Experience

City of San Antonio Metropolitan Health District

• United States
• Government Administration
• 100 - 200 Employee

• Senior Management Analyst

  • Oct 2021 - Present

  San Antonio, Texas, United States • Supervises and collaborates with Vaccines for Children (VFC) Program educator • Building Expertise in Administration & Management (BEAM) Public Health Business Skills Program - University of Miami • Immunization Educational Workgroup: editing, creation, and analysis of marketing strategies, social media, and educational resources for the Immunization Program • Creates and edits vaccine educational resources and media for medical providers, the public, and internal program staff… Show more • Supervises and collaborates with Vaccines for Children (VFC) Program educator • Building Expertise in Administration & Management (BEAM) Public Health Business Skills Program - University of Miami • Immunization Educational Workgroup: editing, creation, and analysis of marketing strategies, social media, and educational resources for the Immunization Program • Creates and edits vaccine educational resources and media for medical providers, the public, and internal program staff training • Assists medical providers with vaccine ordering questions, reporting, and updates via Salesforce, Vaccine Allocations & Ordering System (VAOS), and Texas Department of State Health Services (HHS) Portal • Conducts compliance site visits, monthly ordering audits, and educational presentations for Adult Safety Net (ASN) Program Providers

• Management Analyst

  • May 2021 - Oct 2021

  San Antonio, Texas, United States • Prepared and conducted targeted presentations and tailored resources on vaccine-preventable diseases, immunization schedules, and immunization education to medical professionals, staff, and community organizations • Provided technical assistance/training to computer users, assessed data processing needs, and submitted requests to IT • Created educational and community resources and content • Monitored and evaluated assigned programs/projects, sets deadlines, analyzed issues, and… Show more • Prepared and conducted targeted presentations and tailored resources on vaccine-preventable diseases, immunization schedules, and immunization education to medical professionals, staff, and community organizations • Provided technical assistance/training to computer users, assessed data processing needs, and submitted requests to IT • Created educational and community resources and content • Monitored and evaluated assigned programs/projects, sets deadlines, analyzed issues, and provided recommendations for VFC/ASN immunization educational material • Coordinated between divisions within the Immunization program for education presentation and materials • Obtained knowledge of City, State, and Federal policies and regulations especially as related to immunizations

• Health Program Specialist II - COVID-19 Vaccine Response

  • Dec 2020 - Jun 2021

  San Antonio, Texas, United States • Collaborated supervision for 25 temporary and City of San Antonio employees in daily activities for vaccine administration and data entry • Conducted, maintained, cleaned, and analyzed daily tally reports in Excel • Provided daily training, managed staff onboarding procedures, and handled administrative duties for new staff and City of San Antonio volunteers • Created multiple vaccine consent forms for mass vaccination clinics and drive-thru events • Created process mapping for… Show more • Collaborated supervision for 25 temporary and City of San Antonio employees in daily activities for vaccine administration and data entry • Conducted, maintained, cleaned, and analyzed daily tally reports in Excel • Provided daily training, managed staff onboarding procedures, and handled administrative duties for new staff and City of San Antonio volunteers • Created multiple vaccine consent forms for mass vaccination clinics and drive-thru events • Created process mapping for data entry and vaccine management screening for COVID-19 vaccines and databases • Collaborated with different programs and vendors to receive adequate equipment and supplies needed for mass vaccination clinics • Trained and educated staff alongside volunteers on COVID-19 vaccine information and Texas Immniztion Registry (ImmTrac2) procedures

• Health Program Specialist II - Immunization Outreach, Education, and Partnership Program

  • Dec 2019 - May 2021

  San Antonio, Texas, United States • Supervised the Immunization Outreach, Education, and Partnership (IOEP) Program (3 individuals) and the Vaccine Strike Team (7 individuals) • Oversaw, planned, and evaluated public health education program activities for the San Antonio Metro Health IOEP Program, Flu Vaccine Strike Team, and managed the IOEP Immunization Clinic. • Provided consultative services and technical assistance to program staff, governmental agencies, and community organizations • Worked with partners across… Show more • Supervised the Immunization Outreach, Education, and Partnership (IOEP) Program (3 individuals) and the Vaccine Strike Team (7 individuals) • Oversaw, planned, and evaluated public health education program activities for the San Antonio Metro Health IOEP Program, Flu Vaccine Strike Team, and managed the IOEP Immunization Clinic. • Provided consultative services and technical assistance to program staff, governmental agencies, and community organizations • Worked with partners across sectors including schools, healthcare settings, and community settings • Work is generally investigative, regulatory, educational, and consultative in nature. • Supported the promotion of vaccines and activities to increase immunizations among adults, adolescents, and children through short-term and long-term social media and educational campaigns • Led the Immunize San Antonio (IZSA) Coalition, creating collaborations and partnerships • Developed, coordinated, and presented public health educational activities, process mapping, and outreach clinics for organizations and groups in the local community, including the provision of educational materials and content • Interviewed persons to determine demographics, medically relevant information, and risk factor data and then counseled patients concerning risk reduction and behavior modification • Collected, organized, analyzed, and prepared materials in response to public health information and report requests, as well as created reports for research studies, surveys, and audits

