Experience

Thermen Holiday

• Netherlands
• Wellness and Fitness Services
• 1 - 100 Employee

• Horeca medewerkster

  • Jun 2018 - Present



Solina Netherlands B.V.

• Netherlands
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Customer service representative

  • Mar 2018 - Oct 2018



Jadico Wholesale (part of Solina group)

• Rotterdam

• Administrative Assistant

  • Jul 2010 - Feb 2018

  Taking care for answering and sending offers of ship handlers. Handling incoming orders of ship handlers and process them within tight deadlines. Implementing fix price contracts in our system, locate and resolve price issues. Assisting customers and various other Jadico departments regarding to various questions and problems such as sample applications, the postponement of deliveries (or emergency deliveries), alternative products. Working closely with the pickers and logistics department for the correct handling of orders to the customer's standards. Processing and sending of invoices. Taking care of tasks like filing of documents that are related to the purchase and sale Show less



Apple Operations EMEA

• Cork Ireland

• ER Representative

  • Mar 2005 - Jan 2010

  My duties included: - Supporting the Executive offices at Apple and the Public Relations and Legal offices within EMEA. - Provided root cause feedback to related groups for improvement to our processes. - Implemented company policy and maintained a high standard of customer satisfaction. - Independent decision making with regard to warranty exceptions, replacements and refunds (even with incomplete information and within tight deadlines). My duties included: - Supporting the Executive offices at Apple and the Public Relations and Legal offices within EMEA. - Provided root cause feedback to related groups for improvement to our processes. - Implemented company policy and maintained a high standard of customer satisfaction. - Independent decision making with regard to warranty exceptions, replacements and refunds (even with incomplete information and within tight deadlines).



Thermen Holiday

• Netherlands
• Wellness and Fitness Services
• 1 - 100 Employee

• Certified Massage Therapist

  • Sep 2004 - Nov 2004

  Responsibilities: Setting up work area and acting as host for customers. Making sure customers are comfortable with the treatment and inform customers about the products used during the treatment. Types of Massage: Classic, sport, hot stone, Thai foot massage, Turkish Hamam, Extra: Responsibilities: Setting up work area and acting as host for customers. Making sure customers are comfortable with the treatment and inform customers about the products used during the treatment. Types of Massage: Classic, sport, hot stone, Thai foot massage, Turkish Hamam, Extra:



thermen barendrecht

• barendrecht

• Certified Massage Therapist

  • Jul 2002 - Sep 2004

  Responsibilities: Providing wellness massages. Setting up work area according to ISO 9000 terms, acting as host or the customers. Making sure customers are comfortable with the treatment. Inform customer about the products used in treatment Keeping records of customers. Confirming and implementing follow up appointments. Helping out at other departments with Thalasso wraps and body scrubs. Show less