Customer Service Representative

• Feb 2022 - Present

● Answering incoming customer messages regarding payment issues, product problems, service questions, and general client concerns● Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer● Updating customer information in the customer service database during and after each call● Working with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers. Show less

Customer Service Representative

• Feb 2022 - Present

NYSC

• Jun 2021 - Apr 2022

*Taught Home-Management by utilizing the course of study and correlated with other appropriate learning activities. *Developed lesson plans, adapted curriculum to meet individual student needs and utilized effective teaching techniques in translating lesson plans into productive students learning experiences. *Provided and maintained a safe and supervised environment in the classroom and on the school ground. *Taught Home-Management by utilizing the course of study and correlated with other appropriate learning activities. *Developed lesson plans, adapted curriculum to meet individual student needs and utilized effective teaching techniques in translating lesson plans into productive students learning experiences. *Provided and maintained a safe and supervised environment in the classroom and on the school ground.

Administrative Secretary

• Aug 2020 - Dec 2020

Teacher

• Jan 2020 - Mar 2020

Secondary School Teacher *Planned, prepared and delivered lesson plans and instructional materials. *Developed schemes of work and test that are in accordance with established procedures. *Instructed and monitored students in the use of learning materials and equipment Secondary School Teacher *Planned, prepared and delivered lesson plans and instructional materials. *Developed schemes of work and test that are in accordance with established procedures. *Instructed and monitored students in the use of learning materials and equipment

Teacher

• Sep 2019 - Dec 2019

*Taught Home-economics by utilizing the course of study and correlated with other appropriate learning activities. *Developed lesson plans, adapted curriculum to meet individual student needs and utilized effective teaching techniques in translating lesson plans into productive students learning experiences. *Provided and maintained a safe and supervised environment in the classroom and on the school ground. *Taught Home-economics by utilizing the course of study and correlated with other appropriate learning activities. *Developed lesson plans, adapted curriculum to meet individual student needs and utilized effective teaching techniques in translating lesson plans into productive students learning experiences. *Provided and maintained a safe and supervised environment in the classroom and on the school ground.

Volunteer

• Nov 2019 - Nov 2019

Particiapted in organizing Technology and Innovation conference in South South Nigeria with over 2000 participants in attendance in Edo state. Particiapted in organizing Technology and Innovation conference in South South Nigeria with over 2000 participants in attendance in Edo state.

Volunteer

• Aug 2018 - Aug 2018

Volunteer

• Apr 2018 - May 2018

*I was one of the ambassadors for the Youth Leadership Summit organized by the foundation in University of Benin. *Worked in the publicity team *I was one of the ambassadors for the Youth Leadership Summit organized by the foundation in University of Benin. *Worked in the publicity team

Home tutor

• Oct 2012 - Sep 2015

Teacher

• Sep 2013 - Jul 2015

Primary School Teacher *Planned, prepared and delivered lesson plans and instructional materials. * Developed schemes of work and test that are in accordance with established procedures. *Instructed and monitored students in the use of learning materials and equipment Primary School Teacher *Planned, prepared and delivered lesson plans and instructional materials. * Developed schemes of work and test that are in accordance with established procedures. *Instructed and monitored students in the use of learning materials and equipment