Project Coordinator, International Business Unit, Project Management Practice

• Oct 2023 - Present

Senior Contract Support Officer, CSO, International Business Unit, Project Management Practice

• May 2019 - Oct 2023

Collaborate with Delivery Managers and clients, supporting the project delivery life cycle according to standard methodologies such as Agile & Prince2Overview & control the assigned FwCs: - Administer the request management process of the various Service Contracts - Coordinate the SCs offer preparation & correspondence contracts signature process as well as their invoicing - Monitor & report the consumption status & financial performance of the contract - Monitor the invoicing / payment status and process, ensuring that contract milestones are met and cash flow is optimizedAdminister both internal & clients’ contract management tools used for the delivery of the various contractsWork closely with the Delivery / Program Manager during the delivery of the contractCheck Deliverables QualityAssist with the compilation of reports and presentations to demonstrate progress & consumption of the assigned contracts to both Client Stakeholders and Top ManagementCommunicate with the customer and contract stakeholders (partners, providers, subcontractors, etc.) for contract support related issues Support the daily tasks of the International CMO Athens, seeking for efficiency and improvements to increase productivitySupport new team members on boarding both in CMO Athens team and in assigned projects teamsTrain new CSO officers in CMO Athens processes, practices and toolsSupervise new CSO officers to their contract support tasks Main Technologies / Methodologies used: MS Office (Word, Excel, PowerPoint, Outlook, Project, Visio) / Office 365, MS Teams / MS SharePoint, SAP, inhouse Budget Management Application, Citrix Workspace, Adobe Acrobat, FortiClient VPN, Google Chrome, MS Edge, Skype for business, Snipping toolAgile PM, Prince2 Show less

Project Coordinator, PMO

• Oct 2013 - Apr 2019

Facilitate the PMs of large-scale IT projects in International environments* in their tasks and deliverables preparation as well as in Contract Administration (request management, offer coordination/proof reading, invoicing schedule/execution/monitoring) and observance of procedures and dossiers according to international Quality and Project Management standards (ISO 9001, PMI-PMBOK, Prince2).Facilitate the PM of large-scale IT projects for the Hellenic public sector** in their tasks and deliverables preparation as well as in observance of procedures and dossiers according to international Quality and Project Management standards (ISO 9001, PMI-PMBOK, Prince2) and also take-over individual WPs / tasks coordination (users training planning, external collaborators / colleagues coordination for training & on-site support of end users).---------------------------------------------------------------------------------------------------------*ECHA FwCs (FwC150, FwC03, FwC86, FwC321, FwC10, FwC333, FwC09) [Large Scare Contracts]. Uni Systems is/was the Leader Partnership for the FwC03, FwC86, FwC321 & FwC150, while is subcontractor for the FwC10, FwC333, FwC09. Daedalus - euro-meDiterraneancAreer& Employment aDvisorportAl for the mobiLity of yoUngresidentS [Large Scare Project], managed by Mr. George Koukoulas & Panos Ktoridis, implemented by a partnership of 9 partners from 3 EU & 3 non EU countries, of which Uni Systems was the Leader partner.**Integrated Case Management System for the Administrative Justice of Greece [Large Scare Project], managed by Mr. George Koukoulas, concerning the functions of 41 Administrative Justice Units in 30 cities.National Criminal Records [Large Scare Project], managed by Mr. Lymperis Lymperopoulos, concerning the functions of 165 Criminal Court Units in 63 cities. Show less

BD / IT Consultant, EU Business Unit

• Jun 2010 - Jan 2012

Tendering preparation: - tender’s specifications analysis; - appropriate candidates identification, interviewing and selection; - intercommunication with entitled persons of other units of the company and /or partners; - follow – up of tasks and activities; - technical drafting and review (selection and award criteria); - plan monitoring. EuropeAid Applications preparation (13) & tendering preparation of those (3) that resulted to UNISYSTEMS’ short listing.Indicatively are mentioned the following successful tenders: - DG ECHO/B.1/SER/2011/01 – CECIS, Single Contractor;- EMA-2011-05-DV External Service Providers for Software Applications, Framework Cascade Contract as Second Contractor;- Frontex/OP/236/2010 Provision of IT helpdesk services for Frontex Operational Office in Piraeus, Single Contractor. Show less

