Penny Zaglaridou

Vice President of the BoD and CEO - Astir Palace Vouliagmenis at Astir
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Location
Greece, GR

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PANAGIOTIS ARAPOGLOU

EXCELLENT LEADERSHIP SKILLS, 100% PROFESSIONAL, TEAM BUILDER-LEADER

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Experience

    • Advertising Services
    • Vice President of the BoD and CEO - Astir Palace Vouliagmenis
      • Apr 2020 - Present

      Astir Palace Vouliagmeni S.A. (“Astir”) is a hospitality market leader with a history of over 50 years during which it became a world renowned luxury destination. The company is currently undergoing a major redevelopment of its portfolio, including the re-launch of the hotel as the Four Seasons Astir Palace Hotel Athens, the upgrade of Astir Marina and Astir Beach, the development of up to 13 high-end villas and the creation of the Peninsula Park. Astir is committed to provide the highest standards of service whilst redefining the ultimate guest experience. The company’s vision is driven by its fundamental principle to safeguard the destination’s legacy and enhance its profile as an international destination of high-end tourism. The company was acquired by Jermyn Street Real Estate Fund IV LP (“Jermyn Street”) in October 2016 in a transaction that valued Astir’s share capital at €444 million. Jermyn Street, advised by London-based AGC Equity Partners, is an investment fund whose investors comprise two sovereign state funds from Abu Dhabi and Kuwait, other Arab investors and the Turkish Dogus Group Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • General Manager
      • Dec 2013 - Apr 2020
    • Hotel Asset Management
      • Jan 2011 - Apr 2020

      Strategic consulting aiming to maximize the cash flow and to protect the financial value and physical condition of the total 7 hotels portfolio. Monthly monitor each Hotel’s business development and operational Performance, review and benchmark the financial outcome. Compliance with Management agreements and achieve the best owner's/operator's relationship at paramount importance. Hotel portfolio consists:Park Inn Conference Center London Heathrow: 895 rooms,London Marriott West India Quay &Executive apartments: 301 rooms and 47 apartments,Four Seasons London at Canary Wharf: 142 Rooms,Park Inn Palace South-end on Sea:137 rooms,Marriott Manchester Victoria & Albert:129 rooms,Hilton Manchester Deansgate: 279 rooms,Radisson Blu Liverpool: 194 rooms Show less

    • Travel Arrangements
    • 1 - 100 Employee
    • Commercial Director Cluster Hotel General Manager
      • Nov 2007 - Oct 2010

      Brand Development and Hotel Operation of the 2 cruise ship Hotels All revenue strategies and targets have been developed, delivered and managed in each step. Revenue and operation teams have been recruited and trained to deliver services for customer’s satisfaction. Since this was primary an e-company we have developed strategies to increase web site traffic growths maintaining low advertising budget and trade expenses. Brand Development and Hotel Operation of the 2 cruise ship Hotels All revenue strategies and targets have been developed, delivered and managed in each step. Revenue and operation teams have been recruited and trained to deliver services for customer’s satisfaction. Since this was primary an e-company we have developed strategies to increase web site traffic growths maintaining low advertising budget and trade expenses.

    • General Manager
      • Nov 2004 - Nov 2007

      Life Gallery is a Luxurious boutique hotel member of the Leading small hotels of the World, Design Hotels and the Great Small hotels of the world.Hotel has an award winning gourmet restaurant and strong Corporate and Groups and Events segment. The Bluegr Group of hotels is a very well known group of hotels in Greece with three Resort hotels located in Crete and Rhodes and one business hotel located in Athens. All hotels are luxurious, artistic and are members of the Luxury hotels of the World or the Leading hotels of the world and Design hotels of the world. Show less

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • District Manager Cyprus
      • Mar 2004 - Nov 2004

      High responsibility was to increase the market penetration and improve the brand awareness in the island. The profit growth for the Starbucks Coffee Company was at paramount importance and Customer satisfaction was monitored closely to ensure customers’ loyalty .By the end of the year we managed successfully to open 4 additional stores. High responsibility was to increase the market penetration and improve the brand awareness in the island. The profit growth for the Starbucks Coffee Company was at paramount importance and Customer satisfaction was monitored closely to ensure customers’ loyalty .By the end of the year we managed successfully to open 4 additional stores.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Cluster Director Business Development Cyprus Hilton
      • Jan 2004 - Nov 2004

      “Hiltonise” one property .Introduce Brand standards, train and develop teams to perform with these standards and achieve that consistency customers are expecting from a Hilton property.Reposition hotel in the market and create awareness of the cluster Hilton properties. Develop strategies that two hotels complement each other and not diluting business.Create employee pride for being part of a big family.

    • Brussels Hilton Director of business Development
      • Nov 1998 - Dec 2003

      Repositioned the hotel in the Corporate,Goverment and Trade market. With strategic long and short term actions and objectives in all areas: rooms, food & beverage outlets and conference & events, hotel enjoyed high increase in revenues and yield rates and a very strong position in the market penetration.

    • Athens Hilton Director Business development
      • 1995 - 1998

      With analyzing each market and with targeted sales, marketing and pricing initiatives achieved increase in revenues, Av. Rate and profitability margins.Leading market in yield fair market share and maintaining position.long term actions and strategy to maintain market share and achive revenue targets. With analyzing each market and with targeted sales, marketing and pricing initiatives achieved increase in revenues, Av. Rate and profitability margins.Leading market in yield fair market share and maintaining position.long term actions and strategy to maintain market share and achive revenue targets.

    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • 1993 - 1996
    • Director Transient Sales,Reservation Manager,housekeeping manager,
      • 1984 - 1995

      Responsible for analysing business trends and set up Business Strategies and correct Pricing for groups, transient and leisure including the daily Selling strategy and internal up selling promotions to the team for up selling ;aiming to maximise revenue, profitability and market penetration. Responsible for managing all Electronic distribution systems, third party management as well as yield and PMS systems. Accountable for all reporting, forecasting, budgeting as well as room statistics and communicate finding and proposals to respective departments. Responsible to draw and implement trainings and development plan for the Revenue department teams as well as host the weekly Revenue meetings as well as departmental meetings. Show less

Education

  • Tourism school of Greece

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