Experience

MidCap Financial

• United States
• Financial Services
• 200 - 300 Employee

• Chief Technology Officer

  • Jan 2023 - Present

• Head of Technology / CISO

  • Jan 2021 - Dec 2022

  Bethesda, Maryland

• Head of Technology /Director - IT, Cybersecurity, Business Systems

  • Jan 2018 - Dec 2020

• VP Information Technology

  • Sep 2016 - Dec 2017



Dataprise

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• CIO/CISO consultant - Enterprise IT Strategy Lead

  • Jul 2013 - Sep 2016

  Washington D.C. Metro Area • Develop IT Strategy including Information Security Strategy by partnering with our client's senior management, and gaining thorough understanding of the client's business processes and goals, performing network gap analysis, and recommending technologies or improvements that can best support their overall company objectives and compliance requirements • Strengthen IT environments through risk analysis and business impact analysis, identifying vulnerabilities associated with technology… Show more • Develop IT Strategy including Information Security Strategy by partnering with our client's senior management, and gaining thorough understanding of the client's business processes and goals, performing network gap analysis, and recommending technologies or improvements that can best support their overall company objectives and compliance requirements • Strengthen IT environments through risk analysis and business impact analysis, identifying vulnerabilities associated with technology solutions and options, implement fixes to correct or mitigate those risks • Analyze all factors to determine that the technology options under consideration are fully aligned with strategic, compliance (HIPAA, FISMA etc.) and operational objectives. • Orchestrate complex projects from design and development to production. Conduct technology research and due diligence on multiple technologies available for a particular project, guiding clients to select the best option for their business problem. • Perform technology cost analysis in determining the true value of a technology investment (capital expenses, operating expenses, etc.) and outline the return on investment and the total cost of ownership. • Provide formal planning and budgeting for clients. • Manage technology-related vendors (ISP, telephony, hardware) and all aspects of vendor selection/management such as the request for information process, RFP creation, price negotiation, vendor selection, contract management, implementation management. • Oversee day-to-day IT operations and provide meaningful reporting to key stakeholders • Supervise and mentor high-performing project engineers with different skillset and expertise Show less



Chelsea Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Managing Director, IT Operations and Client Services

  • Apr 2011 - Mar 2013

  New York, NY •Managed several IT projects concurrently including but not limited to office IT infrastructure relocation for a hedge fund, outsourced technology support, data and exchange migration, data backup Implementation, systems virtualization, disaster recovery and business continuity implementation, Co-location and cloud solutions, systems enhancement, and desktop roll-outs. • Served as a strategic consultant to high profile clients shaping their technical vision and strategy by aligning their… Show more •Managed several IT projects concurrently including but not limited to office IT infrastructure relocation for a hedge fund, outsourced technology support, data and exchange migration, data backup Implementation, systems virtualization, disaster recovery and business continuity implementation, Co-location and cloud solutions, systems enhancement, and desktop roll-outs. • Served as a strategic consultant to high profile clients shaping their technical vision and strategy by aligning their IT policies, procedures, infrastructure with their organization's goals, business needs, industry needs and compliance requirements. Instituted previously non-existent project management guidelines within organization to improve ability to meet time lines, budget, and objectives. • Oversaw full-scope account management from new proposal development, pricing, vendor management and contract negotiations, to deliverables and status reporting to client executives. • Prepared and submitted monthly and quarterly executive reports to CEO and managing directors. • Successfully managed 75+ accounts in New York and Miami through regular onsite meetings, responding to inquiries on services, and recommending new technologies. • Administered client services including customized product trainings, account reviews, IT strategy meetings, IT budget reporting, and emerging technologies sessions. • Closely partnered with Sales, vCTO and Operations to meet broad-based customers’ needs and managed IT services spanning 24x7 helpdesk and technical support, remote infrastructure management, disaster recovery and business continuity, offsite backup, data storage and replication, and network architecture.

• IT Operations Manager

  • Jun 2007 - May 2011

  New York, NY managed a high-performing team of 10+ systems engineers and the service desk team in New York and Miami. • Proactively established site-specific best practices, procedures, and documentation, and streamlined processes to eliminate future problems. • Project-managed data and email migration to cloud solution, disaster recovery site implementation, infrastructure refresh, Windows 7 roll-out, and private cloud implementation. • Developed and implemented preventive maintenance standards… Show more managed a high-performing team of 10+ systems engineers and the service desk team in New York and Miami. • Proactively established site-specific best practices, procedures, and documentation, and streamlined processes to eliminate future problems. • Project-managed data and email migration to cloud solution, disaster recovery site implementation, infrastructure refresh, Windows 7 roll-out, and private cloud implementation. • Developed and implemented preventive maintenance standards and checklist for all clients’ IT infrastructure to maintain flawless network stability and uptime. • Prepared, distributed and analyzed comprehensive reports for business/operational/financial performance. • Recruited qualified support staff, provided training and mentoring, and performed career path planning with other managers • Played an integral role in implementation and administration of company’s CRM and PSA solutions.



Montgomery Mortgage Capital.

• Systems Engineer

  • Jul 2006 - May 2007

  Parsipanny, New Jersey • Provided onsite technical support to 125+ employees, exhibiting sharp troubleshooting expertise to maintain hardware, software, wireless devices/phones, and printers. • Functioned as primary point of contact for desktop, application and networking issues, and maintained Active Directory accounts, passwords, and groups for all employees.



IDT Corporation

• United States
• Telecommunications
• 700 & Above Employee

• Technical Support Network Engineer

  • May 2005 - Jul 2006

  Newark, NJ • Exercised significant technical acumen toward supporting 1,000+ employees remotely and onsite. • Troubleshot and swiftly resolved connectivity issues between branch offices and individual users in remote locations. • Installed and configured Windows PC and server O/S including associated applications. • Maintained accurate inventory of computer systems and cooperated with Finance department to meticulously track assets. • Trained, coached and led IT Support Team in mastering new… Show more • Exercised significant technical acumen toward supporting 1,000+ employees remotely and onsite. • Troubleshot and swiftly resolved connectivity issues between branch offices and individual users in remote locations. • Installed and configured Windows PC and server O/S including associated applications. • Maintained accurate inventory of computer systems and cooperated with Finance department to meticulously track assets. • Trained, coached and led IT Support Team in mastering new department processes and procedures. Show less