• Interim Senior Management Analyst

  • Sep 2020 - Feb 2021

  San Antonio, Texas, United States • Supervised a team of 11 individuals as Interim Senior Management Analyst while conducting the roles of Health Program Specialist and Community Service Supervisor (CSS) • Managed collaborations with the Outreach Immunization Clinic and Immunization Main Clinic • Directed meetings and set up vaccine clinics and vaccine drive-thru clinics with members from different organizations across the city; UT Health Medical Students, UT Health Frontera Program, UIW Nursing Program, UIW Medical… Show more • Supervised a team of 11 individuals as Interim Senior Management Analyst while conducting the roles of Health Program Specialist and Community Service Supervisor (CSS) • Managed collaborations with the Outreach Immunization Clinic and Immunization Main Clinic • Directed meetings and set up vaccine clinics and vaccine drive-thru clinics with members from different organizations across the city; UT Health Medical Students, UT Health Frontera Program, UIW Nursing Program, UIW Medical Program, UIW Pharmacy Program, Haven for Hope, City Council District Offices, VIA Transportation, Metro Health Healthy Neighborhoods, and many community outreach programs • Conducted interviews and selected appropriate personnel to assist in Outreach/Strike Team events • Collected, organized, analyzed, and prepared materials in response to public health information and report requests, as well as created reports for research studies, surveys, and audits As CSS: • Conducted monthly vaccine inventory analysis, vaccine administration reports, and weekly critical issue reports • Adhered to CDC, DSHS, and SAMHD policy development and guidelines for vaccines • Conducted professional work coordinating projects and activities between community organizations, various departments, and clinical • Maintained the role as the primary provider for VFC/ASN PIN: 145

• Health Program Specialist II - COVID-19 Pandemic Response

  • Mar 2020 - Aug 2020

  San Antonio, Texas, United States • Supervised 25 temporary and City of San Antonio employees in daily activities • Oversaw and gave best practices guidance to the Medical Provider Line staff and Fax/Persons Under Investigation (PUI) team and ensured adherence to the San Antonio Metro Health (SAMHD) policy development with COVID-19 • Maintained, cleaned, analyzed, and produced reports from the Close Contact and 14-Day Recovery databases • Created process mapping for COVID-19 Close Contacts, 14-Day Recovery, and other… Show more • Supervised 25 temporary and City of San Antonio employees in daily activities • Oversaw and gave best practices guidance to the Medical Provider Line staff and Fax/Persons Under Investigation (PUI) team and ensured adherence to the San Antonio Metro Health (SAMHD) policy development with COVID-19 • Maintained, cleaned, analyzed, and produced reports from the Close Contact and 14-Day Recovery databases • Created process mapping for COVID-19 Close Contacts, 14-Day Recovery, and other COVID-19 processes • Provided training, managed onboarding procedures, and handled administrative duties for new staff across various SAMHD divisions and departments • Handled and processed over 3,000 incoming electronic faxes and provided guidance on Adobe Acrobat Pro • Oversaw reception of testing specimens to Metro Health Lab



City of San Antonio Metropolitan Health District

• United States
• Government Administration
• 100 - 200 Employee

• Health Program Specialist I: Immunization Outreach Education Program

  • Nov 2017 - Dec 2019

  San Antonio, Texas Area • Improved immunization rates through clinical outreach events, education, and community partnerships • Supervised 2 admins through the preparation and action of clinical outreach events • Created and conducted presentations and resources on vaccine-preventable diseases, immunization schedules, and immunization education to medical professionals, staff, and community organizations • Developed and maintained weekly, monthly, and quarterly reports for clinical statistics, literature… Show more • Improved immunization rates through clinical outreach events, education, and community partnerships • Supervised 2 admins through the preparation and action of clinical outreach events • Created and conducted presentations and resources on vaccine-preventable diseases, immunization schedules, and immunization education to medical professionals, staff, and community organizations • Developed and maintained weekly, monthly, and quarterly reports for clinical statistics, literature distribution, social media posts, and vaccine management analysis • Assisted in monthly vaccine inventory counts, vaccine transfers, receiving and organizing vaccines, reporting to DSHS, vaccine storage and handling, and supported the role of TVFC/ASN providers as immunization champion • Developed and created media posts for all social media platforms, focusing on specific and current vaccine awareness objectives and campaigns using evidence-based strategies and standards • Maintained bi-monthly updates for the Metro Health Immunization Program website page. Utilized CDC resources to promote special events and planned health initiatives • Assisted in data entry of vaccines from clinical events into vaccine databases (San Antonio Immunization Repository system- SAIRS & Texas Immunization Registry -ImmTrac2 ) • Assisted in clinical event prepping, storage, and handling of vaccine transfers to and from event locations • Responsible for screening patients during clinical events and recommended appropriate vaccines/eligibility • Nurtured developing community partnerships and helped maintain communication with existing contacts • Conducted training on vaccine education, software program updates, and data analysis/input • Supported Immunize San Antonio (IZSA) Coalition monthly meetings by planning, drafting meeting minutes, researching coalition practices, and tracked/completed implementation activities and follow-ups

• Health Program Specialist I - (QA/AFIX) -HPV Immunizations

  • Dec 2016 - Oct 2017

  San Antonio, Texas Area • Assessed and helped improve adolescent immunization rates for VFC providers within AFIX program in adherence to CDC policy development • Supervised 1 admin through site visit preparations and recourse preparation • Developed, prepared, and conducted educational presentations within clinics and community settings • Developed weekly and monthly assessment reports • Handled public health programs to implement quality improvement plans and training to enrolled VFC providers •… Show more • Assessed and helped improve adolescent immunization rates for VFC providers within AFIX program in adherence to CDC policy development • Supervised 1 admin through site visit preparations and recourse preparation • Developed, prepared, and conducted educational presentations within clinics and community settings • Developed weekly and monthly assessment reports • Handled public health programs to implement quality improvement plans and training to enrolled VFC providers • Assisted with QA/AFIX reports, monthly newsletters, and developing accurate coverage levels • Maintained databases and prepared comprehensive analysis reports on program activities