Experience

Hotelbeds

• Spain
• Leisure, Travel & Tourism
• 700 & Above Employee

• Market Manager- (Hongkong Macau & South China )

  • Jan 2021 - Present

  Sourcing

• Key Account Manager- South China

  • Sep 2017 - Jan 2021

  Develop Key accounts for Bedsonline.com



Intercontinental Huizhou hotel

• Shenzhen

• Director of Sales

  • Aug 2016 - Feb 2017

  -Supporting the DOSM for the daily work and manage the team . -Taking care of all segment , MICE, Travel agent , Corporate ,OTA -Leading the remote sales team around 6-7 sales ( team members are base in shenzhen , guangzhou , huizhou )for hunting new accounts -Supporting the DOSM for the daily work and manage the team . -Taking care of all segment , MICE, Travel agent , Corporate ,OTA -Leading the remote sales team around 6-7 sales ( team members are base in shenzhen , guangzhou , huizhou )for hunting new accounts



Intercontinental Hotel Shenzhen

• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Jun 2014 - Aug 2016

  - Leading the Business Development team to develop new accounts ,specially in IT industry . -Taking care more than 100 key existing accounts .Maintain clients relationship specially for embassy ,foreign chambers,goverment etc. -REVENUE CONTRIDUBION : Complete goal at CNY 1,500,000 monthly -ACHIEVMENT : successfully newly sign in /rescue the big volume traveling accounts : such as Apple , Intel , Siemens , - Leading the Business Development team to develop new accounts ,specially in IT industry . -Taking care more than 100 key existing accounts .Maintain clients relationship specially for embassy ,foreign chambers,goverment etc. -REVENUE CONTRIDUBION : Complete goal at CNY 1,500,000 monthly -ACHIEVMENT : successfully newly sign in /rescue the big volume traveling accounts : such as Apple , Intel , Siemens ,



IHG -ETG Portfolio Hotels

• Chengdu, Sichuan, China

• Senior Area Sales Manager

  • Jan 2014 - May 2014

  TASK FORCE :Leading the KNR Corporate Team (4 members) , taking care of Key Corporate accounts contracts for 9 properties : Intercontinental Chengdu Global Center Intercontinental Chengdu Century City Intercontinental Heilong Lake Intercontinental Jiuzhaigou Intercontinental Wuhan Intercontinental Lasha Holiday Inn Century City (East ) Holiday Inn Century City (West ) Holiday Inn Jiuzhaigou Achievement : set up the new RFP team , joining the Pre-openning team for IC global center to set up their sales system . Show less



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Key Account Sales Executive

  • Mar 2011 - Jan 2014

  - Relocated to IHG World Wide sales center in Manila as the global sales and support the China market. -Key account management : Manage 30++ IHG Global accounts and Strategy Key account in all segment , winning more market share YOY . -Business Development : Discover and further develop 100++ incubation accounts ,focus on Hong Kong ,Macau ,Taiwan Market . - Achievement : Leading the IHG RFP Greater China Support: join IHG RFP Service Bureau to Support 200 ++Greater China Hotel for IHG RFP in Lanyon, coaching hotel on RFP Submission and Navigation . Show less



Crowne Plaza® Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Senior Sales Consultant

  • Jan 2008 - Feb 2011

  -Lead Agent role in the Voice team of Call Center : -Customer care,monitor customer satisfaction and taking care of Priority Club Membership issue .Handling complaint case and follow up -Supporting the global sales team for booking hotels worldwide . -Ensure the call quality and customer service levels specially for Micro team (luxury brand hotels ) and ensure the attainment goal are achieved ( monitor operational metric ,daily, weekly ,monthly , quarterly ) -Lead Agent role in the Voice team of Call Center : -Customer care,monitor customer satisfaction and taking care of Priority Club Membership issue .Handling complaint case and follow up -Supporting the global sales team for booking hotels worldwide . -Ensure the call quality and customer service levels specially for Micro team (luxury brand hotels ) and ensure the attainment goal are achieved ( monitor operational metric ,daily, weekly ,monthly , quarterly )



Crowne Plaza Chengdu City Center

• Italy
• Hospitality
• 1 - 100 Employee

• Reservation Clerk

  • 2006 - 2008

  Internship Internship