Experience

Hunter Furniture Co

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Assistant Customer Care Manager

  • Jul 2021 - Present

  Assisting workflow management and support of the Customer Care Team, purchasing, communicating with external suppliers, customers, and retail staff/stores. Assisting workflow management and support of the Customer Care Team, purchasing, communicating with external suppliers, customers, and retail staff/stores.



GLOBAL CULTURE LTD

• Retail Apparel and Fashion
• 1 - 100 Employee

• Group Retail Manager

  • Jan 2017 - Jan 2020

  Maximizing sales, profit and market share throughout the store network through effective management and leadership of the teams, monitoring stock production and product development and overall operations focus, company growth, direction, marketing and implementing company objectives. Opened 4 new stores, managing a total of 12 stores across the country. Championed the Jewelry product category for stores, growing and improving ranges, sourcing new ranges and staff training. Maximizing sales, profit and market share throughout the store network through effective management and leadership of the teams, monitoring stock production and product development and overall operations focus, company growth, direction, marketing and implementing company objectives. Opened 4 new stores, managing a total of 12 stores across the country. Championed the Jewelry product category for stores, growing and improving ranges, sourcing new ranges and staff training.



NOOD TRADING LTD

• New Zealand
• Retail
• 1 - 100 Employee

• Retail Operations Manager

  • Dec 2010 - Dec 2016

  Successfully managing and supporting all daily operational requirements within the retail environment, and assisting in advance planning and liaison with all other departments. Managed between 16 to 23 stores over time in role - Store and staff recruitment and development, store opening and closures, performance management, building company policies and procedures, brand changeover and merchandising. Successfully managing and supporting all daily operational requirements within the retail environment, and assisting in advance planning and liaison with all other departments. Managed between 16 to 23 stores over time in role - Store and staff recruitment and development, store opening and closures, performance management, building company policies and procedures, brand changeover and merchandising.



Dogs Breakfast Trading Company

• Retail
• 1 - 100 Employee

• Retail Operations Support

  • Aug 2008 - Dec 2010

  Assisting Retail Operations Manager with providing hands on management and support of all daily operational requirements within the retail environment for the company and 23 stores. Responsibility for full store refits and brand merchandising changes from Arbuckles stores to Dogs Breakfast Trading Company stores. Planned and ran all store stock takes, assisted in building Store Managers Manuals, Procedures Manuals and updating staff contracts. Sale and promotion planning for stores. Assisting Retail Operations Manager with providing hands on management and support of all daily operational requirements within the retail environment for the company and 23 stores. Responsibility for full store refits and brand merchandising changes from Arbuckles stores to Dogs Breakfast Trading Company stores. Planned and ran all store stock takes, assisted in building Store Managers Manuals, Procedures Manuals and updating staff contracts. Sale and promotion planning for stores.



Impulse Imports

• Christchurch, Canterbury, New Zealand

• Retail Manager

  • Sep 2006 - Aug 2008

  Ensuring store ran to full potential, optimising all opportunities to increase business. Implementing and overseeing companies Procedures and Development, as Floor Manager. (6 month break taken for travelling) Ensuring store ran to full potential, optimising all opportunities to increase business. Implementing and overseeing companies Procedures and Development, as Floor Manager. (6 month break taken for travelling)



Ballantynes Department Store

• Fashion Buyer

  • Aug 2005 - Mar 2006

  Planning, purchasing and promoting merchandise for the Contemporary Lounge - J Ballantyne and Co Ltd.

• Retail Store Manager

  • Mar 2005 - Aug 2005

  Managing, training, and motivating and lead team, while overseeing daily operations of running a store.

• Assistant Marketing Manager

  • Sep 2004 - Mar 2005

  Assisting in the planning, buying, marketing, recruitment, set up and opening of Contemporary Lounge - J Ballantyne and Co Ltd.