Experience

Snead State Community College

• Higher Education
• 1 - 100 Employee

• Course Instructor

  • Mar 2018 - Present

  Instructor for The Workforce Development Division at Snead State Community College offering training opportunities designed to give you/your employees the skills you need to succeed. We provide personal enrichment classes, professional development opportunities, company, and industry-specific training, and short-term skill training programs aimed at helping everyone in obtaining skills needed in today's workforce. Instructor for The Workforce Development Division at Snead State Community College offering training opportunities designed to give you/your employees the skills you need to succeed. We provide personal enrichment classes, professional development opportunities, company, and industry-specific training, and short-term skill training programs aimed at helping everyone in obtaining skills needed in today's workforce.



DTC Insure, LLC

• Director of Business Operations/Projects

  • Jun 2009 - Jun 2017

  DTC Insure specialized in a cloud-based solutions platform ‘software as a service’ (SaaS) for healthcare and supplementary benefits. Offered and customized SaaS services to Schools, Universities, State and Government sectors. Responsible for managing projects/products from original concept through final implementation. Established best practices, issue processes, and procedures (SOW’s) for implementations and development cycles. Developed strategies, new products, product enhancements, and services for business growth. Defined project scope and objectives, issue proposals, developed detailed work plans, schedules, project estimates, resource plans, and status reports. Provided technical and analytical guidance to project team. Managed business initiatives for cross-functional teams, reconciliations, client relationships, main liaison to partners and operational teams. Ensured adherence to quality standards, reviews, project deliverables and compliance. Interface with all areas affected by the project including end users, computer services, and client services Managed various contracts, tasks, deliverables, issuing and providing contract proposal leadership from Pre-Proposal Preparation through the Post-Submission phase. Identified requirements, negotiated complex orders and contracts, and issue costing for federal government and commercial business. Administrated Requests for Proposals (RFPs) and Requests for Information (RFIs)



Hill Rom

• Manager, Int'l Operations/Client Services

  • Aug 1979 - Sep 2008

  Directed international operations in business development and sales growth strategies. Liaison for all cross functional internal teams and customers. Responsible for corporate and Sarbanes Oxley internal audits compliance. Develop RFP bid packages for new business prospects and government projects. Core responsibilities included project management, inventory controls, contract reviews, sales, export logistics, regulatory and compliance, procurement, customer service, order processing, supervision, finance, and supply chain management. Responsible for training Sales Managers on new systems, products, and process improvement programs. Ensured compliance with FAR and Trade Regulations. Int’l Client Services Team Leader – Hill-Rom, Batesville, IN 1991 – 2000 Senior adviser for team, manage region, training manuals, and assist Manager as needed. Int’l Client Service Representative – Hill-Rom, Batesville, IN 1986 – 1991 Full cycle order management for assigned region. Commissions, discounts, entry, delivery and credit. Engineering Assistance – Hill-Rom, Batesville, IN 1983 – 1986 Provide admin support for changes, blue print files, bill of material records and Engineer support.