• Feb 2023 - Present

The below, plus:- Place orders for coffee, food, and supplies- Receive shipments of goods and supplies- Resolve customer inquiries and concerns- Relay customer feedback to management

• Sep 2021 - Present

- Prepare and serve customers various food and drink items- Connect with customers and foster a loyal customer base- Maintain cleanliness and a safe work environment

• Sep 2022 - Apr 2023

- Lead and directed the Executive of the Association in its various endeavours- Acted as liaison with the University, uOttawa students’ union, and Conflict Studies and Human Rights Students’ Association- Sat on the Faculty Council as the undergraduate representative of the Graduate School of Public and International Affairs ->Met with the Dean and Vice-Deans of the Faculty and other members of the Faculty’s administration and governance ->Discussed topics relating to academic affairs and university governance- Sat on the Undergraduate Studies Committee as the undergraduate student representative ->Reviewed the structure, policies, and integrity of uOttawa programs- Sat on the Student-Dean Dialogue Council as the representative of the Conflict Studies and Human Rights Students' Association ->Discussed topics and issues about the student experience in the Faculty- Sat on the University of Ottawa Students' Union's Presidents Round Table ->Participated in discussions relating to the relationship between the uOttawa Students’ Union and the various students’ associations- Assumed role of Vice President of Finance in November 2022 Show less

• Sep 2021 - Aug 2022

Upper-year mentor for a first-year student. Assisted them with academics and other university affairs.

• May 2020 - Oct 2021

-Ran and maintained all social media pages-Ensured the website was regularly updated and current-Created and sent mass emails to the student body-Maintained communications with the Association's Executive, the University of Ottawa Students’ Union, and the University of Ottawa administration-Attended weekly meetings and assisted in the planning and execution of all events, initiatives, and campaigns-Created marketing and promotional materials for all events, initiatives, and campaigns Show less

Youth Move Specialist

• Jun 2022 - Aug 2022

-Plan, organize, and coordinate programming for youth aged 10-18 -Work collaboratively with a team leading activities for 10-30 youth -Provide one-on-one support to youth to foster positive development -Identify youth’s strengths and areas of improvement to drive growth -Plan, organize, and coordinate programming for youth aged 10-18 -Work collaboratively with a team leading activities for 10-30 youth -Provide one-on-one support to youth to foster positive development -Identify youth’s strengths and areas of improvement to drive growth

• Jul 2020 - Jul 2021

The below, plus:- Produced customer orders using various machines and equipment- Provided customer service for Print and Marketing-related queries- Assisted customers using self-serve machines while ensuring the efficiency and productivity of the print centre as a whole- Create shipment labels, accept pre-paid packages, and release delivered packages for customers using one of four supported courrier services in-store- Refer business customers to Business Development Managers and other professionals to supply customers with better access to print and marketing services Show less

• Jan 2018 - Jul 2020

- Provided customer service in person and over the phone- Performed transactions, returns, exchanges, and other services- Maintained customer satisfaction by providing friendly, reliable, prompt, and personable service

Front of House

• Jun 2019 - Sep 2020

- Served gelato, espresso, coffees, and other menu items - Processed transactions and returns; provided customer service - Washed dishes; cleaned front of house, gelato bar, and equipment - Maintained a safe working environment - Served gelato, espresso, coffees, and other menu items - Processed transactions and returns; provided customer service - Washed dishes; cleaned front of house, gelato bar, and equipment - Maintained a safe working environment