Experience

SETS

• Lebanon
• IT Services and IT Consulting
• 1 - 100 Employee

• Microsoft and Citrix Product Manager

  • Nov 2009 - Present



Data Consult

• Saudi Arabia
• Information Technology & Services
• 100 - 200 Employee

• Microsoft Product Manager

  • Oct 2007 - Feb 2009

  Occupations Microsoft Product Manager for Lebanon and Jordan Handling all the commercial transactions related to Microsoft product. (sales cycle) Handling the relation between the customer and Data Consult on Microsoft level Handling the Business relation between Microsoft Lebanon and Data Consult Lebanon Handling the Business relation between Microsoft Jordan and Data Consult Jordan Preparing the full licensing solution with the relevant licensing scheme and price Monitoring and Coordinating with the Vendor all technical trainings and updates Preparing and Maintaining the Business Plan agreed on between Microsoft and Data Consult. (in both countries) Preparing and managing marketing events related to the product Show less



Soft Flow Jdeideh

• Solution Advisor

  • Mar 2006 - Oct 2007

  Occupations IT Solution Advisor using the following products Microsoft, Computer Associates, Business Objects, Citrix, Symantec, McAfee Working with big Enterprises in the following sectors Banks and Financial Institutions Insurance Educational Occupations IT Solution Advisor using the following products Microsoft, Computer Associates, Business Objects, Citrix, Symantec, McAfee Working with big Enterprises in the following sectors Banks and Financial Institutions Insurance Educational



Mindware S.A.L

• Sales and Marketing Coordinator

  • Oct 2002 - Feb 2006

  Responsible for the relation between the customers and the company. Handling customer relationship with the company, and maintaining customer satsifaction Indoor Sales for all software products, responsible for the complete sales cycle. Administration: All administrative work Responsible for ISO internal appraisal Quality Management Operations Invoicing Receiving shipments Accounting Customer accounts Invoicing Responsible for the relation between the customers and the company. Handling customer relationship with the company, and maintaining customer satsifaction Indoor Sales for all software products, responsible for the complete sales cycle. Administration: All administrative work Responsible for ISO internal appraisal Quality Management Operations Invoicing Receiving shipments Accounting Customer accounts Invoicing



Bank of Beirut Ghadir - Lebanon

• Trainee

  • Aug 2001 - Sep 2001

  Occupations Training Counter, Credit Department, LC, and Customer Service. Occupations Training Counter, Credit Department, LC, and Customer Service.



Spinneys Dbayeh-Lebanon

• OccupationsCashier

  • Jun 1998 - Oct 2000

  Customer Service Customer Guide Customer Service Customer Guide