implementations. Implemented new wireless infrastructure to cover dead-zones, as well as built an isolated guest wireless network. Migrated static routing between MPLS-connected branches to an OSPF over GRE configuration for ease of management. Coordinated addition of second ISP for redundancy/failover and built backup circuit connectivity to partner organizations via IPSec VPNs. Was responsible for OS and hardware upgrades for all network devices, including hosts, printers, wireless APs, switches, routers, and servers. Maintained PRTG Network Monitoring server and utilized problem-solving skills to resolve anomalies.