Experience

Truly360

• United States
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Coordinator

  • May 2022 - Present



Copper Ridge Dental

• West Jordan, UT

• Front Office Receptionist

  • Nov 2012 - Present



Guardian Consumer Law

• Midvale, UT

• Billing & Finance Assistant

  • Jul 2012 - Nov 2012

  Peggy handles the processing and updating payment information for firm's clients. Peggy receives daily reports on payments that have cleared or declined and updates them to reflect such. Peggy handles the customer service for the billing department to reschedule any payments or discuss any billing issues with clients. Peggy assists with Refund requests to make sure clients are taken care of and happy by the end of the process. Peggy handles the processing and updating payment information for firm's clients. Peggy receives daily reports on payments that have cleared or declined and updates them to reflect such. Peggy handles the customer service for the billing department to reschedule any payments or discuss any billing issues with clients. Peggy assists with Refund requests to make sure clients are taken care of and happy by the end of the process.



CC Brown

• Legal Services
• 1 - 100 Employee

• Executive Assistant

  • Jun 2010 - Jul 2012

  Assistant in special projects as assigned by attorneys. Prepared and filed bankruptcies. Calendar management. Setup and process payments. Assistant in special projects as assigned by attorneys. Prepared and filed bankruptcies. Calendar management. Setup and process payments.



Tejada Law Firm, P.C

• Legal Assistant

  • Jan 2010 - May 2010

  Assisted attorneys with Personal Injury and Family Law cases by gathering important paperwork from clients, requesting medical bills and records, attaining police reports, finishing settlements, drafting demands and mailing proposals. Created files for new clients, oversaw the initial signing of paperwork, and called insurance companies to discuss claims. Updated and maintained over 50 Personal Injury and Family Law cases weekly. Assisted attorneys with Personal Injury and Family Law cases by gathering important paperwork from clients, requesting medical bills and records, attaining police reports, finishing settlements, drafting demands and mailing proposals. Created files for new clients, oversaw the initial signing of paperwork, and called insurance companies to discuss claims. Updated and maintained over 50 Personal Injury and Family Law cases weekly.



Amacai

• Information Services
• 1 - 100 Employee

• Data Specialist

  • May 2007 - Sep 2009

  Analyze and categorize local and national public listings to be sold to clients such as Google, Yahoo, and Yellow Pages.com for consumer research Update existing databases by searching for and adding 250 to 500 terms and attributes on a daily basis through various data mining techniques. Supervise and delegate departmental projects to a team of 3. Instruct team on expectations of project outcomes and help team stay on schedule to meet assignment deadlines Analyze and categorize local and national public listings to be sold to clients such as Google, Yahoo, and Yellow Pages.com for consumer research Update existing databases by searching for and adding 250 to 500 terms and attributes on a daily basis through various data mining techniques. Supervise and delegate departmental projects to a team of 3. Instruct team on expectations of project outcomes and help team stay on schedule to meet assignment deadlines



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Agent

  • May 2007 - May 2008

  Provided customer service to United States Postal Service and American Express by responding to 250-400 service calls per day Helped customers apply for and activate new features on credit card accounts and cross-sold additional features and services for credit card members. Consistently achieved and surpassed the daily quota of 25 percent new sales, by selling additional security, travel, and insurance packages to customers Provided customer service to United States Postal Service and American Express by responding to 250-400 service calls per day Helped customers apply for and activate new features on credit card accounts and cross-sold additional features and services for credit card members. Consistently achieved and surpassed the daily quota of 25 percent new sales, by selling additional security, travel, and insurance packages to customers