Project Manager Assistant / Project Coordinator @ Public Sector Projects

• May 2008 - Jun 2010

Consultancy services for the Third Community Support Framework (CSF) and the National Strategic Reference Framework (NSRF). Internal Project Management / Coordination of the National Citizens’ Data Record (1st Extension) Project.*Project Management / Coordination of projects providing eGovernmental portals & IS to municipalities (Kifisia, Ilion, Nea Smirni, Galatsi, Alimos, Agioi Anargiri). Quality Manager / Usability – Accessibility Evaluator for such projects (eGovernmental portals). Facilitate the PM of large-scale IT projects for the public sector (that run in parallel)** in their tasks as well as in observance of procedures and dossiers according to international Quality and Project Management standards (ISO 9001, PMI-PMBOK, Prince2).-----------------------------------------------------------------------------------------*[National Citizens’ Data Record (1st Extension ) – Large-scale Project]Integration of the local citizen’s data records (managed by each municipality) to a central data base that is synchronized with the local databases. 42 more municipalities would join the National Citizens’ Data Record Informative System. UNISYSTEMS was part of a consortium of five companies that undertook the project and achieved the best results among the consortium members. -----------------------------------------------------------------------------------------**Integrated Information Systems for Prefectural Authorities of [Eastern Macedonia and Thrace, Central Macedonia and Region of North Aegean] & [Peloponnesus, Western Greece, Crete and South Aegean], managed by Mr. Kiamilis Leyteris and concerning the functions of 15 and 14 prefectures respectively.Web Portal for the Municipalities of the [Aegean] & [Attica], managed by Mr. Lymperopoulos Lymperis and concering sixty-six (66) municipalities in the area of Aegean Sea and twenty-eight (28) municipalities in the area of Attica Region. Show less

Helpdesk Manager

• Feb 2008 - May 2008

Student subsidy for purchase of portable computer (Des tin psifiaka) for the academic year 2007 – 2008 Helpdesk More than 14,000 students could be benefit, and more that 500 h/w providers were involved. Services concerned both the students and the suppliers, to administrative tasks or / and use of the IS. - Helpdesk Organization and Management; - Communication with project stakeholders; - Helpdesk members training; - Written replies to users’ questions through the FAQ online system; - Special cases handling; - Reporting IS issues to development team and facilitating troubleshooting. Show less

IT Consultant / Web Accessibility – Usability Expert / Project Coordinator

• Jan 2005 - May 2008

Web Accessibility Consultancy / Evaluation. Web Accessibility Principles Enforcement training delivery. Implementing code changes facilitating Accessibility for dynamic environments like portals, e-learning, Web Mail, Web Files Management Systems, eTicketing platforms, & coordinating the needed actions to succeed the code improvement. Coordination of the project “Administration of ADSL access provision to Greek Schools through the Panhellenic School Network” concerning 600 schools. Show less

Helpdesk Coordinator – Deputy Helpdesk Manager

• Apr 2007 - Sep 2007

Student subsidy for purchase of portable computer (Des tin psifiaka) for the academic year 2006 – 2007 Helpdesk More than 12,000 students could be benefit, and more that 500 h/w providers were involved. Services concerned both the students and the suppliers, to administrative tasks or / and use of the IS. - Helpdesk Coordination; - Written replies to users’ questions through the FAQ online system; - Special cases handling; - Reporting IS issues to development team and facilitating troubleshooting; - Coordination of project closure report (including “Lessons Learnt” and suggestions for operation improvement) Show less

IT / Web Accesibility & Usability Consultant - Web Designer - Developer

• Jul 2000 - Dec 2004

Web design and development for people with disabilities, according to international standards such as W3C – WAI WCAG 1.0 and Section 508. Participated to the design and implementation of portals for international projects like SEN-IST-NET, EDeAN – Hermes, GR-DeAN – e-Accessibility, D4all net, AAATE, HCII 2003 / 2005 etc. Participated in various activities of the Lab: - Poster, brochures and presentation design - Secretariat and Administrative conference support to Human Computer Interaction International 2003 Conference organized by the lab. Show less