Pekka Ikonen

Team Lead | Service Manager at Unikie
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Contact Information
us****@****om
(386) 825-5501
Location
Kangasala, Pirkanmaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • Swedish Limited working proficiency
  • English Full professional proficiency

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Pekka Ylenius

Pekka was one of biggest internal customers of our service. Many good improvements was done to our service by proposed Pekka. He was really looking closely all the features of out service giving good feedback to us. Cooperation between our team and Pekka worked seamlessly.

Mikko Paukkila

Pekka has excellent knowledge of software releasing processes & tools areas. He is good in thinking the big picture thoroughly. He is very good in creating networks with many people. Pekka has active touch. Whenever there is an issue that needs to be taken care, Pekka really makes sure that things are solved. He communicates openly and uses his many networks to reach the goal that is needed.

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Credentials

  • 2020 Hubspot Champion User
    HubSpot
    Feb, 2020
    - Nov, 2024

Experience

    • Finland
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Team Lead | Service Manager
      • Jun 2023 - Present

      Team lead for customer project members under my service management umbrella.

    • Service Manager
      • Apr 2023 - Present

      Currently working as a Service Manager on Automotive & Industry segments customer projects and service management function development within the company.

    • Project Manager
      • May 2022 - Apr 2023

      Working on automation and measurements technologies sector customer development- and delivery projects at the moment. In addition handling technical account customer account management responsibilities.

    • Customer oriented projects & technologies professional
      • Aug 2021 - May 2022

      Customer centric project professional with technical background open for new opportunities. Through my work history I have worked from a small startup to major finnish and international corporations on roles from technical engineer to technical team leading, marketing, project- and product management on various business-, organizational function- and technology areas. Agile projectwork, fluent communications through the organization and timely handling of issues not forgetting… Show more Customer centric project professional with technical background open for new opportunities. Through my work history I have worked from a small startup to major finnish and international corporations on roles from technical engineer to technical team leading, marketing, project- and product management on various business-, organizational function- and technology areas. Agile projectwork, fluent communications through the organization and timely handling of issues not forgetting quality comes to me naturally. My drivers are curiosity of learning new things, dealing issues efficiently but humanly in networked project environment and sense of going forward serving customer business growth on the way. Outside my work circles my family, games and nature are examples of good life balancers and recharge points. Show less Customer centric project professional with technical background open for new opportunities. Through my work history I have worked from a small startup to major finnish and international corporations on roles from technical engineer to technical team leading, marketing, project- and product management on various business-, organizational function- and technology areas. Agile projectwork, fluent communications through the organization and timely handling of issues not forgetting… Show more Customer centric project professional with technical background open for new opportunities. Through my work history I have worked from a small startup to major finnish and international corporations on roles from technical engineer to technical team leading, marketing, project- and product management on various business-, organizational function- and technology areas. Agile projectwork, fluent communications through the organization and timely handling of issues not forgetting quality comes to me naturally. My drivers are curiosity of learning new things, dealing issues efficiently but humanly in networked project environment and sense of going forward serving customer business growth on the way. Outside my work circles my family, games and nature are examples of good life balancers and recharge points. Show less

    • Finland
    • Software Development
    • Growth Hacker
      • Oct 2016 - Jul 2021

      In my Growth Hacker role I have propelled dynamic and cost efficient operating of our digital marketing channels including martech & CRM platforms, partner media agencies work coordination as well as marketing performance reporting with budjetary and ROI responsibilities. In addition I have driven innovative sales prospecting, growth experimenting and agile collaborative work over silos and functions of our business unit. In my Growth Hacker role I have propelled dynamic and cost efficient operating of our digital marketing channels including martech & CRM platforms, partner media agencies work coordination as well as marketing performance reporting with budjetary and ROI responsibilities. In addition I have driven innovative sales prospecting, growth experimenting and agile collaborative work over silos and functions of our business unit.

    • Finland
    • Financial Services
    • 700 & Above Employee
    • Marketing Technology Specialist
      • Aug 2019 - Apr 2021

