Experience

Arkansas Department of Information Systems (DIS)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director, Arkansas Wireless Information Network (AWIN)

  • Oct 2006 - Present

  Responsible for the overall operations of the statewide public safety communications system. Developed a strong focus on customer support while working with the State’s technical team. This project has resulted in a statewide public safety radio network for over 28,000 first responders. The radio network has experienced no statewide outages since its inception. Specific responsibilities included:: *Successfully operating a 24 X 7 X 365, high-availability infrastructure, capable of… Show more Responsible for the overall operations of the statewide public safety communications system. Developed a strong focus on customer support while working with the State’s technical team. This project has resulted in a statewide public safety radio network for over 28,000 first responders. The radio network has experienced no statewide outages since its inception. Specific responsibilities included:: *Successfully operating a 24 X 7 X 365, high-availability infrastructure, capable of supporting public safety communications, and providing the management and leadership necessary to manage related infrastructure improvement projects through completion. * Effectively providing the management and leadership necessary to administer related infrastructure improvement projects through to completion. *Efficiently developing and administering a $6.5M annual operating budget and $5M annually in grants. *Successfully testifying before State Legislative Committees in regards to the overall status for AWIN, operational budget for AWIN, special appropriations for grant funding, and professional services contracts. *Reliably ensured the maintenance of $200M in radio communications systems assets. *Effectively setting direction and maintaining focus for direct report personnel; conducting periodic performance reviews to ensure that organizational and individual goals are achieved. *Effectively developing and maintaining of processes necessary to ensure high-availability, including monitoring plans, staffing plans, incident management procedures and escalation processes. *Productively working with users to resolve issues related to the use of the statewide radio system

• PMO Department of Information Systems (DIS)

  • Jan 2010 - Feb 2012

  Responsible for mentoring project managers and leaders with the execution of projects supporting State Government Information Technology initiatives. A major accomplishment while working with the DIS PMO resulted in the development of Project Governance processes. Additionally, a refinement of the agencies strategic planning approach resulted in improved project planning and tracking. Specific responsibilities included:: *Effectively assisting senior management in ranking potential… Show more Responsible for mentoring project managers and leaders with the execution of projects supporting State Government Information Technology initiatives. A major accomplishment while working with the DIS PMO resulted in the development of Project Governance processes. Additionally, a refinement of the agencies strategic planning approach resulted in improved project planning and tracking. Specific responsibilities included:: *Effectively assisting senior management in ranking potential projects in terms of their expected contribution to meeting organizational goals and/or government mandated requirements *Reliably maintaining DIS’s project management methodology and supporting processes *Actively managing the perception of project management within DIS, and thereby impacting the level of awareness for the value of project management practices *Successfully working with individual project managers/leaders to ensure that the DIS project management methodology is understood and followed *Effectively ensuring project manager/leaders understand the DIS agency goals and how individual projects contribute to those goals. *Actively providing guidance to project managers who are responsible for strategic or customer related projects *Successfully working with individual project managers/leaders to ensure project stakeholders are identified and ensuring that a communication process with them has been implemented, in accordance with the DIS project management methodology



State of Arkansas

• Government Administration
• 700 & Above Employee

• Statewide Interoperability Coordinator

  • Jun 2007 - Present

  As the central coordination point for the state of Arkansas, the Statewide Interoperability Coordinator (SWIC) plays a critical role in a state’s interoperability effort. The SWIC works with emergency response leaders across all levels of government to implement a statewide strategic vision for interoperability. As part of this effort, SWICs are responsible for the implementation of the Statewide Communication Interoperability Plan (SCIP), which establishes a vision for interoperability in… Show more As the central coordination point for the state of Arkansas, the Statewide Interoperability Coordinator (SWIC) plays a critical role in a state’s interoperability effort. The SWIC works with emergency response leaders across all levels of government to implement a statewide strategic vision for interoperability. As part of this effort, SWICs are responsible for the implementation of the Statewide Communication Interoperability Plan (SCIP), which establishes a vision for interoperability in Arkansas. SWIC Responsibilities: •Overseeing the daily operation of the state’s interoperability efforts •Coordinating interoperability and communications projects •Maintaining governance structures •Assembling working groups to develop and implement key initiatives •Updating and implementing the SCIP Show less



Arkansas Department of Information Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Program Manager - Continuity of Operations

  • Feb 2003 - Sep 2006

  Little Rock, Arkansas Area Responsible for the agencies Disaster Recovery/Continuity of Operations program (DR/COOP). Managed the implementation and day-to-day functions related to creating Business Continuity Plans. Worked with the DR/COOP team to ensure all disaster recovery services were successfully established. These services included: Contingency Planning, Disaster Recovery, Business Recovery, and Risk Management. Responsible for assisting DIS divisions with: * A thorough assessment of potential business… Show more Responsible for the agencies Disaster Recovery/Continuity of Operations program (DR/COOP). Managed the implementation and day-to-day functions related to creating Business Continuity Plans. Worked with the DR/COOP team to ensure all disaster recovery services were successfully established. These services included: Contingency Planning, Disaster Recovery, Business Recovery, and Risk Management. Responsible for assisting DIS divisions with: * A thorough assessment of potential business impact (Business Impact Analysis); * Conducting risk assessments and development of mitigation strategies; * Determining a definition of critical, time-sensitive functions; * The development and documentation of business function work areas’ business continuity plans * A recommendation for recovery strategies and options, * The coordination of business continuity plan exercises, * The development of schedules for training / awareness for agency personnel * The design and facilitation of table-top exercises * Providing expertise and support when a business disruption occurs. . Show less