Disabled Facilities Grant Officer

• Sep 2021 - Present

Social Prescriber

• Sep 2020 - Sep 2021

Working with GPs, nurses and other health, social and care professionals to support patients with a wide range of practical, social and emotional needs that affect their health and wellbeing; signposting and referring the patients to a range of community activities, groups, services and other resources to meet their non-clinical needs. Using a holistic and 'What matters to me?' approach with patients to coproduce a personalised care and support plan. Assisting the surgery teams with other projects, e.g. Covid-19 vaccination uptake. Show less

Part Owner

• Apr 2021 - Present

Assisting with the management of a Certificated Location (CL) for the Caravan and Motorhome Club. Liaising with customers by telephone and email to take reservations and maintain accurate records, meeting patrons on arrival, advising on and directing them to local tourist attractions, facilitating restaurant bookings and any other special requests and dealing with any related problems or queries in relation to their stay. Assisting with the management of a Certificated Location (CL) for the Caravan and Motorhome Club. Liaising with customers by telephone and email to take reservations and maintain accurate records, meeting patrons on arrival, advising on and directing them to local tourist attractions, facilitating restaurant bookings and any other special requests and dealing with any related problems or queries in relation to their stay.

Operational Support Grade (OSG)

• Feb 2018 - Sep 2020

Performing duties as part of a close-knit team to ensure the unimpeded running of two busy prisons and the safety of all patrons. Mentoring new staff; health & safety monitoring; searching and/or supervision of prisoners, visitors, contractors and vehicles and dealing with enquiries from the same; managing deliveries; operation of computer, radio and CCTV systems; monitoring mail and telephone systems; invoking emergency procedures for incidents and liaising with the emergency services; recording and reporting data and intelligence; updating records and maintaining an accurate audit trail of all associated paperwork. Shift work covering 24 hours a day, 365 days a year. Show less

Temporary Production Operative

• Jun 2017 - Feb 2018

Temporary position following a continental shift pattern, using heavy machinery and working as part of a team in a fast-paced manufacturing environment to produce high-quality speciality paper for use in the food industry. Temporary position following a continental shift pattern, using heavy machinery and working as part of a team in a fast-paced manufacturing environment to produce high-quality speciality paper for use in the food industry.

Student

• Sep 2016 - Jun 2017

Full-time study to successfully obtain a Certificate of Higher Education (Business Management). The course included modules in accounting, computing, economics, HR, marketing and supply chain management. Full-time study to successfully obtain a Certificate of Higher Education (Business Management). The course included modules in accounting, computing, economics, HR, marketing and supply chain management.

Freelance SIA Operative/Supervisor

• Mar 2016 - Dec 2016

Assembling and managing a team of stewards during events and instructing in, and assuming responsibility for, their compliance with health and safety procedures and professional protocols. Working as part of a unit to ensure the safety and wellbeing of guests and maintaining accurate records to comply with company mandates. Assembling and managing a team of stewards during events and instructing in, and assuming responsibility for, their compliance with health and safety procedures and professional protocols. Working as part of a unit to ensure the safety and wellbeing of guests and maintaining accurate records to comply with company mandates.

Career break for family responsibilities

• Jun 2013 - Sep 2015

Access & Security Officer

• Apr 2012 - May 2013

Working as part of a team to maintain a safe environment for students, staff and visitors and protect property; handling and transportation of cash and valuables on site. Responding to incidents, assisting with traffic and transport issues, providing first aid cover, liaising with emergency services and completion of related reports. Controlling and monitoring CCTV systems and operating radio communication and telephone systems. Working as part of a team to maintain a safe environment for students, staff and visitors and protect property; handling and transportation of cash and valuables on site. Responding to incidents, assisting with traffic and transport issues, providing first aid cover, liaising with emergency services and completion of related reports. Controlling and monitoring CCTV systems and operating radio communication and telephone systems.

Psychology Assistant

• Aug 2011 - Mar 2012

Assisting with the organisation and delivery of an offending behaviour management programme. Responding to offenders’ applications for the programme and interviewing them to assess their suitability, whilst liaising with other departments and wing staff to gain all required information. Preparing course packs and carrying out various administrative duties including maintaining databases and spreadsheets.

Resettlement Officer

• Feb 2010 - Jul 2011

Working directly with the prison Governors and various departments and agencies to obtain and collate prisoner information and, adhering to deadlines, accurately produce and report statistics to confirm efficiency and target figures. Organising regular meetings and networking and training sessions, and minuting the former.

Prison Officer

• Apr 2008 - Jan 2010

Supervising and managing offenders, ensuring that codes of conduct and rules were followed to maintain a disciplined, safe and secure environment. Use of various computer systems to organise and maintain prisoners’ records. Acting as a Personal Officer and contact point for a delegated group of offenders and completion of reports to assist with effective sentence planning. Coordinating and maintaining a stock control system to ensure ongoing Wing hygiene and cleanliness and ensure an uninterrupted supply of prison-issue items for offenders. Shift work covering 24 hours a day, 365 days a year. Show less