      I operated and developed our business unit's product marketing & sales technologies deck from the very beginning to optimized marketing machine. In addition I took care of running and coordinating our digital advertising and marketing partners co-operation projects. #marketing automation & -CRM #ppc #analytics #funnel optimization #customer insights #someads #exhibitions and events #promotion #sales support #prospecting #analytics #process #martech architecture #data #project management #agile… Show more I operated and developed our business unit's product marketing & sales technologies deck from the very beginning to optimized marketing machine. In addition I took care of running and coordinating our digital advertising and marketing partners co-operation projects. #marketing automation & -CRM #ppc #analytics #funnel optimization #customer insights #someads #exhibitions and events #promotion #sales support #prospecting #analytics #process #martech architecture #data #project management #agile methodologies #scrum #sales growth #revenue Show less I operated and developed our business unit's product marketing & sales technologies deck from the very beginning to optimized marketing machine. In addition I took care of running and coordinating our digital advertising and marketing partners co-operation projects. #marketing automation & -CRM #ppc #analytics #funnel optimization #customer insights #someads #exhibitions and events #promotion #sales support #prospecting #analytics #process #martech architecture #data #project management #agile… Show more I operated and developed our business unit's product marketing & sales technologies deck from the very beginning to optimized marketing machine. In addition I took care of running and coordinating our digital advertising and marketing partners co-operation projects. #marketing automation & -CRM #ppc #analytics #funnel optimization #customer insights #someads #exhibitions and events #promotion #sales support #prospecting #analytics #process #martech architecture #data #project management #agile methodologies #scrum #sales growth #revenue Show less

    • Production Manager
      • Aug 2013 - Jul 2015

      As a production manager I handled roll-outs of production deliveries, production processes planning and ‑development, setup and maintain of technical production environments. In addition I assisted in customer care, sales support, suppliers collaboration and practical marketing activities. As a production manager I handled roll-outs of production deliveries, production processes planning and ‑development, setup and maintain of technical production environments. In addition I assisted in customer care, sales support, suppliers collaboration and practical marketing activities.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Specialist
      • Oct 2011 - Jun 2012

      - Sales support innovation work and prototyping on various idea teams. - Technology competence transfer from STE to Accenture (as part of low level camera team). - Sales support innovation work and prototyping on various idea teams. - Technology competence transfer from STE to Accenture (as part of low level camera team).

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Specialist
      • Jan 2011 - Oct 2011

      SW Update delivery channel tool, process & guidance support specialist : - Responsible on delivery channel tools, processes & guidances improvement & -solution planning, change coordination and - deployment including end user guidance. - Managing of virtual work forum up to 50 people on topical scope.

    • Project Manager
      • Jul 2008 - Jan 2011

      Nokia SW Logistic support organisation project manager consulting role for Nokia's SW Update technology program: - Responsible on delivery channel tools, processes & guidances improvement & -solution planning and coordination, and change deployment including end user guidance. - Managing of virtual work forum up to 50 people on topical scope.

    • Project Manager
      • Oct 2007 - Jul 2008

      Integration project planning for technology programs' agile sw development and releasing activities & collaboration management with delivery entities: - USB On-The-Go, connectivity feature technology program integration project planning. - User Interface renewal technology program Continuous Integration- and interdependent agile SWD teams release setup planning and release CI use support. - Configurability improvements technology program development code branch- & release… Show more Integration project planning for technology programs' agile sw development and releasing activities & collaboration management with delivery entities: - USB On-The-Go, connectivity feature technology program integration project planning. - User Interface renewal technology program Continuous Integration- and interdependent agile SWD teams release setup planning and release CI use support. - Configurability improvements technology program development code branch- & release planning. - Interface -& collaboration facilitating between technology programs & releasing organization.

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Technical & Team Lead on S60 SW Release Integration
      • Oct 2003 - Aug 2007

      - Nokia S60 phone release integration team leading (up to 8 persons). - Release issues problem solving with (Nokia & Nokia external) teams. - Planning and organizing (mix of Nokia & externals) team meetings & - work activities.

    • S60 SW Release Integration Engineer
      • Jun 2003 - Sep 2003

      - S60 SW Release integration to proto HW. - S60 SW Release smoke testing on emulator and HW. - Integration problem solving and – fixing.

    • BSC Tech support engineer
      • Mar 2003 - May 2003

      - Nokia BSC (Base Station Controller) technical Support. - BSC lab SW & HW maintain. - Customer fault solving.

    • SW Engineer
      • Feb 2002 - Feb 2003

      - DX200 Tetra system database specialist team technical support. - DX200 Tetra system database development and - maintain as part of Nokia PMR database development team.

    • SW Engineer
      • Jan 1999 - Jan 2002

      New processor technology SW- & HW adapting from early proto until productization for DX200 MTX switch based on my thesis work.

    • Trainee
      • May 1998 - Dec 1998

      Research- & thesis work on DX200 MTX processor technology upgrade project.

Education

  • Aalto University Executive Education Ltd
    Digiajan asiakkuuspäällikkö F.E.C. (Digital Key Account Manager), Digital marketing, Digital Account Management
    2016 - 2017
  • Mikkeli Polytechnic
    Bachelor of Science - BS, Telecommunications
    1993 - 1999
  • Universitetet i Bergen (UiB)
    System Dynamics
    1996 - 1997
  • Aalto University Executive Education Ltd

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