Experience

P2i

• United Kingdom
• Nanotechnology Research
• 100 - 200 Employee

• Senior Manager, Head of Technical Support Specialist

  • Apr 2017 - Present

  • Manage and lead Technical Support Specialist (TSS) team to support sales team in winning business, and maintain the relationship with technical teams of customers (Huawei, Vivo, Xiaomi, Bose, ZTE, Longcheer， and other brand and ODM customers in consumer electronics and IOT industries)• Plan and participate in sales strategy from technical aspect by providing the insights from customers and market,• Manage TSS team in pre-sales technical interaction with customer, and providing customized technical solutions,• Manage the team in securing business opportunities by winning customer NPI projects technically,• Manage the team in solving the high level technical issues escalated from on-site engineer team,• Lead the team in supporting R&D projects: process optimization, product improvement and so on,• Manage Shenzhen application lab and technology transferring from UK RD centre to China.

• Technical Program Manager

  • Mar 2015 - Sep 2016

  • Leading customer projects to evaluate and deploy company’s technology,• Managing technical projects such as technology application on new products and new process implementation,• Supporting sales team in winning business by joining technical meetings and solving technical issues, successfully won the business with Huawei and Vivo by securing the design-win in their new products,• Leading major trouble-shooting investigations that get escalated to the team from other department such as operation team and production team,• Leading technology transfer from UK R&D center to Shenzhen development center.



HGST, a Western Digital company

• Senior Engineer

  • Dec 2013 - Mar 2015

  • Leading the new product implementation from the US R&D department to Shenzhen factory.• Managing technical projects such as new parts validation, new testing procedure investigation.• Monitoring the initial mass production at the NPI stage.• Improving the current process for a better yield.• Training and managing the technicians. • Leading the new product implementation from the US R&D department to Shenzhen factory.• Managing technical projects such as new parts validation, new testing procedure investigation.• Monitoring the initial mass production at the NPI stage.• Improving the current process for a better yield.• Training and managing the technicians.



National University of Singapore

• Singapore
• Higher Education
• 700 & Above Employee

• Research Assitant

  • Aug 2009 - Aug 2013

  Development of new advanced functional materialsInvestigation and applications of the new advanced materials Development of new advanced functional materialsInvestigation and applications of the new advanced materials