Solutions Architect

• Oct 2021 - Present

BSS Solution Architect for Ooredoo Oman from Cognizant

• Apr 2018 - Oct 2021

-Responsible for engaging with product management/client to gather the requirement.-Worked as an only interface between Ooredoo and ADM (Cognizant) for below activities:• Requirement Collection• Discussing the solution• Designing and reviewing the End to End solution (Includes CRM, Charging (Offline and online), Remedy Management, Order Management, DWH, Revenue Assurance, Billing and Collection etc)• Estimation of complete project (Requires co-ordination with many vendors)• Presenting and discussing the estimates with Client to get it approved to move the project to next level for planning and delivery• Providing timely reports to Client Delivery team for complete Demand-Experience of working on complex projects as an architect like IOT, Migration of subscribers from Legacy Ericsson charging system to Matrixx system, 5G, Ooredoo TV (OTT) etc.-Experience of working in both Waterfall and Agile Model.-Experience of working in a multi-Vendor environment. Show less

Telecom Billing Lead for Ooredoo Oman from Cognizant

• Feb 2017 - Apr 2018

-Worked as a lead with in Telecom Billing team.-Translate Client requirements to a proper solution from Rating, Billing, Credit control, Billing and collection, Revenue assurance reporting etc areas.-Help client for accelerated deliveries of urgent promotions.-Manage Billing deliverables in a onshore and offshore model.-Convert client requirement to a design and assign it to offshore team, review the offshore deliveries and handover to QA team.-Support QA and UAT testing.

Billing Consultant for Ooredoo Oman from Tech Mahindra

• Apr 2016 - Jan 2017

• Analyze the Business requirements for Oooredoo Oman Postpaid billing and check the feasibility to implement it in existing Billing system. • Design an optimized solution to serve the business requirements. • Provide estimates for business requirements and write a detailed level design document. • Coordinate with multiple teams to make sure a quality delivery. • Coordinate the Integration and User acceptance testing for requirements and take the ownership of delivering it on time. • Analyze the Business requirements for Oooredoo Oman Postpaid billing and check the feasibility to implement it in existing Billing system. • Design an optimized solution to serve the business requirements. • Provide estimates for business requirements and write a detailed level design document. • Coordinate with multiple teams to make sure a quality delivery. • Coordinate the Integration and User acceptance testing for requirements and take the ownership of delivering it on time.

Configuration Specialist for Vodacom South Africa from Netcracker

• Mar 2013 - Mar 2016

-Analyze Business requirement for Vodacom from RBM perspective and impact on other integrated systems.-Provide a feasibility feedback to Business.-Provide Effort and schedule analysis to the client.-Design and develop the requirements and deliver it to the client for UAT.-Provide UAT support to get the requirement completed on schedule.-Provide deployment support to client IT OPS team.-Responsible for End to end delivery of client requirement from requirement collection till production deployment support. Show less

Senior System Analyst

• Apr 2012 - Mar 2013

System Analyst:-Subject matter expert of API replication area for Online charging.-Worked on Design and development of many enhancements on Online Charging area for Netcracker RBM product-Worked on all the phases of Waterfall project model.-Lead teams for many internal product enhancements and deliver the things on time with quality. Received appreciation and awards multiple times for such deliveries.

Software engineer

• Sep 2008 - Mar 2012

Worked for GENEVA core R&D Team in Convergys Information. Responsibilities: Design and Development for product enhancements. Maintenance for the product. Special enhancements design on clients request. Delivery responsibility for the Maintenance releases. Worked for GENEVA core R&D Team in Convergys Information. Responsibilities: Design and Development for product enhancements. Maintenance for the product. Special enhancements design on clients request. Delivery responsibility for the Maintenance releases.