Experience

Inossem

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Manager

  • Nov 2022 - Present

  understand and support customers' needs and challenges. implement KYC process, collect and verification customers' information to assist with financial transactions, payroll, taxation understand and support customers' needs and challenges. implement KYC process, collect and verification customers' information to assist with financial transactions, payroll, taxation

• Operations Manager

  • Apr 2020 - May 2022

  Analyze and improve your current operational processes cooperate with accounting department to budgeting and planning assist annual auditing with external auditors Foster a positive, productive, and accountable work environment Help develop department goals and objectives Assist with hiring qualified talent for different departments Analyze and improve your current operational processes cooperate with accounting department to budgeting and planning assist annual auditing with external auditors Foster a positive, productive, and accountable work environment Help develop department goals and objectives Assist with hiring qualified talent for different departments

• • Feb 2018 - May 2018

• • Apr 2017 - Feb 2018

  monitor day-to-day operations, coordinate with accounting and finance departments.


New Oriental Education & Technology Group
• China
• Education Administration Programs
• 100 - 200 Employee
• Senior Program Manager

  • 2007 - Aug 2013