Experience

Xiamen Airlines

• China
• Airlines and Aviation
• 100 - 200 Employee

• Duty Officer

  • Sep 2017 - Present

• Duty Officer

  • Oct 2013 - Present

  Based in Xiamen, Xiamen Air is a up-rising star amount China airliners. Xiamen Air focus on bringing the best traveling experience combing with traditional hospitality of Weinan spirit. As a duty officer at Taoyuan International airport, I am playing as role of duty manager, I work closely with the ground handling team to deliver the excellent customer experience, carry out our warm service with smile, and meeting the punctuality and safety at the same time. I also managed to develop and maintain communication channel between our high-value and frequent flyer in close is another expertise for me at current position.



Cathay Pacific

• Hong Kong
• Airlines and Aviation
• 700 & Above Employee

• Customer Service

  • May 2012 - May 2013

  Deliver the world-class airline service of Cathay Pacific Airway at Taoyuan International airport. Experienced in check-in, ticketing, and luggage service. Deliver the world-class airline service of Cathay Pacific Airway at Taoyuan International airport. Experienced in check-in, ticketing, and luggage service.



QUT (Queensland University of Technology)

• Australia
• Higher Education
• 700 & Above Employee

• Student service agent

  • Dec 2010 - Dec 2011



NGO for physical challenge per-school children

• Taoyuan, Taiwan

• Social worker

  • 2009 - 2010