Experience

Sunlink Holdings (H.K.) Limited

• Hong Kong
• Investment Management
• 1 - 100 Employee

• Assistant Operations Manager

  • Sep 2020 - Present

  • Manage and monitor the whole daily operations of F&B & Co-study space - including sales performance analysis, marketing promotion, licensing issues, leasing issues etc. • Manage and lead a team 30+ staffs - Operation supervisor *1 / Operation officer *1 • Direct report to top management and handling project assigned by Director - E.g. Shop Opening, Create Online Platform, New business Development • Established and administered the Profit and Lost (P&L) statement with effective controls to prevent overages, minimize burn rate and support sustainability objectives. • Execute with director to create a new brand to develop new business market, conduct Financial analysis and prepare business plan • Monitor the sale performance with set up sales target system, execution with marketing promotion in order to stabilize and maximize sales and efficiency • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer. • Focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance. • Work on any ad hoc projects. Show less



JC International Group Ltd

• Operations Manager

  • Mar 2015 - Jul 2020

  • Manage and monitor the whole daily operations of Retail (9) and F&B shops(8) (HK & Macau) - including sales performance analysis, marketing promotion, licensing issues, leasing issues etc. • Manage and lead a team 200+ staffs - Senior operation supervisor *1 / Area Manager *2/ Operation officer *2 • Direct report to top management and handling project assigned by top management - E.g. Shop Opening, Create Online Platform, Visit Oversea for business opportunities) Achievement: • Project holder of New Shop Projects: Retail: Macau Shop (1), HK Shops (4) & Kiosks (11) F&B Liu Yi Shou Hot Pot Hong Kong and Old Hong Kong Restaurant. Opened for 4 shops within 1 year. • Introduce the Hero Gadget Items to HK Introduce the Karaoke Mic in 2016 (Sales: 10,000 +pcs within 2 months) • Devised, deployed and monitored processes to boost business success and increase sales Volume 30% during Jun 2019 - May 2020. Show less



DSC Holdings Limited

• Hong Kong
• Retail

• AREA SUPERVISOR (DIGITAL DEPARTMENT)

  • Jan 2009 - Mar 2015

  • Developed growth strategies of 18 shops. • Arrange manpower and resources • Developed and implemented comprehensive salesperson training program. • Prepare reports on P&L, top selling/slow moving items, shopping pattern & behavior • Exceed shops’ sales goals on a monthly, quarterly & yearly basis • Maintain perfect store conditions and VM standards • Improved sales processes to streamline customer acquisition and onboarding strategies. Achievement: • Achieve 20mn + sales monthly • Hit 300mn + sales volume in 2013 • The best seller of the DC (HK) (Below $1,000 Group) in 2013 Show less