Experience

Fam

• India
• Financial Services
• 100 - 200 Employee

• Growth & Partnerships

  • Nov 2021 - Present

  Bangalore Urban, Karnataka, India



Swiggy

• Software Development
• 700 & Above Employee

• General Manager

  • May 2020 - Oct 2021

  Bengaluru, Karnataka Responsible to building policies & process to ensure Driver trust with Swiggy improves resulting in better continuity of business, lesser strikes & improved score for Swiggy from an external agency from 1/10 to 5/10

• Senior Manager

  • Feb 2019 - Apr 2020

  Bengaluru, Karnataka, India Part of Ops Innovation team, led multiple high impact projects for Swiggy operations -Led the Operations expansion for swiggy from 100 to 500 cities; Developed a zero touch, remote operations model for smaller cities, while ensuring similar ops metrics Customer experience and delivery experience. -Led Ops transformation project to change the model of working in top cities as well, resulting in significant reduction of costs. - Designed strategy to streamline Driver sourcing and… Show more Part of Ops Innovation team, led multiple high impact projects for Swiggy operations -Led the Operations expansion for swiggy from 100 to 500 cities; Developed a zero touch, remote operations model for smaller cities, while ensuring similar ops metrics Customer experience and delivery experience. -Led Ops transformation project to change the model of working in top cities as well, resulting in significant reduction of costs. - Designed strategy to streamline Driver sourcing and onboarding process to improve capacity by 2x, while keeping the cost same. - Won multiple rewards and recognition including “Annual Game changer award”, “Team Awesome”, “Top Performer” awards.



McKinsey & Company

• Business Consulting and Services
• 700 & Above Employee

• Junior Associate

  • Jun 2017 - Feb 2019

  Chennai, Tamil Nadu, India • Executed sales & credit transformation pilot for SME loans for a south Indian bank; Improved credit turn-around time to <15 days, streamlined lead & login process for loans • Drove performance transformation for a mining company to double the quaterly production from an underground mine • Developed “where to play” strategy for large diagnostic devices division of a global medical devices company in India, Estimated market size & potential for the division to guide 5-year… Show more • Executed sales & credit transformation pilot for SME loans for a south Indian bank; Improved credit turn-around time to <15 days, streamlined lead & login process for loans • Drove performance transformation for a mining company to double the quaterly production from an underground mine • Developed “where to play” strategy for large diagnostic devices division of a global medical devices company in India, Estimated market size & potential for the division to guide 5-year strategy • Performed an industry benchmarking for a global Generics pharma player & identified winning strategies for BRIC-M markets • Managed a complex new product development process with multiple stakeholders, driving business case approval to putting project plan in place for an Indian conglomerate automobile company Show less



Chiratae Ventures

• India
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Summer Associate

  • Apr 2016 - May 2016

  Bengaluru Area, India Developed investment thesis for fintech sector and sourced deals for potential investments.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Sep 2013 - Jun 2015

  Bangalore



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Associate

  • Jul 2012 - Aug 2013

  Bangalore